Pros (+) the swimming pools, the location, the beach
Cons (-) food is not good and very expensive, cleanliness in some areas, not many activities for kids
3 stars
Zuana Beach Resort
Photos of Zuana Beach Resort
Overview
Located in Bello Horizonte, Zuana Beach Resort provides 5-star accommodation, as well as a Jacuzzi, outdoor tennis courts and an outdoor pool. It also offers a Turkish steam bath, a sauna and water slides.
The hotel has 330 rooms and has been recently refurbished. Younger members of the family will always be entertained as there is an in-house games room and a kids club.
The comfortable rooms at Zuana Beach Resort offer a refrigerator and a mini bar. They are also fitted with a hair dryer, a microwave and an oven.
The hotel features restaurant and bar where guests can relax at the end of the day.
Just a short drive from Playa Blanca and Simon Bolivar International Airport, Zuana Beach Resort provides an airport shuttle service. Activities including water activities and scuba diving are on offer nearby.
Latest deals for Zuana Beach Resort
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Zuana Beach Resort
- Outdoor pool
- Beachfront
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- 24hr front desk
Pool and spa
- Spa and wellness center
- Massage
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Plunge pool
- Steam room
- Water slide
Basics
- Free Wi-Fi
- Internet
- Towels
- Fan
- Fire extinguisher
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
Things to do
- Gift shop
- Game room
- Scuba diving
- Diving
- Evening entertainment
- Bowling
- Table tennis
- Water park
- Pool table
Kitchen
- Oven
- Microwave
- Kitchenware
- Refrigerator
- Dining area
- Kitchen
- Kitchenette
General
- Beachfront
- Family rooms
- Seating area
- Solarium
- Telephone
- Tile/marble floor
- Storage available
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Dining table
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids' club
- Playground
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Accessibility and suitability
- Disabled Access
- Elevator
- No smoking
- Designated smoking area
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Workspace
- Fax/photocopying
Reviews of Zuana Beach Resort
8.9
Very good
1616 verified ratings
Wonderful
950
Very good
230
Good
211
Okay
72
Fair
77
Mediocre
32
Poor
44
Summary of reviews
Guests say
Guests appreciated the beautiful facilities and great location of the hotel, especially the pool and beach. However, many reviews highlighted significant issues with the service, including slow response times and unhelpful staff. Cleanliness was mentioned as a neutral point, with some areas needing attention. Overall, while the hotel has potential, the service quality needs improvement to match the expectations of a 5-star experience.AI-Generated from customer reviews
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Score by provider
8.9 out of 10
9 reviews
All reviews
Pros (+) Comida, ubicación y playa
Pros (+) The room was OK and overall clean.
Cons (-) Terrible terrible terrible service! I stayed for 4 nights and no day or night was good! Always something happening. First we got to the hotel, and they didn't want to let us in through the gate to get checked in because we didn't have a room#..hey! Hello? How am I going to give you a room# if I haven't checked in? Then we got to the restaurant and they say we couldn't sit inside because they were ...
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Location
Carrera 2a No.6-80, Santa Marta 12345
What's nearby
- El Rodadero Aquatic Park6.4 km
- Mundo Marino6.7 km
- El Rodadero6.7 km
- Rodadero Sea Aquarium and Museum8.4 km
- Playa Blanca8.7 km
- Institución Educativa Distrital Normal Superior San Pedro Alejandrino10.9 km
- Marina Santa Marta11.1 km
- Parque de Los Novios11.2 km
- Carlos El Pibe Valderrama Statue11.3 km
- Estadio Eduardo Santos11.4 km
- Santa Marta Cathedral11.4 km
- Santa Marta Historic Center11.4 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 1138
When to book a room at Zuana Beach Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Zuana Beach Resort
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Closest
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See most recommended stays in Santa MartaGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 11.0 km |
Nearest Airport | Santa Marta Simon Bolivar |
Distance to airport | 2.5 km |