This was the worst experience ever. Fruit was molded. Sink and toilet were stopped. Requests to clean the room went unanswered and then half-completed. Management was rude. Valet was missing.
4 stars
DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby
525 West Lafayette Boulevard, Detroit, MI 48226, United States
Detroit, MI
See location+1 313 963 5600Photos of DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby
Overview
Located only a short walk from Cobo Center Station, DoubleTree Suites by Hilton Detroit Downtown - Fort Shelby offers guests an ideal base while in Detroit. It is steps from Cobo Center and is close to the area's well-known attractions and dining spots.
This 3-star hotel offers a 24-hour reception, a free shuttle service and free Wi-Fi. A fitness centre is available to guests wishing to keep up their exercise regimes while away.
This hotel features rooms with an en suite bathroom, air conditioning and a TV. They all offer tea and coffee making facilities, an in-room safe and a desk.
Those staying at DoubleTree Suites by Hilton Detroit Downtown - Fort Shelby can indulge in a drink at Round Bar, before savouring a meal at Motor City Kitchen.
DoubleTree Suites by Hilton Detroit Downtown - Fort Shelby is within walking distance of Philip A. Hart Plaza, Comerica Park and the Fox Theatre. MGM Grand Detroit and Monroe Avenue Commercial Buildings are also a short stroll away.
Latest deals for DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
- TV
- Free toiletries
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
General
- Family rooms
- Telephone
- Seating area
- Storage available
Accessibility and suitability
- No smoking
- Disabled Access
- Elevator
Media and entertainment
- Flat-screen TV
- TV
Workspace
- Fax/photocopying
- Desk
Family friendly
- Kids meals
- Cribs available
Parking and transportation
- Parking
Bathroom
- Hairdryer
Laundry
- Iron and ironing board
Bedroom
- Sofa bed
Health and safety
- Safe
Fitness
- Fitness center
Reviews of DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby
8.4
Very good
640 verified ratings
Wonderful
329
Very good
111
Good
73
Okay
37
Fair
30
Mediocre
25
Poor
35
Summary of reviews
Guests say
Guests appreciated the great location and value of the hotel, as well as the friendly staff and comfortable beds. However, many reviews pointed out issues with service, outdated rooms, and cleanliness, indicating that improvements are needed in these areas.AI-Generated from customer reviews
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Score by provider
8.5 out of 10
10 reviews
8.7 out of 10
8 reviews
All reviews
Pros (+) The room exceeded expectations! My bed was very comfortable. We are also able to check in much earlier than 3, which fit our schedule nicely.
Cons (-) I loved my whole experience.
Pros (+) Service and friendliness of front desk and front door crew.
Pros (+) rooms were gorgeous, nice staff, warm cookies at check-in
Cons (-) the bill reflected their rate, and not the rate agreed through the site. Almost cost $350 more had I not checked. The front desk corrected, but not thoroughly.
Pros (+) The valet guys were super polite and awesome, asked me how my stay was and everything.
Cons (-) Never brought us toilet paper, towels, or pillows. Had to call them 3 times if I needed anything because they would just never show up. Front desk lady was so rude, didn't even take my complaints into consideration. I come to Detriot every weekend for work and last week I stayed at a $60 a night hotel that had WAY BETTER service than this $200 a night hotel! Don't waste your money! I wish I could ...
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Pros (+) We were in town for a national conference just a few blocks away at the Cobo Center. Upon check-in the staff was super friendly and helpful. They even gave us a warm cookie. We were close to the stadiums, food places and downtown. The room was massive! The beds were in a seperate closed off area, so people could congregate in the sitting area if needed. Definitely worth the month compared to other...
Cons (-) Having to pay 30 dollars a night to park.
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Pros (+) The double room suites are incredible! They're huge and feel very modern. This place and the staff are all very nice.
Cons (-) $15 to park next door at a lot that advertises $10 rates.
Pros (+) Comfortable rooms and friendly staff.
Cons (-) Shower tile could've used a bit more attention from housekeeping.
Location
525 West Lafayette Boulevard, Detroit, MI 48226
What's nearby
- Cobo Center0.4 km
- MGM Grand Detroit Casino0.7 km
- Monroe Avenue Commercial Buildings0.7 km
- Philip A. Hart Plaza0.7 km
- Fox Theatre1 km
- Renaissance Center1.1 km
- Greektown Casino1.1 km
- Comerica Park1.1 km
- Ford Field1.3 km
- MotorCity Casino1.7 km
- Detroit International Riverfront2 km
- Michigan Central Station2 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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FAQs when booking at DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby
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Value for money | 8.2 |
|---|---|
Distance to city center | 1.0 km |
Nearest Airport | Detroit Metropolitan Wayne County |
Distance to airport | 27.3 km |