Pros (+) Price was very reasonable for downtown
Cons (-) Smell from the bathroom was strong
3 stars
Arena Hotel
Provider
Provider for Arena Hotel
Provider for Arena Hotel
Provider for Arena Hotel
Photos of Arena Hotel
Overview
Just 10 minutes' walk from Diridon Station, Arena Hotel San Jose has a convenient setting, making it an ideal base while in San Jose. Guests can also make use of complimentary Wi-Fi access during their stay.
There are a range of facilities on offer to those staying at the hotel, such as a concierge, laundry facilities and a 24-hour reception. It also offers luggage storage, a safe and a dry cleaning service.
Arena Hotel San Jose provides 89 air conditioned rooms filled with all the essentials to ensure an enjoyable stay. Guests can relax in the comfortable sitting area.
For guests who enjoy discovering local restaurants and cafés, there is a wide variety right on the doorstep. HP Pavilion at San Jose is also within a 10-minute walk.
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Amenities at Arena Hotel
- Free Wi-Fi
- Parking
- Laundry service
- Laundry facilities
- Hairdryer
- 24hr front desk
- Safe
- Disabled Access
- Microwave
- Refrigerator
Accessibility and suitability
- Disabled Access
- Elevator
Laundry
- Laundry facilities
- Laundry service
Dining
- Microwave
- Refrigerator
Basics
- Free Wi-Fi
- Air-conditioned
Parking and transportation
- Parking
Bathroom
- Hairdryer
General
- Storage available
Health and safety
- Safe
Services and conveniences
- 24hr front desk
Reviews of Arena Hotel
7.3
Good
1286 verified ratings
Wonderful
440
Very good
205
Good
234
Okay
104
Fair
92
Mediocre
57
Poor
154
Summary of reviews
Guests say
Guests appreciated the great location and value for price, with spacious rooms and some positive remarks about the jacuzzi baths. However, there were significant concerns regarding cleanliness, rude staff, and the quality of breakfast. Many guests noted issues with the bathrooms and a general lack of amenities.AI-Generated from customer reviews
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Score by provider
7.4 out of 10
30 reviews
8.1 out of 10
17 reviews
All reviews
Pros (+) Guys at the front desk are all super nice.
Cons (-) Lady at the front desk could try smiling.
Pros (+) This is the best place to stay if you don't want to drive when attending an event at the SAP Center, which is less than a 10-minute walk. I also like that the place is very clean, the hotel and our room. My friend was in town to attend a concert with me and we were both very happy with the accommodations, especially since we just wanted a clean, safe place to stay and this was the place. The compl...
Cons (-) The hotel is a bit dated but my main concern is cleanliness and safety.
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Pros (+) Close proximity to SAP center for events. New carpet and furnishings. Had a refrigerator, microwave and coffee pot in the room.
Cons (-) Air conditioner did not work, it was blowing hot air. Bathroom was dingy looking but superficially clean. Their recent remodel did not include the bathroom.
Pros (+) Walk to the SAP Center. Free parking. Free breakfast. Nice rooms!
Pros (+) Lighting in the room was poor, the shower temperature would constantly fluctuate between scolding hot and just barely warm. The hallways still smelled of fresh paint and carpet was a bit tattered. Location isn't bad and the staff and breakfast was great.
Pros (+) Nice staff
Cons (-) Being woke up at 3am due to excessive loud noise outside the hotel window
Pros (+) The hotel is dated and could use a remodel, but it was reasonably priced. The room was clean, large but old. There was a jacuzzi tub in the bathroom which we didn't use. The switches and timer where outside the bathroom which dated the place. Still the room was good for what we needed it for. We had a good stay there.
Pros (+) The room was beautifully remodeled with high ceilings and lots of space. Continental breakfast was filling and fresh.
Cons (-) My first impression of the hotel was not great, however, the staff was friendly and the rooms were very clean. The rooms above us were a little noisy.
Pros (+) Location was convenient
Cons (-) The staff was unfriendly, I did not feel welcome. The lighting in the room was terrible, air conditioning difficult to adjust, and carpet was dirty
Location
817 The Alameda, San Jose, CA 95126
What's nearby
- SAP Center at San Jose0.4 km
- Cathedral Basilica of St Joseph1.4 km
- San Jose Museum of Art1.4 km
- San Jose McEnery Convention Center1.5 km
- San Jose Repertory Theater1.7 km
- San Jose Municipal Rose Garden1.9 km
- San Jose State University2.2 km
- Santa Clara University3.4 km
- Santa Clara County Federal Credit Union3.7 km
- Santana Row3.9 km
- Winchester Mystery House4.1 km
- San Jose Flea Market5 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Arena Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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See cheapest stays in San JoseMost recommended
See most recommended stays in San JoseGood to know
Value for money | 7.3 |
|---|---|
Distance to city center | 1.8 km |
Nearest Airport | San Jose |
Distance to airport | 3.9 km |