Pros (+) Location, comfort and staff
Cons (-) Menu was 'fair' - health club a bit unkept
5 stars
Kempinski Hotel Shenzhen
Photos of Kempinski Hotel Shenzhen
Overview
Luxury hotel with free parking connected to a shopping center in Shenzhen This smoke-free hotel features an indoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and coffee/tea in a common area. Kempinski Hotel Shenzhen China offers 383 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to lanais. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Latest deals for Kempinski Hotel Shenzhen
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Kempinski Hotel Shenzhen
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Valet parking
- Free parking
- Business center
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
General
- Family rooms
- Seating area
- Slippers
- Telephone
- Storage available
Pool and spa
- Massage
- Heated pool
- Indoor pool
- Sauna
Parking and transportation
- Airport shuttle
- Free parking
- Valet parking
- Private parking
Accessibility and suitability
- Non-smoking rooms available
- Disabled Access
- Elevator
- Designated smoking area
Bathroom
- Bathtub
- Hairdryer
- Bathrobe
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Fitness
- Fitness center
Reviews of Kempinski Hotel Shenzhen
8.4
Very good
447 verified ratings
Wonderful
187
Very good
88
Good
84
Okay
36
Fair
26
Mediocre
13
Poor
13
Summary of reviews
Guests say
Guests appreciated the hotel's great location and exceptional service, particularly highlighting the helpfulness of the staff. However, there were several complaints regarding cleanliness, particularly in the bathrooms and room dustiness. Overall, the hotel is seen as comfortable and convenient, but improvements in cleanliness are needed.AI-Generated from customer reviews
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Score by provider
8.3 out of 10
2 reviews
9.5 out of 10
1 review
All reviews
Location
Hai De San Dao Hou Hai Bin Rd, Shenzhen 518000
What's nearby
- Shenzhen University1.9 km
- Shenzhen Bay Control Point2.3 km
- Window of the World4.2 km
- Overseas Chinese Town4.4 km
- China Folk Culture Village4.8 km
- Shekou Industrial Zone5.1 km
- Happy Valley5.3 km
- Port of Shenzhen5.8 km
- Shenzhen Cultural Center12.4 km
- Huanggang Port14.3 km
- SEG Plaza15.4 km
- Shenzhen Stadium16.7 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Kempinski Hotel Shenzhen
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Kempinski Hotel Shenzhen
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See most recommended stays in ShenzhenGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 12.2 km |
Nearest Airport | Shenzhen |
Distance to airport | 17.7 km |