Very dirt and very outdated. Crazy expensive and not up to the Hilton or Doubletree standard. Avoid if possible.
4 stars
DoubleTree by Hilton San Jose
Photos of DoubleTree by Hilton San Jose
Overview
Located in San Jose, DoubleTree by Hilton San Jose is an easy drive from San Jose Flea Market and California's Great America. It also features an outdoor pool, a Jacuzzi and a coffee bar.
DoubleTree by Hilton San Jose offers a 24/7 reception, plus an express check-in and check-out feature and valet parking. For added convenience, it features a concierge, an airport shuttle and laundry facilities. The hotel also offers a well-equipped fitness centre.
Equipped to ensure an enjoyable stay, rooms provide wireless internet access, a refrigerator and a telephone. They are also fitted with a microwave and a hair dryer.
Guests of Doubletree Hotel San Jose (California) can enjoy a drink at 2050 Lobby Lounge and Bar, before savouring a meal at Spencer’s for Steak and Chops. Eateries at the hotel include Starbucks and Sushi and Sake Bar. Other dining options are also on-site.
DoubleTree San Jose is a convenient base to explore San Jose State University and HP Pavilion at San Jose, as well as everything the local area has to offer. There are also a range of popular restaurants and bars serving local and international cuisine close by.
Latest deals for DoubleTree by Hilton San Jose
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at DoubleTree by Hilton San Jose
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free airport shuttle
Dining
- Packed lunches
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic
- No smoking
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Smoke alarms
- Heating
- Air-conditioned
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
General
- Family rooms
- Seating area
- Soundproof rooms
- Telephone
- Storage available
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
Bathroom
- Hairdryer
- Bathrobe
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Karaoke
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
- Kid-friendly buffet
Outdoor
- Balcony
Fitness
- Fitness center
Reviews of DoubleTree by Hilton San Jose
6.2
Okay
1209 verified ratings
Wonderful
327
Very good
152
Good
175
Okay
107
Fair
132
Mediocre
81
Poor
235
Summary of reviews
Guests say
Guests appreciated the clean rooms and good location, but many expressed dissatisfaction with the service, high parking fees, and outdated facilities. Issues like lack of hot water and ineffective staff responses were also highlighted.AI-Generated from customer reviews
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6.4 out of 10
713 reviews
5.9 out of 10
260 reviews
6.3 out of 10
17 reviews
8.4 out of 10
1 review
7.7 out of 10
14 reviews
All reviews
The rate for parking is really too much for guests of the hotel - I don't think there should be an extra rate for parking a car. Hotel rooms are large so that is great, but carpets are getting old and the rooms are not completely pristine clean, more like mostly clean (shower curtain was not super cleaned)...
The hotel staff were friendly and helpful. However, the room was very dirty. It was clear that the bathroom door had not been cleaned around the handle. The tops of the door trim and mirrors were covered with dust, and under the bed it looked like it had never been vacuumed -- layers of dust. If a person is allergic to dust, I'd recommend to not stay here.
Pros (+) Bedding was very comfortable and the property is beautiful.
Cons (-) The airport shuttles only hold 9 passengers and when we needed the 4:30 a.m. ride and there were 24 people standing there and only one shuttle, we decided that Lyft was our only option. Otherwise the shuttle is prompt and appreciated. The pillows are extremely soft and a firmer option would have been nice, but we made due.
Pros (+) The bed and the pillows were so comfortable. Room was big.
Cons (-) N/A
Pros (+) The hotel is very conveniently located near the airport and was clean, with an older vibe. Our maid service was good. An event I wanted to attend was being held at the hotel and the facilities were great for hosting it. The business area adjacent to the lobby was very helpful with three computers. It was easy to research places of interest, purchase tickets for area attractions and print them out ...
Cons (-) We wanted cold water bottles for our daily excursions and our room didn't have a refrigerator. We've not stayed in a DoubleTree hotel without a fridge in our room before this, so we never thought to ask when we booked. There was no microwave, either. A coffee pot was the only room amenity. We were told that only floors 9 and 10 had refrigerators and microwaves but we could add both to our room for...
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Pros (+) It had fresh cookies amen to that.
Cons (-) Floors in hotel looked old and gross
Pros (+) Great bar with food
Cons (-) AC unit did not have working auto for fan
Pros (+) room size
Cons (-) old decor poor food choices old shower old amenities unclean pool
Cons (-) They overbooked rooms. We booked and paid for our room weeks in advance. When we arrived late at night with our three children, they told us they didn't have a room for us and sent us to another hotel. It was pretty awful.
Location
2050 Gateway Place, San Jose, CA 95110
What's nearby
- Santa Clara County Federal Credit Union1.2 km
- Santa Clara University2.9 km
- San Jose Flea Market4 km
- San Jose Municipal Rose Garden4.5 km
- SAP Center at San Jose4.6 km
- Cathedral Basilica of St Joseph5.1 km
- San Jose Museum of Art5.1 km
- San Jose Repertory Theater5.3 km
- Great Mall5.4 km
- San Jose State University5.5 km
- San Jose McEnery Convention Center5.5 km
- Santana Row6.2 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at DoubleTree by Hilton San Jose
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in San JoseGood to know
Value for money | 6.5 |
|---|---|
Distance to city center | 5.0 km |
Nearest Airport | San Jose |
Distance to airport | 1.2 km |