Pros (+) Gorgeous property. Staff needs training.
Cons (-) Promised a king room. Not delivered. Service was slow.
4 stars
Hotel El Ganzo
Blvd Tiburon, 23403 San José del Cabo, Baja California Sur, Mexico
San José del Cabo, Mexico
See location+52 624 104 9000Photos of Hotel El Ganzo
Overview
Located in La Playa, this hotel provides elegant rooms with complimentary Wi-Fi. It also features a rooftop terrace, a Jacuzzi and an outdoor pool.
Hotel El Ganzo - Adults Only provides a 24/7 reception, as well as a sauna and a beauty centre. For added convenience, it offers valet parking, an express check-in and check-out feature and a sun deck.
Hotel El Ganzo - Adults Only provides rooms equipped with a mini bar and a hair dryer.
Those staying at the hotel can enjoy a unique dining experience at the in-house restaurant, conveniently based for those who want to stay nearby when looking for a bite to eat.
Los Cabos International Airport is just a 25-minute drive from Hotel El Ganzo - Adults Only, and a shuttle service is available for ease of travel. Puerto Los Cabos Golf Club, Costa Azul Beach and Mayan Palace Golf Los Cabos are easily reached by car.
Latest deals for Hotel El Ganzo
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hotel El Ganzo
- Private beach
- Adults only
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Things to do
- Bicycle rental
- Fishing
- Board games/puzzles
- Golf
- Canoeing
- Scuba diving
- Diving
- Snorkeling
- Evening entertainment
- Beauty salon
- Horse riding
- Water sport facilities (on site)
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Conditioner
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Accessibility and suitability
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled Access
- Adults only
- Elevator
- Accessible by elevator
- Allergy-free room
General
- Interconnected room(s) available
- Pool view
- Storage available
- Sea view
- Slippers
- Soundproof rooms
- Telephone
- Tile/marble floor
Pool and spa
- Hot tub
- Outdoor pool
- Pool towels
- Spa and wellness center
- Massage
- Sauna
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Hotel El Ganzo
9.2
Wonderful
577 verified ratings
Wonderful
391
Very good
63
Good
53
Okay
21
Fair
21
Mediocre
8
Poor
20
Summary of reviews
Guests say
Overall, guests had a mixed experience at the hotel. While they appreciated the clean and beautiful environment, along with a friendly atmosphere, the service received was frequently criticized, with many guests feeling that the staff lacked proper training and customer service skills. Additionally, concerns about value for money were raised, particularly regarding food prices and restrictions on bringing outside items to guests' rooms. Although the location was generally praised for its beauty and proximity to various attractions, some guests noted that being somewhat isolated from downtown was a downside.AI-Generated from customer reviews
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Score by provider
9.2 out of 10
313 reviews
9.1 out of 10
8 reviews
8.5 out of 10
5 reviews
7.8 out of 10
5 reviews
All reviews
Pros (+) We loved the whole experience. Staff were very welcoming, room was wonderful, very clean, proximity to the marina was so fun to watch the boats coming in and out. The private beach was very nice.
Cons (-) I only wish we were closer to downtown.
Pros (+) Awesome pools on the fourth deck.
Cons (-) Food was average at best one star.
Pros (+) We loved the entire stay. Room was awesome, bed cozy, food excellent, staff incredible, location amazing and beautiful! Can't wait to go back!! Beach was beautiful! I am going through withdrawals and I just left 7 hours ago.
Cons (-) Nothing!! Not one thing!
Pros (+) Beautiful, nice and quiet hotel. Away from everything. Private beach was beautiful, calm and relaxing. Food at the restaurant was delicious. Each room was stocked daily with complementary beer and water. If any assistance is needed in the hotel.. Ask for Alex.... He is awesome.
Cons (-) Only 2 guest allowed per room, far away from everything. If young, I would recommend staying in San Lucas. Supervisor was very rude and does not have customer service skills. Wouldn't not stay again due to too many hotel restrictions. Also, you cannot bring any alcohol, outside food or drinks to your room. They want everything to be purchased through the hotel.
Location
Blvd Tiburon, 23403 San José del Cabo, Baja California Sur
What's nearby
- Dolphin Discovery San Jose del Cabo0.5 km
- Wirikuta Garden0.8 km
- San Jose Estuary1.4 km
- Sante Fe Art2.1 km
- Mijares Square2.4 km
- Mission of San Jose2.5 km
- San Jose del Cabo Art District2.5 km
- Ida Victoria Gallery2.6 km
- Puerto Los Cabos Golf Club2.7 km
- Mayan Palace Los Cabos Golf Club3.3 km
- Playa Hotelera3.4 km
- Plaza Mega Comercial Mexicana3.9 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel El Ganzo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel El Ganzo
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in San José del CaboGood to know
Value for money | 8.7 |
|---|---|
Distance to city center | 2.7 km |
Nearest Airport | San José del Cabo Los Cabos |
Distance to airport | 11.4 km |