Overpriced for quality of service and facility- breakfast is wildly overpriced for just thawed out frozen pancakes, greasy hash browns and minimal selection of vegetarian options. Room was clean- howe...
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4 stars
DoubleTree by Hilton Toronto Downtown
Photos of DoubleTree by Hilton Toronto Downtown
Overview
DoubleTree by Hilton Toronto Downtown is set amongst Toronto's popular shops and boutiques, just a brief stroll from Toronto Coach Terminal. It is situated a short walk from Toronto City Hall, Yonge-Dundas Square and Toronto Eaton Centre.
Guests staying at DoubleTree by Hilton Toronto Downtown can enjoy taking a dip in the indoor pool, working out in the fitness centre or unwinding with a drink in the bar. Guests can enjoy the recreational facilities on offer, such as a Jacuzzi and a sauna.
The modern rooms at this 4-star hotel feature movies-on-demand, a CD player and a DVD player. Hot drinks can be made with complimentary coffee and tea supplies.
During their stay at DoubleTree Toronto Downtown, guests can dine at Luckee, which serves Chinese and international specialties. Guests are able to keep up with their favourite sports on the big screen in the hotel's sports bar. Guests are also able to try one of the many bars and restaurants in the area.
DoubleTree Toronto Downtown is within walking distance of Queen Street West, Toronto-Dominion Centre and Chinatown. Additionally, a range of tourist destinations are in easy reach.
Latest deals for DoubleTree by Hilton Toronto Downtown
Superior room
King room
Deluxe room
Double room
Queen room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at DoubleTree by Hilton Toronto Downtown
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Designated smoking area
Dining
- Minibar
- Packed lunches
- Snack bar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
General
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Soundproof rooms
- Telephone
- Storage available
Kitchen
- Microwave
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Pool and spa
- Massage
- Heated pool
- Hot tub
- Indoor pool
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Swimming pool toys
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bathroom
- Shower
- Hairdryer
- Bathrobe
Things to do
- Beach access
- Bicycle rental
- Golf
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Parking
Health and safety
- Safe
Fitness
- Fitness center
Reviews of DoubleTree by Hilton Toronto Downtown
8.3
Very good
4143 verified ratings
Wonderful
1685
Very good
874
Good
741
Okay
299
Fair
248
Mediocre
109
Poor
187
Summary of reviews
Guests say
Guests generally appreciated the hotel's location, citing it as perfect for accessing downtown Toronto and various amenities. Cleanliness of the rooms and the friendliness of some staff members were also positively noted. However, several guests expressed dissatisfaction with the service, highlighting rude staff and poor management, particularly regarding issues like room booking errors and a lack of responsiveness during emergencies.AI-Generated from customer reviews
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Score by provider
8.3 out of 10
5 reviews
8.3 out of 10
12 reviews
All reviews
Pros (+) The room appeared clean.
Cons (-) DoubleTree gave us a room with a queen bed when we paid for a room with a king bed. The room was quite small. Only one elevator seemed to be working with caused people to line up to get on from the lo...
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Pros (+) The staff was very friendly
Cons (-) Found hairs in our bed and some bugs place looks a little worn
Pros (+) The room was clean, corner room with lots of light. Easy check in and out.
Cons (-) Extremely loud old fashioned air conditioner, going off and on. No ice machine on Hilton honors floor. Remote did not work, and had no wash clothes in room. Not a luxury hotel.
Cons (-) Worst hotel MANAGEMENT EVER! Was stuck in DoubleTree Hilton's downtown Toronto elevator for over an HOUR and management did NOTHING!! Only reason I got out was because I called the fire department and...
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Pros (+) The location is great.
Cons (-) I had a problem with my reservation and was checked out a day earlier than expected on a group business trip. I was offered no help with my luggage.
Pros (+) It was walking distance to where I needed to be! Fantastic room, bed, clean, great desk for work. Loved it! Will be back! Close to eating places. Didn't get to use the pool or fitness centre but great...
Cons (-) Nothing
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Pros (+) The staff went beyond to meet my needs. Always cordial and friendly.
Pros (+) Friendly staff, great location
Cons (-) We didn't get the size of bed that we had prebooked, the hotel was sold out after I had already prepaid.
Pros (+) When we arrived (early) the staff were happy to stow our luggage for us, the staff remembered us, ensured that our luggage was safe and organised for a car to take us to the airport the following even...
Cons (-) Nobody told us about the hotel facilities, our son would have loved some pool time before our flight home.
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Location
108 Chestnut Street, Toronto, ON M5G 1R3
What's nearby
- Toronto City Hall210 m
- Toronto Eaton Centre0.4 km
- Four Seasons Centre0.4 km
- Yonge-Dundas Square0.5 km
- Queen Street West0.7 km
- Toronto-Dominion Centre0.9 km
- Hockey Hall of Fame1.1 km
- University of Toronto1.2 km
- Metro Toronto Convention Centre1.3 km
- CN Tower1.3 km
- Scotiabank Arena1.4 km
- Rogers Centre1.5 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Toronto Downtown
Low season | April |
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High season | April |
When to book a room at DoubleTree by Hilton Toronto Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at DoubleTree by Hilton Toronto Downtown
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Value for money | 7.8 |
|---|---|
Distance to city center | 0.4 km |
Nearest Airport | Toronto Island |
Distance to airport | 2.9 km |