All around great place to stay for the price
4 stars
Tikal Futura Hotel & Convention Center
Calzada Roosevelt 22-43, Guatemala City 01011, Guatemala
Guatemala City, Guatemala
See location+502 2410 0800Photos of Tikal Futura Hotel & Convention Center
Overview
Located in Guatemala City, Grand Tikal Futura Hotel offers luxury 5-star accommodation, as well as a rooftop terrace, an indoor pool and a sauna. It is conveniently positioned for guests wanting to discover the area's attractions.
Grand Tikal Futura Hotel Guatemala City has recently been refurbished and offers a coffee bar, a beauty centre and an express check-in and check-out feature. Staff are available 24/7 and can book tours and tickets. Also on offer on-site are a sun deck, a kids pool and an airport shuttle.
Grand Tikal Futura Hotel features rooms equipped with a mini bar and a shower.
With its own restaurant that serves international dishes, Grand Tikal Futura Hotel Guatemala City provides guests with all they need for an enjoyable night within the hotel. Each evening, guests are invited to relax in the comfortable lounge bar. A variety of dining options are also found in the surrounding area.
Grand Tikal Futura Hotel is situated less than a 10-minute car ride from La Aurora International Airport. The surrounding area is also well-known for its shopping.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Tikal Futura Hotel & Convention Center
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Pool and spa
- Spa and wellness center
- Saltwater pool
- Massage
- Pool bar
- Heated pool
- Hot tub
- Indoor pool
- Sauna
General
- Executive lounge access
- Seating area
- Interconnected room(s) available
- Sofa
- Solarium
- Telephone
- City view
- Storage available
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Things to do
- Gift shop
- Casino
- Beauty salon
- Bowling
- Table tennis
- Pool table
Accessibility and suitability
- Disabled Access
- Elevator
- Accessible by elevator
- No smoking
- Designated smoking area
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Squash
Outdoor
- Terrace/Patio
Bedroom
- Clothes rack
Reviews of Tikal Futura Hotel & Convention Center
8.9
Very good
1246 verified ratings
Wonderful
732
Very good
197
Good
146
Okay
55
Fair
57
Mediocre
23
Poor
36
Summary of reviews
Guests say
Guests appreciated the great breakfast and some friendly staff, but many expressed dissatisfaction with the service, cleanliness, and issues like overcharging and room temperature control. The hotel has nice amenities but needs to improve in several areas to enhance the overall experience.AI-Generated from customer reviews
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Score by provider
8.9 out of 10
345 reviews
9.5 out of 10
11 reviews
8.7 out of 10
12 reviews
9 out of 10
9 reviews
All reviews
Cons (-) They overcharge you in every way they can including using a fake exchange rate so you will be billed in Q not USD as the booking sites quote. The conversion rate from USD to Q results in a higher price to pay. They charge for the shuttle more per person than Uber or a taxi costs
Pros (+) Clean
Cons (-) Breakfast is a bit pricy for what is provided.
Pros (+) Good customer services, restaurants are good, love the breakfast buffet. Recommend!
Pros (+) A very nice hotel but the highlight of everything was how friendly the staff is at all moments. Thanks for everything and continue with the great customer service.
Cons (-) I think a few more signs in the parking lot directing you to the elevators of the hotel will help a bit but other than that everything was good.
Pros (+) Grand Tikal Futura is a beautiful hotel, and though more expensive than most hotels in Guatemala, very worth it. I was treated well during my stay and offered assistance with anything I needed. The room was immaculately clean and the beds were firm, though comfortable. Thank you.
Cons (-) We did dine in the restaurant on the second floor and were overcharged for a salad we didn't order or eat. When I brought it up with the server (in Spanish), he kept apologizing, but didn't seem to want to correct it until I persisted (we had accidentally already paid him in Quetzales). I do hope the managers allow for some human error, which all servers experience from time-to-time.
Cons (-) Really nice hotel! Customer service amazing!!
Pros (+) The rooms were spacious and the pool was huge. The location of the hotel is great! It is very central to shopping and restaurants. We will definitely return.
Cons (-) The waiting time for us to check into our room was lengthy; but, there was a karate convention that weekend, which was held at or right next to the hotel, so they were quite busy. Our reservation was for our choice of either a king bed and sofa bed, or for two double beds. We chose two double beds but they did not have a room to accommodate us; instead we stayed in a room with a king and no sofa b...
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Pros (+) I loved the room, the restaurants and the overall area. Staff was helpful and always providing more than enough information. Great, great service. I'm staying there again every time I travel to Guatemala.
Cons (-) Getting there with traffic can be a hassle...
Location
Calzada Roosevelt 22-43, Guatemala City 01011
What's nearby
- Museo Miraflores383 m
- Kaminaljuyu1.1 km
- Centro Cultural Miguel Ángel Asturias3.8 km
- Museo de Arqueología y Etnología3.9 km
- Universidad del San Carlos de Guatemala3.9 km
- Torre del Reformador4.1 km
- Parque Zoológico La Aurora4.1 km
- Estadio Nacional Mateo Flores4.6 km
- Plaza de la Constitución4.7 km
- National Palace of Culture4.8 km
- Catedral Primada Metropolitana de Santiago4.8 km
- El Obelisco5 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Tikal Futura Hotel & Convention Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Guatemala CityGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 4.5 km |
Nearest Airport | Guatemala City La Aurora |
Distance to airport | 5.3 km |