Best JW in the US. Breakfast should be served in the executive lounge past 9am though, I mean cmon.
4 stars
JW Marriott Austin
Photos of JW Marriott Austin
Overview
Located under a 10-minute stroll from Downtown Capital Metrorail Station, JW Marriott Austin offers guests a convenient base while visiting Austin. Only a short walk from Austin Convention Center, it offers modern rooms equipped with a refrigerator.
There are a range of amenities available to guests of the hotel, such as a sauna, an outdoor pool and an express check-in and check-out feature. Welcoming and professional team members are available 24 hours a day. The hotel also provides a concierge, laundry facilities and a car rental desk.
JW Marriott Austin features rooms equipped with a hair dryer.
JW Marriott Austin's on-site eatery offers a convenient option for those wishing to dine in. Guests can also choose to eat out in one of the local restaurants.
The hotel is conveniently situated for exploring the city, with The Paramount Theatre and the Ritz Austin Texas just a short walk away. Guests can also visit Texas Governor's Mansion and Texas State Capitol.
Latest deals for JW Marriott Austin
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at JW Marriott Austin
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Basics
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled Access
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- No smoking
- Non-feather pillow
- Pets not allowed
- Upper floors accessible by elevator
- Designated smoking area
Pool and spa
- Spa and wellness center
- Rooftop pool
- Massage
- Pool bar
- Heated pool
- Spa
- Outdoor pool
- Sauna
- Pool towels
- Pool with a view
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
Bathroom
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
General
- Telephone
- Carpeted
- City view
- Storage available
Parking and transportation
- EV charging station
- Parking
- Valet parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Fitness
- Fitness center
Reviews of JW Marriott Austin
8.8
Very good
510 verified ratings
Wonderful
334
Very good
63
Good
34
Okay
18
Fair
29
Mediocre
12
Poor
20
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting the modern decor and fantastic views. However, many expressed dissatisfaction with the overcrowded pool area, inconsistent room quality, and some service issues, particularly regarding room service and cleaning times.AI-Generated from customer reviews
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Score by provider
8.7 out of 10
360 reviews
9.2 out of 10
35 reviews
9.6 out of 10
1 review
9.1 out of 10
12 reviews
All reviews
Great location, restaurants/bars on property as well as nearby. Phenomenal executive lounge. Beautiful and comfortable room.
Pros (+) Amazing helpful staff
Pros (+) Trendy looking but our room did not look like the pictures of the room we selected on the website.
Cons (-) Room service options are bad!!!!
Cons (-) The cleaning lady came after 4 pm. Really annoying considering that we were out all day, and came back to a messy room to relax before going out again
Pros (+) Hotel decor was contemporary & swanky.
Cons (-) Hotel & pool area are overcrowded with 20-30 yr olds partying in Austin for the weekend. Spa is very disappointing. It was very obviously an afterthought. Bed linens were not what JW brand is supposed to provide - they were Courtyard level (check the tags!)
Pros (+) The location was awesome, the staff was super friendly and very accommodating, the room was clean and had an amazing view of downtown. Overall it was perfect for a couple of girlfriends and I to getaway and explore austin.
Cons (-) One thing that I didn't like was that the pool was extremely crowded every day and night that we were there. There was barely room to get IN the pool (you were pretty much shoulder to shoulder in there) let alone find a chair to relax on because they were all taken. We were really excited about the pool too but turns out it wasn't so relaxing. That's my only complaint tho, this hotel was amazing s...
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Pros (+) I liked how friendly the staff was. The entire place is super clean and nice. Accessible to many great restaurants and 6th st. Also there's a lake only two blocks away!
Cons (-) The only reason why I didn't give it a five stars rating is because the entrance to the parking lot is so busy. They only had one entrance and unless you valet you were waiting to get into the garage. On the upside the wait was less than 7 minutes. Also the pool bar needs more kore bartenders. The pool attendees were really nice once you flag them down for attention.
Pros (+) Everything! Beautiful room, beautiful city, excellent location.
Pros (+) Very new and nice hotel. Very big hotel that has hundreds of people in the lobby at a given time. Never had a bad stay there and service is good. But always feel like I am a convention when I stay there.
Location
110 East 2nd Street, Austin, TX 78701
What's nearby
- Neal Kocurek Memorial Austin Convention Center0.4 km
- Sixth Street0.5 km
- Paramount Theatre0.6 km
- Texas State Capitol1.2 km
- Lady Bird Lake1.4 km
- ZACH Theatre1.4 km
- Frank Erwin Center1.8 km
- Main Building University of Texas at Austin2.5 km
- University of Texas at Austin2.5 km
- Barton Springs2.5 km
- Barton Springs Pool2.6 km
- Deep Eddy Pool3.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at JW Marriott Austin
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See most recommended stays in AustinGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 1.8 km |
Nearest Airport | Austin Bergstrom |
Distance to airport | 10.5 km |