Lots of problems, no mgr on duty, or response to contacts.Poorly maintained rooms. Staff unresponsive. Breakfast ok although need more help to do omelets.
3 stars
Hyatt House Scottsdale Old Town
4245 North Drinkwater Boulevard, Scottsdale, AZ 85251, United States
Scottsdale, AZ
See location+1 480 946 7700Photos of Hyatt House Scottsdale Old Town
Overview
Hyatt House Scottsdale/Old Town provides a comfortable setting when in Scottsdale. It also features an outdoor heated pool, a sauna and a Jacuzzi.
Amenities at the hotel include luggage storage, a tour desk and a 24-hour reception with express check-in/check-out. Facilities include complimentary wireless internet access and a 24-hour business centre.
The hotel's rooms are spacious and provide a kitchenette and a private bathroom. They feature a flat-screen TV, a refrigerator and a coffee maker.
Those staying at Hyatt House Scottsdale/Old Town can dine on dinner at the in-house bar, conveniently situated for those who want to stay nearby for a meal and a drink. A selection of eating options are also available in the surrounding area.
Local sites close to Hyatt House Scottsdale/Old Town include the Scottsdale Museum of Contemporary Art and Scottsdale Fashion Square. Old Town Scottsdale is within a 10-minute walk and Phoenix Sky Harbor International Airport is 20 minutes' drive away.
Latest deals for Hyatt House Scottsdale Old Town
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hyatt House Scottsdale Old Town
- Outdoor pool
- Fitness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Kitchen
- Dishwasher
- Oven
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
- DVD player
Bathroom
- Shared bathroom
- Shower
- Hairdryer
- Toilet
- Private bathroom
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Hypoallergenic
- No smoking
Pool and spa
- Hot tub
- Outdoor pool
- Sauna
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Dining
- Dining room
- Snack bar
- Bar/Lounge
Outdoor
- Grill
- Garden
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Bicycle rental
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Free parking
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Hyatt House Scottsdale Old Town
8.3
Very good
1157 verified ratings
Wonderful
615
Very good
191
Good
146
Okay
65
Fair
57
Mediocre
31
Poor
53
Summary of reviews
Guests say
Guests appreciated the great location and breakfast options, but many expressed concerns about cleanliness and outdated rooms. The service was also noted as inconsistent, with some guests feeling unsafe and others mentioning unhelpful staff. Overall, the hotel offers a good deal for the price, but improvements are needed in maintenance and service.AI-Generated from customer reviews
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Score by provider
8.4 out of 10
878 reviews
7.7 out of 10
84 reviews
9.4 out of 10
6 reviews
5.9 out of 10
2 reviews
All reviews
The tv did not work and despite calling at 7 to report this and getting a guarantee that someone would fix it, no one came. We called again at 10 pm as a last ditch effort and was told that the maintenance person responsible just got off lunch and would be right there. I was awake until 1 am. No one arrived. The previous trash was not taken out. There were a number of areas that were clearly not c...
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Location
4245 North Drinkwater Boulevard, Scottsdale, AZ 85251
What's nearby
- Old Town Scottsdale0.5 km
- Scottsdale Museum of Contemporary Art0.6 km
- Scottsdale Stadium0.9 km
- Scottsdale Fashion Square1 km
- Scottsdale Civic Center1.2 km
- Skysong the ASU Scottsdale Innovation Center3.7 km
- McCormick-Stillman Railroad Park4.6 km
- McCormick Ranch Golf Club5.7 km
- Talking Stick Resort6.9 km
- Gainey Ranch Golf Club7.9 km
- Mountain View Park10.1 km
- Taliesin West14 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hyatt House Scottsdale Old Town
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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See most recommended stays in ScottsdaleGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 0.5 km |
Nearest Airport | Phoenix Sky Harbor Intl |
Distance to airport | 9.9 km |