What can I say? Hard to go wrong with Best Western, only wish that it was more centrally located but it did a great job for where it was!
3 stars
Best Western Plus Hotel & Conference Center
5625 O'Donnell Street, Baltimore, MD 21224-4630, United States
Baltimore, MD
See location+1 410 633 9500Photos of Best Western Plus Hotel & Conference Center
Overview
BEST WESTERN Plus Hotel & Conference Center is situated in Baltimore and offers an indoor pool. Its premium facilities include a sauna and a fitness room.
A variety of personalised services are available for guests of BEST WESTERN Plus Hotel & Conference Center, such as a concierge, an express check-in and check-out feature and a 24-hour business centre. Staff are available 24/7 and can book tours and tickets. Luggage storage, a ballroom and laundry facilities are also on offer at the hotel.
The comfortable rooms at the hotel offer a refrigerator, heating and tea and coffee making facilities. All are air conditioned and provide a telephone, a radio and ironing facilities.
BEST WESTERN Plus Hotel & Conference Center has an on-site restaurant, convenient for those who wish to dine in. In sunny weather, guests are invited to enjoy their meals alfresco on the outdoor terrace.
The area surrounding the hotel is famous for its vibrant nightlife, with a wide range of places to go for a drink or dance. 1st Mariner Arena, Baltimore Convention Center and National Aquarium are an easy car trip away.
Latest deals for Best Western Plus Hotel & Conference Center
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Best Western Plus Hotel & Conference Center
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Shuttle service (free)
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
- Trash cans
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Pool and spa
- Hot tub
- Indoor pool
- Sauna
- Pool towels
Bedroom
- Extra-long beds (> 2 meters)
- Alarm clock
- Sofa bed
- Clothes rack
Parking and transportation
- Shuttle service (free)
- EV charging station
- Free parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Family rooms
- Telephone
- Storage available
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Evening entertainment
Family friendly
- Cribs available
- Complimentary breakfast
Outdoor
- Terrace/Patio
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Best Western Plus Hotel & Conference Center
7.5
Good
1678 verified ratings
Wonderful
584
Very good
242
Good
296
Okay
149
Fair
156
Mediocre
69
Poor
182
Summary of reviews
Guests say
Guests appreciated the hotel's location, especially its proximity to attractions like the aquarium and Johns Hopkins medical center. However, numerous complaints arose regarding cleanliness, with reports of dirty rooms, unkempt pools, and issues with staff service. Many guests expressed dissatisfaction with the overall maintenance and service quality, indicating a need for significant improvements.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
7.6 out of 10
63 reviews
5.6 out of 10
7 reviews
All reviews
Pros (+) Brekfast was ok
Pros (+) We were travelling with an infant and cockroaches in the room was the last thing I could ask for. Highly disappointing. Everything else can be ignored but 3 cockroaches no way.
Cons (-) Cleanliness was 0 on 10
Pros (+) The staff was friendly, and the hotel was close enough to downtown Baltimore without being IN downtown Baltimore. The free shuttle was helpful and runs to the Inner Harbor, so that we were able to sightsee without having to drive ourselves and hunt for parking.
Cons (-) Everything was out of order: the hot tub, the sauna, several stalls and sinks in the lobby restrooms... Our room also had a severely crooked picture that I tried to fix, only to find out it was crooked due to a broken bracket and had a nail attached to it. I spent a good couple minutes trying to hang it back in its crooked spot! The couch in our room was also stained, and the hair dryer bag just h...
Read more
Pros (+) horrible rooms smelly, ugly nothing like the pictures loud guess I'm the middle of the day dirty pool
Pros (+) Nothing
Cons (-) Smelled like truck stop. Fuel diesel
Pros (+) Everything! Savvy, the front desk CSR, is awesome! Very personable and talkative. I was given 2 free upgrades to make my family's stay the best that it could be. Full FREE breakfast for the ENTIRE family was included in the very relative can t for the area. $114.00. The Hampton Inn for the same night with the same amenities was $156 according to Kayak. I saved $ and received an awesome experience....
Cons (-) I was satisfied with everything.
Read more
Cons (-) The overall cleanliness of the conference facilities was poor. Ice for drinks came in a tub that hadn't been cleaned or disinfected in weeks or maybe ever. I have a photograph of this item. The service at the hotel restaurant was slow to slower. My pre-ordered SALAD took 45 minutes to arrive at my table. So much for express. Would never choose this venue for a meeting.
Location
5625 O'Donnell Street, Baltimore, MD 21224-4630
What's nearby
- Fort McHenry3.4 km
- Baltimore Museum of Industry4.7 km
- Baltimore Civil War Museum4.8 km
- American Visionary Art Museum5.1 km
- National Aquarium Baltimore5.3 km
- Harborplace5.5 km
- The Baltimore Convention Center6 km
- Peabody Institute6.1 km
- The Walters Art Museum6.2 km
- Enoch Pratt Free Library6.2 km
- Oriole Park At Camden Yards6.4 km
- M&T Bank Stadium6.5 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Best Western Plus Hotel & Conference Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Best Western Plus Hotel & Conference Center
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in BaltimoreMost recommended
See most recommended stays in BaltimoreGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 5.7 km |
Nearest Airport | Baltimore/Washington |
Distance to airport | 15.6 km |