Pros (+) I actually cancelled my reservation once I saw the place and went to another hotel. Staff was awful and facilities disgusting. Just stay away!
2 stars
Extended Stay America Select Suites - Austin - Northwest
Photos of Extended Stay America Select Suites - Austin - Northwest
Overview
Suburban Austin hotel in Pond Springs with free parking Along with laundry facilities, this smoke-free hotel has express check-out and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request. Extended Stay America Select Suites - Austin - Northwest offers 113 accommodations with hair dryers. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations. This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.
Latest deals for Extended Stay America Select Suites - Austin - Northwest
Amenities at Extended Stay America Select Suites - Austin - Northwest
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
- Laundry facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Body soap
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Trash cans
Kitchen
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Microwave
- Dining area
- Kitchen
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Designated smoking area
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Dining room
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Telephone
- Seating area
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Desk
Services and conveniences
- Express check-out
Reviews of Extended Stay America Select Suites - Austin - Northwest
3.4
Poor
111 verified ratings
Wonderful
14
Very good
2
Good
6
Okay
1
Fair
16
Mediocre
6
Poor
66
Summary of reviews
Guests say
Guests overwhelmingly reported negative experiences at this hotel, citing issues with cleanliness, poor service, and a lack of proper amenities. Many mentioned dirty rooms, unfriendly staff, and unpleasant odors. A few guests noted the location as a positive aspect, but overall, the hotel did not meet expectations and was described as a place to avoid.AI-Generated from customer reviews
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Score by provider
3.6 out of 10
85 reviews
3.2 out of 10
14 reviews
2.9 out of 10
1 review
2.3 out of 10
2 reviews
All reviews
Pros (+) Location was great and quiet. Nearby mall and a very cheap theater.
Cons (-) Entrance says no smoking in public places however the doorway must not be a public place. People smoking right at the doorway making the front entrance smell really bad. Check-in was horrible and took forever seemed like the guy behind the counter was not happy at having to check us in. The elevator smelled worse than the front entrance and was also used for cleaning carts so several times we had ...
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Location
13689 Research Boulevard, Austin, TX 78750
What's nearby
- The Arboretum8.3 km
- Lake Travis15.5 km
- Contemporary Austin - Laguna Gloria16.2 km
- Main Building University of Texas at Austin19.6 km
- University of Texas at Austin19.9 km
- Deep Eddy Pool20.1 km
- Frank Erwin Center20.8 km
- Texas State Capitol20.8 km
- Paramount Theatre21.4 km
- Barton Springs21.5 km
- Barton Springs Pool21.6 km
- Sixth Street21.6 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Extended Stay America Select Suites - Austin - Northwest
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Extended Stay America Select Suites - Austin - Northwest
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See most recommended stays in AustinGood to know
Value for money | 3.9 |
|---|---|
Distance to city center | 20.1 km |
Nearest Airport | Austin Bergstrom |
Distance to airport | 31.4 km |