The staff are exceptionally friendly, helpful, discreet, and cheerful. The decoration, ambiance, and layout is extremely pleasing. The spa is exceptional, one of the best in Switzerland.
4 stars
Backstage Boutique Spa Hotel
Photos of Backstage Boutique Spa Hotel
Overview
Winter getaway with 2 restaurants Backstage Boutique Hotel guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an outdoor pool and a full-service spa. Backstage Boutique Hotel offers 34 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. 48-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Backstage Boutique Spa Hotel
- Outdoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Kitchen
- Electric kettle
- Kitchenware
- Kitchen
- Dishwasher
- Oven
- Stovetop
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
General
- Family rooms
- Hardwood or parquet floors
- Lockers
- Mountain view
- Ski storage
- Storage available
- Fireplace
- Seating area
- Slippers
- Sofa
- Telephone
Services and conveniences
- Wake-up service
- Concierge service
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Ski equipment rental (on site)
- Ski pass vendor
- Tour desk
- Key card access
- Private check-in/check-out
- Safety deposit box
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness center
- Massage
- Sauna
Accessibility and suitability
- Hypoallergenic
- No smoking
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Elevator
- Accessible by elevator
- Upper floors accessible by stairs
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
Things to do
- Ski school
- Bicycle rental
- Cycling
- Skiing
- Evening entertainment
- Night club
- Hiking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Blu-ray player
- CD player
- TV
- DVD player
Bedroom
- Feather pillow
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Dining
- Restaurant
- Bar/Lounge
- Minibar
- Dining table
Outdoor
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Laundry service
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Airport shuttle (surcharge)
Workspace
- Desk
Fitness
- Tennis
Reviews of Backstage Boutique Spa Hotel
8.9
Very good
2151 verified ratings
Wonderful
1491
Very good
323
Good
189
Okay
56
Fair
46
Mediocre
19
Poor
27
Summary of reviews
Guests say
Guests generally loved the hotel's location and praised the friendly service. Many enjoyed the unique design and amenities, particularly the spa. However, there were significant complaints regarding cleanliness and maintenance issues, which detracted from the overall experience for some guests.AI-Generated from customer reviews
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Score by provider
8.9 out of 10
645 reviews
9.6 out of 10
27 reviews
9.7 out of 10
3 reviews
All reviews
Pros (+) The room we stayed in was amazing. The design and style is so unique, yet super comfortable. The staff are very friendly and extremely helpful. I had a massage that I wish had gone on for another hour.
Pros (+) the spa
Cons (-) confirmation of services
Location
Hofmattstrasse 4, 3920 Zermatt, Valais
What's nearby
- Matterhorn Museum268 m
- Zermatt-Matterhorn Ski Resort288 m
- Zermatt Railway Station351 m
- Gornerschlucht1.6 km
- Sunnegga Ski Resort1.8 km
- Unter Gabelhorn3.9 km
- Riffelsee4.4 km
- Riffelhorn4.6 km
- Schwarzsee4.7 km
- Bosentrift4.8 km
- Gornergrat5.1 km
- KOSMA5.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Backstage Boutique Spa Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in ZermattGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 0.1 km |