No room available at checkin. Told to wait and that they'd call me when a room was ready. They never rang.
4 stars
Hilton Garden Inn Dublin City Centre
Photos of Hilton Garden Inn Dublin City Centre
Overview
Showcasing views of River Liffey, Hilton Garden Inn Dublin Custom House is situated in Dublin and is a brief stroll from Connolly Railway Station. It is conveniently positioned for those wishing to visit local attractions.
A variety of premium services are available for guests of Hilton Garden Inn Dublin Custom House, such as a currency exchange, a 24-hour business centre and babysitting/child services. In addition, the multilingual staff are on hand to provide local information.
Rooms at the hotel feature ironing facilities, tea and coffee making facilities and refrigerators. Also available are an in-room safe and free wireless internet access.
The hotel features restaurant and lounge bar where guests are able to relax at the end of the day with dinner and a drink. Each evening, guests can wind down in the comfortable lounge bar. Guests are also able to try one of the various bars and cafés in the surrounding area.
Ideally situated, Hilton Garden Inn Dublin Custom House is minutes on foot from Dublin Pearse Railway Station. It is also within walking distance of Leinster House, Trinity College Dublin and St. Mary's Pro Cathedral.
Latest deals for Hilton Garden Inn Dublin City Centre
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hilton Garden Inn Dublin City Centre
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Services and conveniences
- Conference rooms
- Business center
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Disabled Access
- Elevator
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Sea view
- Telephone
- Privacy curtain
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Bedroom
- Feather pillow
Family friendly
- Babysitting or child care
Fitness
- Fitness center
Reviews of Hilton Garden Inn Dublin City Centre
8.3
Very good
3846 verified ratings
Wonderful
1923
Very good
853
Good
562
Okay
223
Fair
157
Mediocre
67
Poor
61
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many noting the convenience of nearby amenities. However, there were concerns regarding customer service and some room features, suggesting that improvements could be made in these areas.AI-Generated from customer reviews
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8.3 out of 10
2107 reviews
9 out of 10
34 reviews
8.9 out of 10
28 reviews
8.9 out of 10
1 review
8.2 out of 10
7 reviews
All reviews
Handy location if you're going to a concert at the 3Arena Room is perfectly fine. Pretty good breakfast. Parking is expensive and the car park is not great (it's not owned by the hotel)
Cons (-) There was no AC. In order to open the window to get a slight breeze, the blinds had to be open facing a building with bright lights.
Pros (+) the hotel was beautiful on arrival with plenty to do around the reception area. the room was fab so comfy and plenty of space. we ate in the hotel all weekend and from the breakfast right down to the food after the concert was superb. staff were very helpful and friendly . would deffo recommend to stay here. This hotel should be a 4 star and not 3 star as rated.
Cons (-) the only downfall was that we couldn't get breakfast in bed the next morning but other than that no problems
Pros (+) When I checked in everything went fast and I could easily access the Internet in my room and I didn't face any issue to call the reception to fix it.
Cons (-) Once when I left my room early in the morning and returned around noon my room wasn't tidy, so after that I always put the "Tidy My Room" sign when I left my room. This is not that much bad but I expected it.
Pros (+) Modern, convenient, clean, safe. Will definitely stay here again.
Cons (-) Walls are thin. Heard many conversations from next room. Also Oly's Restaurant is mediocre. Acceptable if you're too knackered to go out.
Pros (+) Great back-up to the Spencer next door if you're strapped for time/rooms aren't available there. Courteous staff that will do anything to accommodate your needs.
Cons (-) For the price, you can do better in Dublin. Had to ask for toothbrush, tooth paste, bottled water. I feel like those are pretty standard, though maybe that's not typical in Dublin.
Location
Custom House Quay, Dublin
What's nearby
- Trinity College0.8 km
- O'Connell Street0.8 km
- St. Mary's Pro Cathedral0.9 km
- Leinster House1 km
- Grafton Street1.1 km
- 3Arena1.2 km
- Grand Canal1.3 km
- St. Stephen's Green1.4 km
- Dublin City Centre1.4 km
- Croke Park1.5 km
- Dublin Castle1.5 km
- Christ Church Cathedral1.7 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hilton Garden Inn Dublin City Centre
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Nearby hotels and places to stay
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Value for money | 7.7 |
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Distance to city center | 1.0 km |
Nearest Airport | Dublin |
Distance to airport | 8.7 km |