Staff was friendly. Suite was clean and comfortable. Would definitely stay here again.
3 stars
Best Western Plus Vancouver Mall Dr. Hotel & Suites
9420 Northeast Vancouver Mall Drive, Vancouver, WA 98662-6172, United States
Vancouver, WA
See location+1 360 256 0707Photos of Best Western Plus Vancouver Mall Dr. Hotel & Suites
Overview
Best Western PLUS Vancouver Mall Hotel is situated in Vancouver and is close to local attractions, such as Westfield Vancouver. The various facilities this charming hotel offers include a sauna, an indoor pool and a Jacuzzi.
Best Western PLUS Vancouver Mall Hotel has been recently refurbished and provides an express check-in and check-out feature, an airport shuttle and a 24-hour reception. A gym is available to guests wanting to keep active while away.
Equipped to ensure an enjoyable stay, rooms at the hotel have a refrigerator, heating and a private bathroom. All are air conditioned and offer ironing facilities, a telephone and a radio.
For guests who enjoy exploring local restaurants and cafés, there is a good selection within walking distance. Heathman Hotel, Washington Park and Oregon Zoo are a brief car ride from the property.
Latest deals for Best Western Plus Vancouver Mall Dr. Hotel & Suites
Amenities at Best Western Plus Vancouver Mall Dr. Hotel & Suites
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
- Shuttle service (free)
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Accessible by elevator
- Allergy-free room
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Key access
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Additional bathroom
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Seating area
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Pants press
Pool and spa
- Hot tub
- Indoor pool
- Sauna
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Things to do
- Hiking
- Golf
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Best Western Plus Vancouver Mall Dr. Hotel & Suites
8.3
Very good
720 verified ratings
Wonderful
370
Very good
111
Good
87
Okay
40
Fair
42
Mediocre
22
Poor
48
Summary of reviews
Guests say
Guests appreciated the hotel's location and spacious rooms, but many expressed dissatisfaction with the cleanliness of the facilities and the service provided by staff. Issues like rude behavior from staff, unclean areas, and problems with room access were commonly mentioned.AI-Generated from customer reviews
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Score by provider
8.2 out of 10
531 reviews
8.4 out of 10
95 reviews
9.3 out of 10
6 reviews
9.5 out of 10
13 reviews
All reviews
Pros (+) The Sauna The Staff
Cons (-) Not Available
Pros (+) We found the staff very friendly and the room clean and well maintained. We were able to bring our Grandchildren over and let them play in the indoor pool. They loved it.
Cons (-) They did have an issue with a guest down the hall. The manager had to come up and ask them to leave. Not really a bad thing though as we saw they quickly took care of issues.
Pros (+) For a visit to Portland we chose this nearby hotel because we always like the idea of a suite and this seemed like a great fit. I had some hesitation later wondering if being in Vancouver was going to be a problem, but on the contrary found it a great location for our various jaunts around the area. This greatly improved my opinion of a Best Western (Plus) property. We received excellent service, ...
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Pros (+) Good Breakfast. Clean rooms. Helpful staff.
Pros (+) Comfortable cleanness breakfast
Pros (+) The night staff really went from and beyond to help us with my baby. Also the rooms were comfortable and breakfast was pretty good.
Pros (+) The hotel was very clean. Friendly staff and rooms were updated and very comfortable. Breakfast was a plus for us as a family. Breakfast had several items to choose from. Also walking distance to the mall and restaurants.
Cons (-) They definately need more staff at the breakfast lounge. The one lady had a hard time keeping the food items refilled. People were either waiting for one thing or the other.She was trying hard to keep up. I saw customers even offered to help clean the tables seeing she was running to and from the kitchen.
Pros (+) front desk staff, cookies, and breakfast. price good. also, took my dog!
Cons (-) n/a
Pros (+) The room itself was great. Clean, comfortable, and cozy and certain amenities are already in the room. I didn't have to phone down for an iron and iron board. (Lots of other places make you do that.) Every staff member we encountered was friendly. The pool and workout room were great bonuses. The best bonus was the breakfast. Every morning there was a full breakfast available that every member of ...
Cons (-) The ONLY thing was some guests were stompers and you could hear them stomp past. Not great but not a big deal. Its not like we ever heard our neighbors conversations. It may have been just these particular guests. I don't blame the hotel for this.
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Location
9420 Northeast Vancouver Mall Drive, Vancouver, WA 98662-6172
What's nearby
- Westfield Shopping Mall0.7 km
- John Stanger House5.8 km
- Leverich Park6.6 km
- Covington House7.1 km
- John P. and Mary Kiggins House7.3 km
- Marshall House7.3 km
- Fort Vancouver National Historic Site7.3 km
- Officers Row7.4 km
- Pearson Air Museum7.4 km
- The Grant House7.4 km
- O.O. Howard House7.7 km
- Clark County Historical Museum8 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Best Western Plus Vancouver Mall Dr. Hotel & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Nearby hotels and places to stay
Closest
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See most recommended stays in VancouverGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 7.1 km |
Nearest Airport | Portland |
Distance to airport | 7.9 km |