Hacienda de Castilla

3 stars
Calle 17, Sm. 64, Mza. 23, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
7.4
Good
based on 548 reviews
548 reviews
Thu 11/13
-
Fri 11/14
1 room, 2 guests
Deals from
₱1,291
/Cheapest rate per night
Room type
Provider
Nightly total
Standard room
₱1,291
Double room
₱1,425
29 more Hacienda de Castilla deals
29 more Hacienda de Castilla deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Hotel with an outdoor pool, near Ultramar Ferry Puerto Juárez This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a children's pool, a meeting room, and concierge services are onsite. Hotel Hacienda de Castilla offers 43 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature down comforters. 32-inch LED televisions come with premium cable channels. Bathrooms include showers. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. An outdoor pool and a children's pool are on site.
7.4
Good rating
Based on 548 verified guest reviews

Latest deals for Hacienda de Castilla

Thu 11/13
Fri 11/14
Double room
1 twin bed
₱1,425
nightly with VAT
2 double beds
₱1,494
nightly with VAT
2 double beds
₱1,540
nightly with VAT
Standard room
bed type unknown
₱1,291
nightly with VAT
bed type unknown
₱1,655
nightly with VAT
bed type unknown
₱1,783
nightly with VAT
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Amenities at Hacienda de Castilla

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Free parking
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • First-aid kit
  • Access to health care professionals
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Safe
  • Cleaning products
  • Delivered food is securely covered

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Express check-out
  • Bottle of water
  • 24hr front desk

Bathroom

  • Shower
  • Additional toilet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Public bath
  • Private bathroom
  • Walk-in shower

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Air-conditioned

Accessibility and suitability

  • Entire unit located on ground floor
  • Pets allowed on request. Charges may apply.
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by stairs
  • Designated smoking area

Dining

  • Minibar
  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Coffee shop
  • Dining table

General

  • Quiet street view
  • Inner courtyard view
  • Telephone
  • Tile/marble floor
  • Pool view
  • Storage available

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Kitchen

  • Refrigerator
  • Dining area
  • Kitchenette

Pool

  • Outdoor pool
  • Plunge pool
  • Pool towels

Laundry

  • Iron and ironing board
  • Pants press

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Board games/puzzles
  • Pool table

Outdoor

  • Terrace/Patio

Family friendly

  • Child pool

Reviews of Hacienda de Castilla

7.4
Good
548 verified ratings
Wonderful
118
Very good
73
Good
147
Okay
57
Fair
60
Mediocre
25
Poor
68

Summary of reviews

Guests say
Guests appreciated the cleanliness of the rooms and the friendliness of the staff. However, many expressed concerns about the location being unsafe, poor service experiences, and issues with amenities such as hot water and breakfast quality.
AI-Generated from customer reviews
Cleanliness9 out of 10
Service1.5 out of 10
Location1 out of 10
Sort by:Most recent

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Location

Calle 17, Sm. 64, Mza. 23, 77500 Cancún, Quintana Roo

What's nearby

  • Puerto Juarez1.8 km
  • Gran Puerto1.9 km
  • Glorieta del Ceviche1.9 km
  • Puerto Cancun2.2 km
  • Estadio de Beisbol Beto Avila2.8 km
  • Estadio Olímpico Andrés Quintana Roo3.1 km
  • La Gran Plaza5 km
  • Cancun Golf Club at Pok Ta Pok7.7 km
  • Poliforum Benito Juarez8.2 km
  • Cancun Convention Center8.9 km
  • Hard Rock Cafe Cancun9 km
  • CoCo Bongo Cancun9 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Hacienda de Castilla

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hacienda de Castilla

  • Where is Hacienda de Castilla located?

    Hacienda de Castilla is located at Calle 17, Sm. 64, Mza. 23 in Downtown, 2.1 km from the center of Cancún. Puerto Juarez is the closest landmark to Hacienda de Castilla.

  • When is check-in time and check-out time at Hacienda de Castilla?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Hacienda de Castilla.

  • Does Hacienda de Castilla offer free Wi-Fi?

    Yes, Hacienda de Castilla offers free Wi-Fi.

  • Does Hacienda de Castilla offer free parking?

    Yes, Hacienda de Castilla offers free parking.

  • How far is Hacienda de Castilla from the airport?

    Hacienda de Castilla is 16.3 km from Cancun. Hacienda de Castilla is 73.9 km from Cozumel.

  • Does Hacienda de Castilla have a pool?

    Yes, Hacienda de Castilla has a pool onsite.

  • How does KAYAK find such great Hacienda de Castilla hotel deals?

    KAYAK scours the web for all room deals available at Hacienda de Castilla in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hacienda de Castilla and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hacienda de Castilla.

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.0
2.1 km
Cancun
16.3 km

Everything you need to know for your stay in Cancún

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