Cons (-) small fridge in rooms would have made things more enjoyable
4 stars
Hotel Irma
Photos of Hotel Irma
Overview
Hotel Irma provides a comfortable setting when in Ixtapa Zihuatanejo. It also offers a rooftop terrace, free Wi-Fi and an outdoor pool.
Irma Hotel has 69 rooms, all of which are equipped with a variety of amenities to ensure an enjoyable stay.
Those staying at the hotel can sit down to a unique dining experience at the in-house restaurant, ideally situated for those who want to stay close by at mealtime. Each evening, guests are able to wind down in the cosy lounge bar. A choice of eating options can also be found close by.
Hotel Irma is within a 20-minute car trip of Ixtapa-Zihuatanejo International Airport and Campo de Golf Ixtapa. Tours and travel arrangements can be made at the tour desk.
Amenities at Hotel Irma
- Outdoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
General
- Quiet street view
- Sea view
- Telephone
- Mountain view
- Garden view
- Storage available
Services and conveniences
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Room service
- Tour desk
- 24hr front desk
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Shower
- Private bathroom
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
- Shampoo
Pool and spa
- Spa and wellness center
- Massage
- Hot tub
- Outdoor pool
Accessibility and suitability
- Non-smoking rooms available
- Disabled Access
- Upper floors accessible by stairs
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Dining
- Restaurant
- Bar/Lounge
Things to do
- Gift shop
- Water sport facilities (on site)
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Outdoor
- Terrace/Patio
Laundry
- Laundry facilities
Workspace
- Fax/photocopying
Reviews of Hotel Irma
7.7
Good
449 verified ratings
Wonderful
204
Very good
102
Good
64
Okay
22
Fair
27
Mediocre
14
Poor
16
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, with many highlighting the beautiful views. However, there were significant complaints regarding the service, particularly from the reception staff, and issues with amenities such as Wi-Fi and room conditions. Overall, while the hotel has its strengths, improvements in service and maintenance are needed for a better experience.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
7.4 out of 10
3 reviews
All reviews
Pros (+) You can walk to the beach, town and restaurants. The view was beautiful. The staff was friendly and professional.
Cons (-) The hotel needs a facelift. My air conditioner quit and I had to move to another room. One day only hot water in the shower. Hair dryer smelled like it was on the verge of burning up. All problems handled promptly, but should not be happening. Everything a little dated.
Pros (+) The staff is fantastic, professional and so friendly. And the place is well run, no complaints there. Good food too!
Cons (-) Ok, so I get it, people booking through aggregators are not their ideal customer, so no wonder they put you in their worst room. But I can still review them based on that room, which honestly, no one should ever be put in, AC compressors running all night long on the other side of the wall. The room we were moved to the next day after complaining was better, but still quite noisy (laundry starts u...
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Pros (+) Location and staff
Cons (-) No elevator.
Location
Calle Adelita, 40880 Zihuatanejo, Guerrero
What's nearby
- La Madera Beach258 m
- Museo Arqueológico de la Costa Grande0.6 km
- Principal Beach0.7 km
- Fisherman's Walk0.8 km
- Playa la Ropa0.9 km
- Contramar Beach1.5 km
- King's Reef1.8 km
- Playa Las Gatas1.8 km
- Riscal Beach4 km
- Larga Beach5.9 km
- Delfiniti de México6.8 km
- Isla Ixtapa12.2 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Irma
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Irma
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in ZihuatanejoGood to know
Value for money | 7.3 |
|---|---|
Distance to city center | 0.6 km |
Nearest Airport | Ixtapa-Zihuatanejo Intl |
Distance to airport | 10.3 km |