Guest reviews
Overall rating
8.1
Excellent
Based on 27 reviews
Cleanliness
8.3
Comfort
8.2
Pick-up/Drop-off
7.9
Value for money
8.0
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Pros
"The staff were very friendly."
(in 2108 reviews)
"Return was quick and easy."
(in 313 reviews)
"Overall very good experience though."
(in 548 reviews)
Cons
"Very poor customer service ."
(in 395 reviews)
"There were no cars available!"
(in 297 reviews)
"Long lines and slow service."
(in 920 reviews)
Recent reviews
Traveler rating
4
6
1
0
1
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
easy drop
car available
great car
return the car
friendly staff
quick and easy
took a few minutes
car smelled
long line
great experience
great price
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5.2
Cons: Would not honour the deal with Kayak. Manipulated us into a new contract with greatly increased insurance premiums for the same vehicle.
review from
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9.6
Pros: Easy pick up and drop off.
Cons: Some items were left in car from previous driver.
review from
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10.0
Pros: Everything
Cons: Nothing
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8.0
Pros: Service, staff
Cons: Indication for drop off
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8.0
Pros: Friendly, knowledgeable staff
Cons: Slow check-in process. Waited 25 minutes for staff to finish with 2 customers ahead of us.
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2.0
Cons: Eleven thousand euro deductible - ridiculous
review from
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7.6
Apart from slowish pick up, very good otherwise
Pros: Good choice of cars in the class
Cons: Pick up was quite slow. Perhaps they needed one more person at the desk.
review from
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8.0
From Lyon to Nantes and 10 days in between
Pros: The price was excellent for a last minute rental. Pick up was very easy. The car wasn't as clean as I would expect it to be but neither is my car so no big deal. Absolutely no problems with car for the 10 days that I had it. I was very happy overall and would go back to budget.
Cons: I was very clear with the rental agent on picking up the car in Lyon and dropping it of in Nantes by the train station. I tried to drop it off on a Sunday, as planned, but the rental office was closed. I then had to go to the airport to return the car which cost me a taxi ride back to the train station. This delay caused me to miss my original train so I then had to buy a new train ticket. I was not happy needless to say.
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8.0
Pros: Like the car and the service
Cons: The block deposit on the visa without informing the customer, still waiting for cash return 533$ after 12 days.
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10.0
Faultless experience
Pros: Value for money
Cons: Bus to the car rental area
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10.0
Pros: The entire pick up and return process was quick. The staff who assisted us were very helpful and professional. Great experience overall.
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8.0
Good value
Pros: Good size car for price Staff very helpful, despite being busy
review from
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Where can I find Budget car rentals in Lyon?
Top tips for renting a car from Budget in Lyon
- Mini rental cars from Budget in Lyon are around 58% cheaper than other car types, on average