4 stars
Mercure Serpong Alam Sutera
Jl Alam Sutera Boulevard Kav23, Tangerang City 15325, Indonesia
Tangerang City, Indonesia
See location+62 212 966 8668Photos of Mercure Serpong Alam Sutera
Overview
Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure travellers.
Amenities at Mercure Serpong Alam Sutera
- Adults only
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Designated smoking area
- Disabled Access
- Roll-in shower
- Adults only
- Elevator
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
General
- Garden view
- Interconnected room(s) available
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
- Toothbrush
Pool and spa
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Rooftop pool
- Massage
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Drying rack for clothing
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Outdoor
- Garden
- Terrace/Patio
- Grill
Family friendly
- Cribs available
- Child pool
- Kids meals
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle rental
- Cycling
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Mercure Serpong Alam Sutera
8.3
Very good
828 verified ratings
Wonderful
360
Very good
217
Good
146
Okay
51
Fair
31
Mediocre
9
Poor
14
Summary of reviews
Guests say
Guests appreciated the strategic location and friendly service of the hotel, making it a convenient choice for travelers. However, many reviews highlighted concerns regarding cleanliness, particularly in the bathrooms and breakfast quality, suggesting that improvements are needed in these areas.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
7.7 out of 10
303 reviews
8.9 out of 10
168 reviews
10 out of 10
1 review
Location
Jl Alam Sutera Boulevard Kav23, Tangerang City 15325
What's nearby
- Omni Hospital127 m
- Gading Raya Golf Course1.8 km
- Summarecon Mall Serpong2.6 km
- Siloam Hospital6.3 km
- Soewarna Business Park13.5 km
- Cengkareng Golf Club13.9 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Mercure Serpong Alam Sutera
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Mercure Serpong Alam Sutera
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Tangerang CityGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 8.0 km |
Nearest Airport | Jakarta Soekarno-Hatta Intl |
Distance to airport | 13.2 km |