I usually stay in this hotel for some years ago. I noticed this time that there’s a slow and short in the service specially in the bar and in the lobby it took me around 45 minutes just to take my order. I think they have short of staff this year.
4 stars
JW Marriott Hotel Berlin
Photos of JW Marriott Hotel Berlin
Overview
Located in Tiergarten, this hotel is a short stroll from Berliner Philharmonie, the Neue Nationalgalerie and the Berlin State Library. It provides a swimming pool, a sauna and complimentary Wi-Fi.
There are a range of amenities at JW Marriott Hotel Berlin that guests can enjoy, such as limited hours room service, meeting rooms and a fitness centre. It is pet-friendly and has public parking on site for those travelling with a car.
This hotel provides rooms with an en suite bathroom, air conditioning and a TV. All offer an alarm clock, a desk and a radio. They are also equipped with a hair dryer and cable/satellite channels.
Those staying at JW Marriott Hotel Berlin can indulge in a drink at Le Bar, before savouring a meal at Restaurant Maritim.
JW Marriott Hotel Berlin is within walking distance of Potsdamer Platz and Grosser Tiergarten. Gemaldegalerie is also only five minutes away.
Latest deals for JW Marriott Hotel Berlin
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at JW Marriott Hotel Berlin
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Executive lounge access
- Family rooms
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Services and conveniences
- ATM on-site
- Car rental
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled Access
- Accessible by elevator
- Allergy-free room
- Upper floors accessible by elevator
Bathroom
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Breakfast in the room
- Dining table
Kitchen
- Electric kettle
- Kitchenette
- Microwave
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Pool and spa
- Heated pool
- Spa
- Indoor pool
- Spa and wellness center
- Sauna
Parking and transportation
- Parking
- Parking (surcharge)
- Private parking
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Fax
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Things to do
- Bicycle rental
- Casino
- Cycling
Outdoor
- Garden
- Terrace/Patio
Bedroom
- Socket near the bed
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of JW Marriott Hotel Berlin
8.6
Very good
4173 verified ratings
Wonderful
2079
Very good
842
Good
636
Okay
231
Fair
188
Mediocre
94
Poor
103
Summary of reviews
Guests say
Guests appreciated the hotel's location and room size, highlighting the comfortable accommodations. However, many reviews pointed out significant cleanliness issues and poor service experiences, with some guests encountering bugs and unresponsive staff. Overall, while there are positive aspects, the negative experiences overshadowed the stay for several guests.AI-Generated from customer reviews
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Score by provider
8.6 out of 10
168 reviews
7.5 out of 10
1 review
8.4 out of 10
3 reviews
All reviews
Elegant lobby and very comfortable rooms. Staff are helpful and nice, Decent gym and having a pool is a nice plus. Location is near several museums and a relatively short walk to the subway. Only downside is there are no restaurants, stores, or nightlife in the immediate area.
Great customer service!
Location
Stauffenbergstr. 26, 10785 Berlin
What's nearby
- Stage Theater am Potsdamer Platz0.6 km
- Potsdamer Platz1 km
- Holocaust-Mahnmal1.3 km
- Berlin Wall1.3 km
- Brandenburger Tor1.4 km
- Reichstag1.5 km
- Zoological Garden1.6 km
- Friedrichstrasse2 km
- Kurfürstendamm2.2 km
- Neues Museum2.7 km
- Technical University Berlin2.8 km
- Berliner Dom2.9 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at JW Marriott Hotel Berlin
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at JW Marriott Hotel Berlin
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Value for money | 8.4 |
|---|---|
Distance to city center | 3.5 km |
Nearest Airport | Berlin Brandenburg |
Distance to airport | 18.7 km |