Zurich hotels near Opernhaus Zürich

Cons: They dont let you book a breakfast included deal online. Also they take a seperate hefty deposit from your credit card which after 4 days still hasnt been returned in my case. The deposit is over $600.

Cons: Breakfast was super expensive , two cups of tea or coffee was 10 dollars. they had no converters to change the voltage to 115, to charge my phone, they rent them if they have any for a 20 dollar deposit

Cons: Room had a faint odor of reclaimed water.

Cons: Carpet had stain spots and bathroom had some black scum

Cons: dinky bed terrible towels no soap no shampoo or conditioner 30USD extra charge for 1-day parking

Cons: Beds were separate even though we asked for single.

Cons: The Kayak confirmation number was supposedly missing a digit for their system so we had to wait around for over an hour before getting into our room. When we got up to our room the sleeper sofa was pulled out which we converted back into a couch but the floor had not been vacuumed for sometime as there were crumbs and screws on the floor.... The bed was very uncomfortable ( could feel springs through the bed) and we did not experience a pleasant night sleep. The next morning when we were trying to take the free shuttle back to the airport we were kicked off the bus since we did not have a reservation. The schedule said nothing about making a reservation for the shuttle. After the shuttle left we went to the front desk to make the reservation for the next shuttle (30 min wait) and we were assured we would be on that shuttle. Once it arrived, after over an hour of waiting, the driver said that we didn't have a reservation although we did. He did not check with anyone else to see if they had made a reservation. We repeatedly told him we had made a reservation and confirmed with the front desk that we would be on the very next shuttle. We repeatedly asked him to check with the front desk which he declined to do. After some pretty intense arguing with him he finally let us on the shuttle van at the last minute and my fiance had to stand the entire time, not exactly the safest route. Definitely not impressed with the customer service.

Cons: Shuttle from the airport in the evening was scarce

Cons: Nothing. !!!

Cons: KAYAK and getaroom totally botched the reservation, had not actually made the reservation with the hotel despite sending me a confirmation, and had a totally inadequate response when notified over 24 hours in advance that the hotel did not have the reservation.

Cons: Did not recognize Kayak prepayment statement. Needed "voucher" or they couldn't check us in. Inflexible attitude. Limited shuttle - every half hour. If the time you wanted was filled you had to pick another time.

Cons: Dinner service is mediocre. Shower had some missing grout & moldy spots. Really only stayed here for proximity to the airport.

Cons: Attitude of front office staff was vert poor, Specially Person name starts with L (Liqui or something) He doesn't know how to how to treat guests and sounds very sarcastic.

Cons: The dinner options are VERY limited, confusing how to order, and not very appetizing. The bartender that we ordered dinner from was unprofessional. We stayed at the hotel two more nights later in our time in Switzerland and did not eat in the dining room because of the issues.

Cons: Maybe offer food service during the daytime.

Cons: Lighting was a bit dim in the room. Work desk in a rather dark corner. Heat was on (Sept) but not quiet warm enough in the room.

Cons: some spare toiletries would've been nice, but not completely necessary.

Cons: Room has no A/C but there is a small fan and you can open a window if it get warm at night.

Cons: Bedding not comfortable for a supposed 5 star hotel. Shower and bathroom small and mediocre.

Cons: Location is good for business locations but exoensive to get to the old town. A bus would be good for airport transfers and in and out of town

Cons: Nothing

Cons: Not that clean... hairs in the room fridge ! Otherwise some dust in the room Chewing gum sticking in the elevator ! Only an expensive and too small car parking, that was always full so we had to use an even more expensive parking ~10 walking minutes away.