Pros (+) Excellent service, breakfast, happy hour pisco sours - a very warm experience.
Cons (-) Because it is an old convent, the rooms are a bit weird; cannot really hold it against them.
5 stars
JW Marriott El Convento Cusco
Photos of JW Marriott El Convento Cusco
Overview
Situated a short stroll from Terminal Terrestre de Cusco, JW Marriott El Convento Cusco offers guests a convenient base while visiting Cusco. Some of the premium facilities at this charming 5-star hotel include an indoor pool and a Jacuzzi.
JW Marriott El Convento Cusco provides a 24/7 reception, plus a sauna and 24-hour room service. For added convenience, it offers a coffee bar, an express check-in and check-out feature and an airport shuttle. The hotel also provides babysitting/child services, a concierge and a courtyard.
All rooms are air conditioned and equipped with cable/satellite channels, a mini bar and a hair dryer.
JW Marriott El Convento Cusco's restaurant is available for breakfast, lunch and dinner, offering guests a convenient dining experience close to their room. A selection of drinks can be enjoyed at the on-site bar.
The hotel is surrounded by the area's well-known tourist attractions, including Q'inqu, which is within walking distance. Sacsayhuaman and Cathedral of Cusco are in close proximity to the property.
Latest deals for JW Marriott El Convento Cusco
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at JW Marriott El Convento Cusco
- Indoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Flat-screen TV
- TV
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Heating
- Air-conditioned
- Trash cans
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Slippers
- Soundproof rooms
- Telephone
- City view
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Indoor pool
- Sauna
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Disabled Access
- Elevator
- No smoking
- Pets not allowed
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Complimentary breakfast
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Airport shuttle (surcharge)
Bedroom
- Fold-up bed
Things to do
- Gift shop
Reviews of JW Marriott El Convento Cusco
9.4
Wonderful
1508 verified ratings
Wonderful
1220
Very good
126
Good
84
Okay
30
Fair
27
Mediocre
11
Poor
10
Summary of reviews
Guests say
Guests appreciated the great location and excellent service provided by the staff, highlighting their friendliness and attentiveness. However, some guests pointed out cleanliness issues and the need for room renovations. The breakfast options received mixed reviews, with some finding them lacking variety. Overall, the hotel is praised for its atmosphere and hospitality, but there are areas needing improvement.AI-Generated from customer reviews
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Score by provider
9.4 out of 10
440 reviews
10 out of 10
1 review
9.1 out of 10
1 review
9.8 out of 10
7 reviews
All reviews
Pros (+) Wonderful atmosphere
Cons (-) Like all converted convents not an ideal hotel layout- poky rooms and weird layout. They did a great job with what they had.
Pros (+) Cant thank the staff enough. These people go above and beyond to help their guests. Really one of the best hotels in the world because of the people that work there
Pros (+) Loved the staff and excellent hospitality.
Cons (-) Too short of time to stay and enjoy.
Pros (+) Extremely friendly, detailed, and attentive service. A very luxurious stay and a delicious breakfast.
Cons (-) There's nothing not to like about this hotel! Everything was great!
Pros (+) Everything, staff always ready to help. Walking distance to plaza de armas. Spa, must try Jhonatan, inca ruins to visit inside the hotel, the convento was built on top of two different cultures incas, and the previous
Pros (+) Everything was great about this hotel - the location, the service, the rooms and the breakfast
Location
Esquina de la Calle Ruinas 432 y San Agustin, Cusco
What's nearby
- UNSAAC-Yale International Center for the Study of Machu Picchu and Inca Culture122 m
- Plazoleta de San Blas259 m
- Cusco Cathedral260 m
- Museo Inka276 m
- Plaza de Armas304 m
- Cusco Museum of Popular Art313 m
- Santo Domingo Church369 m
- Cusco City Centre370 m
- Coricancha386 m
- La Merced Church0.4 km
- ChocoMuseum0.5 km
- Centro de Textiles Tradicionales del Cusco Store and Museum0.5 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at JW Marriott El Convento Cusco
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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See most recommended stays in CuscoGood to know
Value for money | 8.7 |
|---|---|
Distance to city center | 1.9 km |
Nearest Airport | Cusco Velazco Astete |
Distance to airport | 4.2 km |