The hotel needs improvement, but since it was a long stay, I got to know the in and outs of the property... The staff very friendly, just need to maintain the elevator, the washer and dryer and a bit cleaning on the parking lot.
3 stars
Best Western Plus Gateway Inn & Suites
Photos of Best Western Plus Gateway Inn & Suites
Overview
The award winning and newly renovated Best Western Plus Gateway Inn & Suites offers comfortable accommodations, great rates and the perfect location for business and leisure travelers due to its close proximity to the University of Colorado Hospital, Anschutz Medical Campus, Fitzsimmons Medical Complex, Medical Center of Aurora, Denver Children's Hospital, Denver Technological Center, Aurora Sports Complex, Dick’s Sporting Goods® Park, Buckley Air Force Base and is just a short drive away from downtown Denver and the Denver International Airport. Ideally located along Interstate 225, The Best Western Plus Gateway Inn & Suites is just blocks from the Town Center® of Aurora Mall, major retailers such as Walmart® and Home Depot®, and several restaurants such as BJ’s® Taphouse, Bua Thai®, Outback Steakhouse®, In & Out Burger®, Chili’s® and Chick-fil-A®. Our newly renovated and well-appointed rooms feature new beds, new furniture with granite tops, new carpet, 50-inch HD TVs with over 160 channels, microwaves, refrigerators and the fastest and most reliable complimentary high-speed internet available. Guests of the Best Western Plus Gateway Inn & Suites will feel right at home while on the road for business, family or fun. Other amenities include a complimentary hot breakfast, secure business center, heated indoor pool, relaxing hot tub, an on-site exercise facility, free access to Prestige Fitness Health Club. Our friendly and helpful staff is standing by to help make your stay in the Denver area as pleasant and comfortable as it could possibly be. Delivering superior customer care is our mission and our passion, which keeps our guests coming back.
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Amenities at Best Western Plus Gateway Inn & Suites
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Adapted bath
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
- Private entrance
Bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool towels
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
Workspace
- Fax
- Laptop safe
- Desk
Parking and transportation
- Free parking
- Private parking
Things to do
- Hiking
- Fishing
Family friendly
- Cribs available
- Kid-friendly buffet
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Best Western Plus Gateway Inn & Suites
8.0
Very good
658 verified ratings
Wonderful
330
Very good
99
Good
88
Okay
39
Fair
34
Mediocre
18
Poor
50
Summary of reviews
Guests say
Guests appreciated the clean rooms, friendly staff, and great breakfast options. However, many expressed dissatisfaction with the service quality and noise levels, with some mentioning outdated facilities and unpleasant odors.AI-Generated from customer reviews
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Score by provider
8.1 out of 10
469 reviews
7.6 out of 10
62 reviews
7.8 out of 10
8 reviews
8.3 out of 10
9 reviews
All reviews
Pros (+) Ok first impression. Clerk was just ok, I think he was sleepy. Elevator rattles and shakes,and for someone who already doesn't like small spaces, hang on it's terrifying. The hallway to our room smelled of marijuana smoke which is not what I want my kids to experience. Room smelled like an old smokers coat. None of the lights matched color so that was interesting. Bright white 25w led and soft 14w...
Cons (-) GPS sent me down a one way. No sign to take next left? Scary elevator, place looks clean but isn't. This place is a polished turd. It's shiny but it's still a turd.
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Pros (+) Staff, room and location was great! Thank you for a great experience.
Pros (+) The check in was extremely easy and I was traveling solo with 3 small children so I appreciated that. The staff was very kind and our room was spacious and very clean. We were only there passing through but it looked like it was close to shopping and easy access back to the highway. I would definitely stay here again!
Cons (-) Nothing really. I mean I wish they had given me a pile of gold on my way out but I keep wishing that and it hasn't happened yet.
Pros (+) Great breakfast, better options than most Nice staff Room clean with pleasant decor
Cons (-) Located next to freeway, so noisy all night long Bed sagged in middle
Pros (+) Friendly staff Close to airport
Cons (-) Asked for a wake up call-did not receive. Went to check out and no one was upfront ended up leaving my room keys. Felt like the hotel was fairly clean yet dirty in the same sense.
Pros (+) Everyone was friendly and helpful. Especially the pleasant and kind lady and gentleman that prepare and assist with the hot breakfast. We had our grandkids come to stay with us and they were made to feel very welcome. Its the little things that make a stay special.
Cons (-) The room was freshly painted which was nice...except for the powerful smell.
Pros (+) Good breakfast and clean
Pros (+) Overall we had a nice stay. I wish the bathroom in the room was more updated. It had a sink but no counter or vanity. The staff was great and the location for our family business was good.
Location
800 South Abilene Street, Aurora, CO 80012-3684
What's nearby
- Town Center at Aurora0.8 km
- Aurora History Museum1.6 km
- Aurora Hills Golf Course1.8 km
- Gully Homestead2 km
- Centre Hills Golf Course2.8 km
- New Life Mission Church of Colorado3.2 km
- Horseshoe Park3.4 km
- Children's Hospital Colorado Anschutz Medical Campus, Aurora4.6 km
- University of Colorado Anschutz Medical Campus4.9 km
- Center for Surgical Innovation5.2 km
- Fitzsimons Golf Course5.6 km
- M.J. Lavina Robidoux House5.7 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Best Western Plus Gateway Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Value for money | 8.1 |
|---|---|
Distance to city center | 3.1 km |
Nearest Airport | Denver Intl |
Distance to airport | 21.9 km |