Pros (+) Convenient lovation
Cons (-) My room had a musty/dusty like smell to it and some renovations to the halls ways and elevators needs to be done; including more elevators for a motel that size.
2 stars
Holiday Inn Express Dallas Downtown
Photos of Holiday Inn Express Dallas Downtown
Overview
Get a great night's sleep in our cozy rooms at our Historical Hotel built in 1925 and fully renovated with all the modern amenities into a Holiday Inn Express in the heart of Downtown Dallas. we are located minutes away from the heart of everything, shopping, dining, entertainment and the arts. The Holiday Inn Express Dallas Downtown is within easy walking distance of Dealey Plaza, Reunion Tower and the Kay Bailey Hutchison Convention Center. Whether you're coming to Dallas for business or just for fun, your room at The Holiday Inn Express Dallas Downtown will be your personal retreat. While you're here, be sure to visit museums in the West End Historic District and check out The Dallas World Aquarium and much more. You'll have room to work, relax and make the most of your day. Amenities such as complementary high-speed Internet, hot breakfast, fitness center, and luxurious bedding in our hotel, mean every night is a great night and every day starts right. Start your day with complimentary Express Start Hot Breakfast to get your juices flowing or a quick workout in our Fitness Center. We have an outstanding attentive staff ready to help make your stay as comfortable and productive as possible. It is our desire that you make us your “go-to” hotel. Book your stay today – we would love to have you!
Latest deals for Holiday Inn Express Dallas Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Holiday Inn Express Dallas Downtown
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- 24hr front desk
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Accessibility and suitability
- Disabled Access
- Elevator
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Family rooms
- Telephone
- Storage available
Media and entertainment
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Parking
Bedroom
- Alarm clock
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Holiday Inn Express Dallas Downtown
7.1
Good
1302 verified ratings
Wonderful
427
Very good
192
Good
225
Okay
124
Fair
93
Mediocre
61
Poor
181
Summary of reviews
Guests say
Guests were generally dissatisfied with their stay, highlighting a lack of cleanliness in the rooms, poor service from staff, and issues regarding room size and amenities. The location was positively noted as a strong point, and some guests appreciated the breakfast offered. However, multiple guests complained about the noise levels from the church bells and thin walls. Overall, the experience was marred by unresponsive management and inadequate room comfort.AI-Generated from customer reviews
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Score by provider
7.5 out of 10
824 reviews
5.9 out of 10
161 reviews
7.8 out of 10
15 reviews
6.1 out of 10
9 reviews
All reviews
Pros (+) The location is okay.
Cons (-) Cleaning and Customer Service
Pros (+) The room was very comfy
Cons (-) Na
Pros (+) The room was fairly nice but not worth $240.00 a night.
Cons (-) When checking in I asked for the rate that was currently on the internet not the rate when I booked. Denied. Military discount, Denied. There was no guide for the TV and no hotel information pamphlet in the room anywhere. 2 TV's and 1 remote. Parking was either valet for a $25.00 fee or run out to meters ever 2 hours. NO other option. I will never go back and might just ignore La Quinta altogether...
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Pros (+) Very colorful
Cons (-) I arrived to find my A/C was saying error in my room. We thought that if we turned it on it will work but nothing. We called the front desk and she said that she did not have anyone on staff to come look at the A/C and it would take maybe 30 mins and will call me back to let me know what will happen. This was about 7:20pm and nothing was told to us about anything. I had my husband to go to downsta...
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Pros (+) Great location
Cons (-) Parking is not included
Pros (+) Location: Was very helpful since it was close by to the Tram station. Facilities: Breakfast great and room was fairly clean
Cons (-) Cleanliness: In room was good, but each floor had 1/2 the floor closed off (which was left wide open very frequently) for reconstruction. Hallways were a mess and I constantly kept finding pieces of plaster and nails in front of my doorway. Would have been smarter to seal off an entire floor for construction rather than 1/2 a floor every floor (or atleast the floors I saw personally since I went e...
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Cons (-) Would not recommend this hotel. The decor is drabby and outdated. The hotel was undergoing construction so place reeked and covered in dust. Not only was the hotel filthy but the rooms were as well. And no available outlets to charge phone in room except the bathroom. Bums walk around the area, the only parking at the hotel you have to pay for...and it's down the street and around the corner. Over...
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Pros (+) Front desk staff was helpful, and the breakfast was good.
Cons (-) No insulation in the walls...the couple next door fought for two and a half hours starting at 2 am. Also, none of the lamps were plugged in when we got there and there were giant cleaning carts in the hall ways right outside of the door.
Location
302 South Houston Street, Dallas, TX 75202
What's nearby
- Union Station91 m
- John Fitzgerald Kennedy Memorial161 m
- Reunion Tower283 m
- Renaissance Tower0.7 km
- Kay Bailey Hutchison Convention Center0.7 km
- Dallas World Aquarium0.7 km
- Dallas City Hall1 km
- Thanks-Giving Square1 km
- Dallas Statler Hilton1.2 km
- Dallas Museum of Art1.3 km
- American Airlines Center1.5 km
- Dallas Theater Center1.7 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Holiday Inn Express Dallas Downtown
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Value for money | 7.5 |
|---|---|
Distance to city center | 0.6 km |
Nearest Airport | Dallas Love Field |
Distance to airport | 8.8 km |