A truly wonderful and well thought out hotel. Lots of little touches- a backpack to be borrowed, a welcome card, a stocked and included minibar, and an excellent breakfast. It seems the Julen family are amazinf hotelliers. Thanks for a great stay!
4 stars
Wellness Hotel Alpenhof
Photos of Wellness Hotel Alpenhof
Overview
Within 20 minutes' walk from Zermatt Railway Station, Wellness Hotel Alpenhof provides guests with an ideal base when visiting Zermatt. The various amenities this award-winning hotel has to offer include free Wi-Fi, an indoor pool and ski in/out facilities.
Guests of Wellness Hotel Alpenhof can indulge themselves with a range of relaxation facilities at Wellness Alpenhof, which features a sauna, a Turkish steam bath and a Jacuzzi. The front desk operates 24/7 and the friendly staff can recommend sights to visit and provide other tourist information. Ski passes, outdoor tennis courts and a ski school are also available to guests.
All the charming rooms at the hotel feature a spa bath, a mini bar and a private bathroom. They each have heating, a telephone and a radio.
Wellness Hotel Alpenhof has an on-site restaurant, convenient for guests preferring to eat in. Each evening, guests are invited to enjoy a drink in the cosy lounge bar. A variety of cafés and restaurants can also be found in the surrounding area.
The hotel is within walking distance of Gornergrat. Additionally, a range of tourist destinations are in easy reach.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Wellness Hotel Alpenhof
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Shuttle service (free)
- Wi-Fi available in all areas
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
General
- Window
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Lockers
- Mountain view
- Ski storage
- Storage available
- Fireplace
- Seating area
- Sofa
- Telephone
Accessibility and suitability
- Entire unit located on ground floor
- Hypoallergenic
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Elevator
- Accessible by elevator
- Allergy-free room
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Wine glasses
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- Currency exchange on-site
- Hammam (Turkish bath)
- Room service
- Ski pass vendor
- Key card access
- 24hr front desk
- Safety deposit box
- Bottle of water
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Steam room
- Spa and wellness center
- Massage
- Sauna
Things to do
- Ski school
- Bicycle rental
- Golf
- Cycling
- Skiing
- Beauty salon
- Hiking
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Parking and transportation
- Parking
- Shuttle service (free)
- Airport shuttle
Outdoor
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Workspace
- Desk
Reviews of Wellness Hotel Alpenhof
9.1
Wonderful
1424 verified ratings
Wonderful
1040
Very good
221
Good
100
Okay
22
Fair
22
Mediocre
12
Poor
7
Summary of reviews
Guests say
Guests enjoyed the great atmosphere and amenities offered by the hotel, including wellness facilities and dining options. However, some guests expressed dissatisfaction with the service quality and perceived value for money, particularly regarding room assignments and pricing of drinks. Overall, the hotel provides a pleasant experience but has areas for improvement.AI-Generated from customer reviews
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Score by provider
9.1 out of 10
29 reviews
8.8 out of 10
1 review
All reviews
Location
Matterstrasse 43, 3920 Zermatt, Valais
What's nearby
- Zermatt-Matterhorn Ski Resort292 m
- Zermatt Railway Station308 m
- Matterhorn Museum0.6 km
- Sunnegga Ski Resort1.6 km
- Gornerschlucht1.9 km
- Unter Gabelhorn4.2 km
- Bosentrift4.5 km
- Riffelsee4.5 km
- Riffelhorn4.7 km
- Schwarzsee5 km
- Gornergrat5.1 km
- KOSMA5.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Wellness Hotel Alpenhof
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.4 |
|---|---|
Distance to city center | 0.3 km |