The Alana Surabaya

4 stars
Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231, Indonesia
Surabaya, Indonesia
8.3
Very good
based on 571 reviews
571 reviews
Mon 12/22
-
Tue 12/23
1 room, 2 guests
Deals from
₱1,841
/Cheapest rate per night
Room type
Provider
Nightly total
Premier room
₱1,841
Superior room
₱2,146
Deluxe room
₱2,375
10 more The Alana Surabaya deals
10 more The Alana Surabaya deals
Photos of The Alana Surabaya
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property. The Alana is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Centre while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property. Each air-conditioned room is fitted with a wooden or carpet flooring, free minibar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower. The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free. The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phoenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.
8.3
Very good rating
Based on 571 verified guest reviews

Latest deals for The Alana Surabaya

Mon 12/22
Tue 12/23
Premier room
bed type unknown
₱1,841
nightly with fees
bed type unknown
₱2,041
nightly with fees
bed type unknown
₱2,092
nightly with fees
Deluxe room
bed type unknown
₱2,375
nightly with fees
bed type unknown
₱2,940
nightly with fees
Superior room
bed type unknown
₱2,146
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Alana Surabaya

  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Valet parking
  • Free parking
  • Business center
  • Wi-Fi available in all areas

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Bottle of water
  • Private check-in/check-out
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Air-conditioned
  • Trash cans

General

  • Seating area
  • Hardwood or parquet floors
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Shower
  • Shower cap
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Private bathroom

Dining

  • Electric kettle
  • Minibar
  • Restaurant
  • Bar/Lounge
  • Refrigerator
  • Dining area
  • Dining table

Pool and spa

  • Massage
  • Pool bar
  • Indoor pool
  • Sauna

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Valet parking
  • Private parking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Accessibility and suitability

  • Non-smoking rooms available
  • Elevator

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • 24-hour security
  • Safe

Bedroom

  • Clothes rack

Family friendly

  • Kids' club

Fitness

  • Fitness center

Reviews of The Alana Surabaya

8.3
Very good
571 verified ratings
Wonderful
247
Very good
144
Good
125
Okay
27
Fair
15
Mediocre
6
Poor
7

Summary of reviews

Guests say
Guests appreciated the hotel's great location and excellent service, especially from the staff. However, cleanliness was a recurring issue, with complaints about pests and bathroom cleanliness. The breakfast options were also positively noted, contributing to a generally favorable experience despite some concerns.
AI-Generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Cleanliness3.5 out of 10
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Location

Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231

What's nearby

  • Royal Plaza Surabaya1.1 km
  • Surabaya Zoo2.5 km
  • Surabaya Town Square2.6 km
  • Museum Mpu Tantular2.8 km
  • Bukit Darmo5.8 km
  • Monumen Kapal Selam6.3 km
  • Surabaya Plaza Shopping Mall6.3 km
  • Tunjungan Plaza6.3 km
  • World Trade Centre6.4 km
  • BG Junction7 km
  • Taman Hiburan Rakyat7 km
  • Supermal Surabaya Convention Center7.1 km

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at The Alana Surabaya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Alana Surabaya

  • Where is The Alana Surabaya located?

    The Alana Surabaya is located at Jl. Ketintang Baru I No. 10 - 12 in Gayungan, 8 km from the center of Surabaya. Royal Plaza Surabaya is the closest landmark to The Alana Surabaya.

  • When is check-in time and check-out time at The Alana Surabaya?

    Check-in time is 2:00 PM and check-out time is 12:00 PM at The Alana Surabaya.

  • Does The Alana Surabaya offer free Wi-Fi?

    Yes, The Alana Surabaya offers free Wi-Fi.

  • Does The Alana Surabaya offer free parking?

    Yes, The Alana Surabaya offers free parking.

  • How far is The Alana Surabaya from the airport?

    The Alana Surabaya is 9 km from Surabaya Juanda. The Alana Surabaya is 67.6 km from Malang.

  • Does The Alana Surabaya have a pool?

    Yes, The Alana Surabaya has a pool onsite.

  • How does KAYAK find such great The Alana Surabaya hotel deals?

    KAYAK scours the web for all room deals available at The Alana Surabaya in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Alana Surabaya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Alana Surabaya.

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5-star hotel
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Most recommended

See most recommended stays in Surabaya
4-star hotel
17% cheaper
Bess Mansion Hotel Surabaya
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3-star hotel
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Primebiz Hotel Surabaya
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3-star hotel
60% cheaper
Grand Kebonsari
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3-star hotel
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Hersya Front One Inn Surabaya
8.8 Excellent (213 reviews)0.26 kmRoom service, Free Wi-Fi, Cable or satellite TV₱709+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.5
8.0 km
Surabaya Juanda
9.0 km

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