Did not have a clean my entire stay Monday-Thursday after I requested it multiple times.
3 stars
Four Points by Sheraton San Diego
Photos of Four Points by Sheraton San Diego
Overview
Featuring an outdoor pool, Four Points by Sheraton San Diego is located in San Diego and provides comfortable accommodation. It also features a 24-hour business centre, an express check-in and check-out feature and a 24-hour reception.
Four Points by Sheraton San Diego has been recently refurbished and offers a BBQ/picnic area, an airport shuttle and a car rental desk. In fine weather, an outdoor terrace provides a nice spot to relax.
Rooms at Four Points Hotel San Diego feature microwaves, refrigerators and hair dryers.
Four Points San Diego has an on-site restaurant, perfect for guests wishing to dine in. Each evening, guests can relax in the comfortable lounge bar.
For guests who enjoy exploring local dining options, there is a great selection right on the doorstep. San Diego Zoo, Old Town San Diego State Historic Park and SeaWorld San Diego are easily reached by car.
Latest deals for Four Points by Sheraton San Diego
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Four Points by Sheraton San Diego
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled Access
- Elevator
- Hypoallergenic pillow
- Adapted bath
- Allergy-free room
- No smoking
- Non-feather pillow
- Pets not allowed
- Designated smoking area
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
- Wardrobe or closet
General
- Sofa
- Telephone
- Carpeted
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Outdoor pool
Parking and transportation
- Parking
- Airport shuttle
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Board games/puzzles
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Four Points by Sheraton San Diego
7.5
Good
488 verified ratings
Wonderful
156
Very good
82
Good
74
Okay
46
Fair
41
Mediocre
33
Poor
56
Summary of reviews
Guests say
Guests appreciated the hotel's location, citing its proximity to various food options and attractions. However, many reviews highlighted significant issues with the service, including poor staff performance and lack of attention to detail. Cleanliness was also a concern, with guests reporting unsatisfactory room conditions. The $15 parking fee was frequently criticized, along with the overall value for money, as visitors felt the hotel was overpriced given the quality of amenities and services. The noise level added to the dissatisfaction, with complaints about loud echoes and disturbances within the hotel.AI-Generated from customer reviews
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Score by provider
7.8 out of 10
30 reviews
6 out of 10
16 reviews
All reviews
Upon check in we were given a room that had not been cleaned with sheets piled up on the bed. We were moved to another room. The sheets were very ruff and did not cover the bed. We purchased new blankets at Costco to make the bed more comfortable. Normally we do not get to use the hot tub because we are working. We did attempt to hit the hot tub that was scheduled to be open 10am to 10 pm. We rush...
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Pros (+) They allowed me to check in early.
Cons (-) Literally a cold shower on day 2. No hot water. Toilet needed to be flushed multiple times. Had to ask for a new roll of toilet paper since there was only about an 1/8th of a roll available at check in. $15 charge for overnight parking and yet there is broken bottles, trash all over, kids smoking weed, listening to loud music and playing football. Crazy lady living out of her van and of course sig...
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Pros (+) Great location in the center of town, but you'll need a car to get to restaurants, etc.
Cons (-) I travel all the time for business. This hotel wins the worst hotel for 2018. The wifi went out constantly. No hot water in the rooms. Power went on and off. Service was poor and the breakfast buffet ($17 for old eggs and crappy potatoes) was absolutely horrible. The bacon was like a salt lick. Horrible place.
Pros (+) Friendly staff,comfortable room,spacious facilities.
Cons (-) A little further from the airport than we thought. Hotel shuttle from airport not available so $60 taxi bill so negatively impacted value. Hotel shuttle to airport in the morning was perfect. Location seemed remote from restaurants and shopping.
Pros (+) Large spacious bed room and bathroom. Front desk staff helpful. Free shuttle but if trying to get to the airport, be aware that shuttle may drop others off at various locations enroute to the airport. Great hamburger on the bar menu!!
Cons (-) Shuttle making so many stops. Physical layout of building rather bizarre and like a labyrinth. Further away from airport than I anticipated. Approx. 30 min without traffic.
Pros (+) Friendly staff
Cons (-) Terrible gym with poor equipment. Exterior door to wing B did not close let alone lock
Pros (+) $65 on Kayak. Entry way was pretty cool. This place is big and expansive. A little investment in facilities and grounds could really shape it up. It looks like they remodeled it but didn't go far enough.
Cons (-) Walk up price was around $130 Lots of repairs needed - I could hear the clunky doors from my room every time someone came in or out, ceiling leaking in the rain, little plumbing problems/rusty stuff. Something gross was stuck to the shower wall when I checked in, and housekeeping missed it the second day too.
Pros (+) The rooms were okay.
Cons (-) Housekeeping was out of control, I was walked in on FOUR different times, all while my DND sign was on the door, they didn't knock before unlocking the door; called for towels after 2 hours had to go get my own; witnessed housekeeping leave occupied rooms open/unlocked for long periods of time. My staff member had another guest receive a key to the room they were checked into.
Pros (+) Great location
Cons (-) Service took longer than expected
Location
8110 Aero Drive, San Diego, CA 92123
What's nearby
- University of San Diego5.6 km
- Old Town San Diego State Historic Park7.6 km
- San Diego State University8.1 km
- Marine Corps Air Station Miramar8.4 km
- San Diego Zoo8.7 km
- SeaWorld San Diego8.7 km
- Marine Corps Recruit Depot8.9 km
- San Diego Air and Space Museum9.2 km
- Naval Training Center San Diego10.2 km
- Mission Beach10.5 km
- Qualcomm10.5 km
- Gaslamp Quarter11 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Four Points by Sheraton San Diego
Price per night. Prices are not fixed and may vary with time.
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See most recommended stays in San DiegoGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 10.5 km |
Nearest Airport | San Diego |
Distance to airport | 9.7 km |