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2 stars

Heart Hotel

11b Hang Hanh Street, Hanoi, Vietnam
Hanoi, Vietnam
See location+84 243 928 6682
8.6
Very good
based on 615 reviews
615 reviews
Provider
Provider for Heart Hotel
Provider for Heart Hotel
Provider for Heart Hotel

Overview

Rating

Heart Hotel is set in Hoan Kiem and is a short stroll from Hoan Kiem Lake, St. Joseph's Cathedral Hanoi and the National Library of Vietnam. It offers complimentary Wi-Fi, an express check-in and check-out feature and a 24-hour reception.

The hotel has been recently refurbished and provides an airport shuttle, bicycle rental and babysitting/child services. A concierge, a currency exchange and a car rental desk are also provided.

The rooms at Heart Hotel offer a desk and a mini bar.

Guests staying at the hotel can sit down to a unique dining experience at the on-site restaurant, suitably based for those who want to stay close at mealtime. In the evening, guests are able to enjoy a drink in the lounge bar. Guests can also try one of the various bars and restaurants in the surrounding area.

Heart Hotel is surrounded by the area's tourist attractions, including the Hanoi Citadel, Dong Xuan Market and the Hoa Lo Prison, which are within walking distance. It is within a 20-minute stroll of Long Bien Railway Station, which allows for easy access in and around Hanoi.

Rating
8.6
Very good
Based on 615 verified guest reviews

Latest deals for Heart Hotel

Thu 5/1
Fri 5/2

Amenities at Heart Hotel

  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Airport shuttle
  • Internet
  • Laundry service
  • Laundry facilities
  • Complimentary breakfast
  • Hairdryer
  • Express check-out

Services and conveniences

  • Room service
  • Express check-out
  • Currency exchange on-site
  • 24hr front desk

Accessibility and suitability

  • Disabled Access
  • Elevator
  • Designated smoking area

Basics

  • Free Wi-Fi
  • Internet
  • Air-conditioned

Laundry

  • Laundry facilities
  • Laundry service

Dining

  • Bar/Lounge
  • Minibar

Family friendly

  • Babysitting or child care
  • Complimentary breakfast

Parking and transportation

  • Airport shuttle

Bathroom

  • Hairdryer

Things to do

  • Bicycle rental

General

  • Storage available

Health and safety

  • Safe

Reviews of Heart Hotel

8.6
Very good
615 verified ratings
Wonderful
316
Very good
149
Good
96
Okay
21
Fair
22
Mediocre
6
Poor
5

Summary of reviews

Guests say
Guests appreciated the hotel's great location, close to the lake and various attractions. The staff received high praise for their friendliness and helpfulness. While some mentioned the need for renovations and issues with amenities, the overall cleanliness and value for money were positively noted. The breakfast options were also well-received, contributing to a satisfying stay for many.
AI-Generated from customer reviews
Service9.5 out of 10
Location9.5 out of 10
Cleanliness8.5 out of 10
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Score by provider

All reviews

8.0
Very good
Anonymous, Feb 2018
Cons (-) Nothing particularly bad,nothing outstanding either。

Location

11b Hang Hanh Street, Hanoi

What's nearby

  • St. Joseph Cathedral377 m
  • Hanoi City Centre385 m
  • Hoan Kiem Lake0.4 km
  • National Library of Vietnam0.7 km
  • Dong Xuan Market0.8 km
  • Hoa Lo Prison Museum0.9 km
  • Hanoi Opera House1.1 km
  • Vietnam Military History Museum1.1 km
  • National Museum of Vietnamese History1.2 km
  • Hanoi Citadel1.3 km
  • National Museum of Fine Arts1.6 km
  • Temple of Literature1.7 km

Policies

Check-in/Check-out

Check in anytime after 1:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Heart Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Heart Hotel

  • Where is Heart Hotel located?

    Heart Hotel is located at 11b Hang Hanh Street in Hoan Kiem, 3.9 km from the center of Hanoi. St. Joseph Cathedral is the closest landmark to Heart Hotel.

  • When is check-in time and check-out time at Heart Hotel?

    Check-in time is 1:00 PM and check-out time is 12:00 PM at Heart Hotel.

  • Does Heart Hotel offer free Wi-Fi?

    Yes, Heart Hotel offers free Wi-Fi.

  • How far is Heart Hotel from the airport?

    Heart Hotel is 21.7 km from Hanoi Noibai. Heart Hotel is 94.2 km from Haiphong Catbi.

  • How does KAYAK find such great Heart Hotel hotel deals?

    KAYAK scours the web for all room deals available at Heart Hotel in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Heart Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Heart Hotel.

See more FAQs

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Good to know

Value for money

9.2

Distance to city center

3.9 km

Nearest Airport

Hanoi Noibai

Distance to airport

21.5 km

Everything you need to know for your stay in Hanoi

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