Pros (+) Hotel got nice view and cleaness
Cons (-) Customer service e are very slow and need to be more fast and understand what customer need I will give only 2 stars for the service. Defineltly more training for a 5 stars rating.
5 stars
Muong Thanh Luxury Vientiane Hotel
Photos of Muong Thanh Luxury Vientiane Hotel
Overview
Luxury hotel with 2 restaurants and free breakfast This hotel features 2 restaurants, an outdoor pool, and a fitness center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Muong Thanh Luxury Vientiane offers 300 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Muong Thanh Luxury Vientiane Hotel
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Free parking
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pajamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Conditioner
General
- Family rooms
- Interconnected room(s) available
- Lockers
- Storage available
- River view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- Entire unit wheelchair accessible
- Non-feather pillow
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Disabled Access
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Kitchen
- Electric kettle
- Kitchen
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
Bedroom
- Extra-long beds (> 2 meters)
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Things to do
- Eco tourism
- Game room
- Evening entertainment
- Karaoke
- Table tennis
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
- Valet parking
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Complimentary breakfast
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness center
- Tennis
Health and safety
- Daily housekeeping
Reviews of Muong Thanh Luxury Vientiane Hotel
8.5
Very good
611 verified ratings
Wonderful
337
Very good
104
Good
71
Okay
44
Fair
29
Mediocre
12
Poor
14
Summary of reviews
Guests say
Guests appreciated the spacious rooms and cleanliness of the hotel, along with its good location. However, there were consistent complaints regarding the slow and unhelpful service, which detracted from the overall experience. Some guests also noted issues with pricing and the need for better food options at breakfast.AI-Generated from customer reviews
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Score by provider
8.1 out of 10
1 review
7.1 out of 10
1 review
All reviews
Location
Bourichane Road, Phonsinouan, Vientiane
What's nearby
- Patuxai1.2 km
- Wat Si Muang1.3 km
- Talat Sao Shopping Mall1.4 km
- Wat Si Saket1.7 km
- Pha That Luang1.7 km
- Haw Phra Kaew1.7 km
- That Dam1.7 km
- Presidential Palace1.8 km
- Anouvong Stadium2.1 km
- Chao Anouvong Park2.1 km
- Lao National Museum2.2 km
- National University of Laos8.1 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Muong Thanh Luxury Vientiane Hotel
Low season | August |
|---|---|
High season | September |
Average price (weeknight) | ₱5,618 |
When to book a room at Muong Thanh Luxury Vientiane Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in VientianeGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 2.9 km |
Nearest Airport | Vientiane Wattay |
Distance to airport | 7.3 km |