Pros (+) Staff were extremely friendly
Cons (-) Furniture is getting dated. Mattress was starting to sag.
3 stars
The Kensington Hotel
Photos of The Kensington Hotel
Overview
This 3-star hotel is just five minutes from Briarwood Mall. It also offers a Jacuzzi, an indoor pool and a sauna.
The Kensington Hotel Ann Arbor has recently undergone refurbishment and features a coffee bar, a bowling alley and an express check-in and check-out feature. There is also free public parking on site for guests travelling with a car.
This hotel offers rooms with an en suite bathroom, air conditioning and a TV. They all have free wireless internet access, a coffee maker and a refrigerator.
Enjoy a relaxing pre-dinner drink in the hotel's comfortable lounge bar, before heading off to the restaurant for an evening meal. Alternatively, the surrounding area offers many bars and restaurants with a selection of different cuisines.
The Kensington Hotel provides an ideal base to explore nearby Eastern Michigan University and University of Michigan, as well as everything the local area has to offer. Michigan Stadium is a brief drive away.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at The Kensington Hotel
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Bottle of water
- 24hr front desk
Dining
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Things to do
- Hiking
- Beach access
- Board games/puzzles
- Golf
- Canoeing
- Cycling
- Hunting
- Horse riding
- Bowling
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic
- No smoking
- Designated smoking area
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Sauna
Media and entertainment
- Radio
- Shared lounge/TV area
- Cable or satellite TV
- TV
General
- Family rooms
- Seating area
- Telephone
- Storage available
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bathroom
- Hairdryer
- Bathrobe
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Kids meals
Parking and transportation
- Free parking
Health and safety
- Safe
Fitness
- Fitness center
Reviews of The Kensington Hotel
8.2
Very good
775 verified ratings
Wonderful
406
Very good
145
Good
80
Okay
40
Fair
44
Mediocre
16
Poor
44
Summary of reviews
Guests say
Guests reported significant cleanliness and service issues, including bugs, dirty facilities, and inadequate staff response. However, many appreciated the friendly staff and the hotel's location, which was convenient for shopping and dining. Some guests enjoyed the cleanliness of the hotel and the pool, but overall dissatisfaction with service and cleanliness was prevalent.AI-Generated from customer reviews
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Score by provider
8.1 out of 10
614 reviews
8.7 out of 10
42 reviews
9.1 out of 10
16 reviews
8 out of 10
5 reviews
All reviews
Pros (+) Pool was great. Nice all around
Cons (-) Relish the restaurant was great.
Cons (-) Hornets in window sill, bug in salad, door left open by cleaning service and after a week of staying there and all the nonsense listed above allow a late check out by one hour. After discussing with management the issues above, no formal apology or compensation offered. Stay elsewhere! There is a holiday inn 50 feet away.
Pros (+) Executive Section with complimentary appetizers and morning pastries.
Cons (-) We arrived on a Thursday and stayed 3 nights. The second night, Friday, we were awaken by a fire alarm at 2:45am. We dressed and headed out into the hall where we met other guests returning from the lobby. THEY informed us that it was a false alarm. No one from the hotel EVER spoke with us about the incident. We left the hotel on Saturday before 11am for a day out, we returned that night to find o...
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Pros (+) It was overall a very nice and well decorated hotel. The customer service was amazing and very much worth the price,
Location
3500 South State Street, Ann Arbor, MI 48108
What's nearby
- Cobblestone Farm2.6 km
- Crisler Arena2.9 km
- Michigan Stadium3.1 km
- University of Michigan Museum of Art4 km
- University of Michigan4.2 km
- Kelsey Museum of Archaeology at the University of Michigan4.2 km
- University of Michigan Museum of Natural History4.4 km
- Hill Auditorium4.4 km
- Michigan Theater4.5 km
- The Ark4.5 km
- Blind Pig4.7 km
- Unitarian Universalist Church4.7 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Kensington Hotel
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See most recommended stays in Ann ArborGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 4.3 km |
Nearest Airport | Detroit Metropolitan Wayne County |
Distance to airport | 32.1 km |