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3 stars

The Exchange Hotel

4-5 Mount Stuart Square 4-5 Mount Stuart Square, Cardiff, CF10 5FQ, United Kingdom
Cardiff, United Kingdom
See location+44 292 199 1904
From
₱4,673
Cheapest

rate per night

8.2
Very good
based on 2327 reviews
2,327 reviews
Room type
Provider
Nightly total
Double room
₱4,673
Standard room
₱4,707
King room
₱6,271

Latest deals for The Exchange Hotel

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Cum 5/2
Double room
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King room
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Standard room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at The Exchange Hotel

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Shower chair
  • Accessible by elevator
  • No smoking
  • Lowered sink
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Designated smoking area

Bathroom

  • Shower
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24hr front desk

Dining

  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Food can be delivered to guest accommodation

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

General

  • Family rooms
  • Carpeted
  • Storage available

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Cribs available
  • Kids meals

Pool and spa

  • Hot tub

Laundry

  • Iron and ironing board

Things to do

  • Board games/puzzles

Reviews of The Exchange Hotel

8.2
Very good
2327 verified ratings
Wonderful
1251
Very good
391
Good
302
Okay
125
Fair
109
Mediocre
63
Poor
86

Summary of reviews

Guests say
Guests appreciated the friendly staff and the great breakfast options available, as well as the unique atmosphere of the hotel. However, many reviews pointed out issues with cleanliness in the rooms and some areas of the hotel, which detracted from the overall experience. The location received mixed reviews, with some guests finding it acceptable while others noted it could be improved.
AI-Generated from customer reviews
Service9 out of 10
Location5 out of 10
Cleanliness3 out of 10
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All reviews

6.0
Okay
Carol, Nov 2022
The staff was very friendly and helpful. The location was fine. This place was once grand and has lots of character. But it felt tired and worn down. There were lots of places that looked a little “beaten up” like woodwork and carpeting, and the curtains. The bed was comfortable enough. WiFi was spotty and difficult. We could only get a signal when standing in one part of the room, and it was weak...
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Location

4-5 Mount Stuart Square 4-5 Mount Stuart Square, Cardiff, CF10 5FQ

What's nearby

  • Mermaid Quay287 m
  • Wales Millennium Centre362 m
  • Senedd0.4 km
  • Cardiff Bay1.2 km
  • Cardiff Central Railway Station1.4 km
  • Cardiff Central Library1.5 km
  • Cardiff International Arena1.6 km
  • Cardiff Story1.7 km
  • Principality Stadium1.8 km
  • St David's1.8 km
  • Cardiff International Sports Village1.8 km
  • Cardiff City Centre2 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at The Exchange Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Exchange Hotel

  • What food options does the hotel have?

    At The Exchange Hotel, you can enjoy fantastic food at Culley's Kitchen & Bar. The restaurant is based at the hotel itself and offers a combination of modern and classic cuisine, ranging from light lunches to fine dining. The restaurant also offers a uniquely Welsh experience by using local produce in many of its dishes.

  • Why should I choose this hotel for a business event?

    The Exchange Hotel is a great choice for an important event or conference. The hotel boasts two fully equipped conference rooms, which can be adapted to your needs, whether for gala dinners or birthday celebrations; both rooms feature unique period features that add a touch of charm to the location.

  • Which events does The Exchange Hotel host?

    The fantastic facilities that can be found at The Exchange Hotel has turned it into a popular venue in Cardiff, regularly hosting sold out events to the public, as well as many private ones such as weddings and birthday parties. Tribute shows and themed parties regularly take place at the hotel, whilst it also hosts special events such as bottomless brunches and Sunday lunches for holidays (including Father's Day and Mothering Sunday).

  • How does the hotel provide for families?

    The Exchange Hotel in Cardiff offers much more than just rooms for solo travellers or couples. The Triple Room features one double bed and one single bed, perfect for parents travelling with just one child, while the Luxury Six Room holds three king-size beds, ideal for a group booking or parents with two or more children. The Quad Room is also a good choice for groups, featuring two king-size beds with all the amenities.

  • Which tea and coffee facilities are provided in the rooms?

    Within the rooms, you will find facilities to make tea or coffee whenever you would like, with a kettle and a selection of beverages to choose from. Alternatively, you can head down to Culley's Kitchen & Bar, where the team can serve up any drink you may like during the day or night.

  • What does the hotel have for accessible rooms?

    Guests with accessibility requirements can certainly still stay at The Exchange Hotel in Cardiff. Among the room options is a Luxury Triple Room that is fully accessible, including a room designed to offer more space and an adapted wet-room bathroom with a roll-in shower. This room can sleep up to three adults with one double bed and a single bed.

  • What is the best way of getting to the hotel from the airport?

    If you have access to your own vehicle, you can get to The Exchange Hotel from Cardiff Airport (CWL) in less than 30min on a good day, taking the A4226 and A4232 roads before navigating through the city itself. To get there by public transport, simply catch the 304 bus, which goes directly from the airport to within 5min walking distance of the hotel itself; although, the journey will take roughly 1h 15min in total.

  • Where is The Exchange Hotel located?

    The Exchange Hotel is located at 4-5 Mount Stuart Square 4-5 Mount Stuart Square, 1.9 km from the center of Cardiff. Mermaid Quay is the closest landmark to The Exchange Hotel.

  • When is check-in time and check-out time at The Exchange Hotel?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at The Exchange Hotel.

  • Does The Exchange Hotel offer free Wi-Fi?

    Yes, The Exchange Hotel offers free Wi-Fi.

  • How far is The Exchange Hotel from the airport?

    The Exchange Hotel is 14.3 km from Cardiff Wales. The Exchange Hotel is 32.4 km from Bristol.

  • How does KAYAK find such great The Exchange Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Exchange Hotel in Cardiff and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Exchange Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Exchange Hotel.

See more FAQs

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Good to know

Value for money

8.4

Distance to city center

1.9 km

Nearest Airport

Cardiff Wales

Distance to airport

14.3 km

Everything you need to know for your stay in Cardiff