3 stars
Phoenix
Untere Wiestistrasse 11, 3920 Zermatt, Valais, Switzerland
Zermatt, Switzerland
See location+41 27 968 18 19Photos of Phoenix
Overview
Riverfront hotel with free breakfast and a fitness center A fitness center, a bar/lounge, and spa services are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a meeting room, express check-out, and tour/ticket assistance are onsite. Phoenix offers 27 accommodations with espresso makers and safes. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Phoenix
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Phoenix
- Fitness center
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Trash cans
General
- Seating area
- Hardwood or parquet floors
- Sofa
- Soundproof rooms
- Soundproofing
- Landmark view
- Telephone
- Mountain view
- Ski storage
- Storage available
Accessibility and suitability
- Entire unit located on ground floor
- Pets allowed on request. Charges may apply.
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Things to do
- Hiking
- Bicycle rental
- Fishing
- Board games/puzzles
- Golf
- Cycling
- Skiing
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Tour desk
- Key card access
- Express check-out
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Dining
- Special diet menus (on request)
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee machine
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Shuttle service (additional charge)
Outdoor
- Balcony
Workspace
- Desk
Fitness
- Fitness center
Spa
- Massage
Reviews of Phoenix
9.0
Wonderful
1056 verified ratings
Wonderful
730
Very good
201
Good
88
Okay
18
Fair
10
Mediocre
2
Poor
7
Summary of reviews
Guests say
Guests appreciated the cleanliness and comfort of the hotel, with many praising the friendly staff and good breakfast options. However, several reviews highlighted issues with the service, particularly regarding staff attitudes and communication. The location received mixed feedback, with some guests disappointed by obstructed views and the distance from the train station.AI-Generated from customer reviews
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Score by provider
9 out of 10
324 reviews
9.9 out of 10
2 reviews
7 out of 10
1 review
Location
Untere Wiestistrasse 11, 3920 Zermatt, Valais
What's nearby
- Zermatt Railway Station0.4 km
- Zermatt-Matterhorn Ski Resort0.4 km
- Matterhorn Museum0.8 km
- Sunnegga Ski Resort1.5 km
- Gornerschlucht2 km
- Bosentrift4.3 km
- Unter Gabelhorn4.3 km
- Riffelsee4.6 km
- Riffelhorn4.8 km
- Gornergrat5.1 km
- KOSMA5.1 km
- Schwarzsee5.2 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Phoenix
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Phoenix
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See most recommended stays in ZermattGood to know
Value for money | 8.6 |
|---|---|
Distance to city center | 0.5 km |