Hotel did not honour the prepaid reservation :(
3 stars
Hampton Inn & Suites Buffalo Downtown
Photos of Hampton Inn & Suites Buffalo Downtown
Overview
Hampton Inn & Suites Buffalo/Downtown is situated in Buffalo and is within a short walk of local landmarks, including the Shea's Performing Arts Center, Lafayette Square and Buffalo City Hall. It provides a gym, as well as a Jacuzzi, an indoor pool and an express check-in and check-out feature.
The hotel offers a 24-hour reception, a concierge and luggage storage. Honeymoon suites are on offer for those seeking some extra luxury.
The rooms at Hampton Inn & Suites Buffalo/Downtown have a refrigerator and all the necessities for an enjoyable stay. They are also fitted with a dishwasher, a microwave and a hair dryer.
Those staying at the hotel can enjoy a unique dining experience at the on-site restaurant, ideally based for those who want to stay nearby at mealtime. A variety of dining options can also be found in the surrounding area.
Buffalo Niagara International Airport is around a 20-minute car ride from Hampton Inn & Suites Buffalo/Downtown and Buffalo Metropolitan Transportation Center is within walking distance. Trico Plant No. 1, the Buffalo and Erie County Public Library and Ellicott Square Building are a short stroll away.
Latest deals for Hampton Inn & Suites Buffalo Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hampton Inn & Suites Buffalo Downtown
- Indoor pool
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Kitchen
- Kitchen/Kitchenette
- Microwave
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
Services and conveniences
- Conference rooms
- ATM on-site
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic
- No smoking
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
General
- Family rooms
- Fireplace
- Seating area
- Telephone
- Storage available
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
Media and entertainment
- Radio
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bathroom
- Shower
- Hairdryer
Bedroom
- Alarm clock
- Sofa bed
Things to do
- Gift shop
- Golf
Family friendly
- Kid-friendly buffet
- Complimentary breakfast
Parking and transportation
- Parking
Workspace
- Fax/photocopying
Dining
- Restaurant
Fitness
- Fitness center
Reviews of Hampton Inn & Suites Buffalo Downtown
8.2
Very good
1106 verified ratings
Wonderful
614
Very good
173
Good
134
Okay
63
Fair
47
Mediocre
21
Poor
56
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, with many noting the spacious and comfortable rooms. However, several reviews highlighted significant cleanliness issues, including dirty bathrooms and unclean rooms. The breakfast options were generally praised, but some guests experienced problems with room accommodations and staff rudeness.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
8.1 out of 10
676 reviews
8.5 out of 10
85 reviews
8.3 out of 10
7 reviews
7.8 out of 10
5 reviews
All reviews
Main elevator couldn't respond to Digital Keys for the entire stay, with no attempt at repair or redress. There was a leak around the base of the toilet, leading to puddles of water on the unused bathroom floor.
Pros (+) It was clean and comfortable
Cons (-) The customer service at the front desk was terrible
Pros (+) Staff was friendly and responsive when addressing my complaints. The gym had basic equipment and was organized and appeared clean. End.
Cons (-) upon arrival the toilet seat was noticeably dirty and parking was not available due to hotel capacity. The bed was hard and uncomfortable. The hotel room was not thoroughly cleaned including floors, toilet, sink and counter. I found items under bed and side table from previous guests. There was a broken piece on the closet door that made a loud noise every time opened. Rotten fruit and stale bread...
Read more
Pros (+) This Hampton Inn is right in the center of Downtown Buffalo with great bars, restaurants and sights within walking distance. The rooms were clean and spacious. Plus, the rates were generally affordable.
Cons (-) No big deal, but there was no mini fridge in the room, so we could not preserve leftover food or keep drinks cold.
Location
220 Delaware Avenue, Buffalo, NY 14202
What's nearby
- Shea's Performing Arts Center318 m
- Buffalo City Hall0.5 km
- Lafayette Square0.6 km
- Buffalo and Erie County Public Library0.7 km
- Prudential Building0.8 km
- Ellicott Square Building1 km
- Coca-Cola Field1.1 km
- Theodore Roosevelt Inaugural National Historic Site1.3 km
- KeyBank Center1.7 km
- Corpus Christi R C Church Complex3.3 km
- Forest Lawn Cemetery3.6 km
- William R. Heath House3.9 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hampton Inn & Suites Buffalo Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hampton Inn & Suites Buffalo Downtown
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in BuffaloMost recommended
See most recommended stays in BuffaloGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 0.5 km |
Nearest Airport | Buffalo |
Distance to airport | 13.0 km |