Pros (+) staff was amazing
Cons (-) room needed major updgrades. the bedding was dirty. the bathtub was peeling. needs to have an over all renovation.
2 stars
Extended Stay America Suites - San Diego - Sorrento Mesa
9880 Pacific Heights Boulevard, San Diego, CA 92121, United States
San Diego, CA
See location+1 858 623 0100Photos of Extended Stay America Suites - San Diego - Sorrento Mesa
Overview
San Diego hotel in Sorrento Valley with free breakfast and a 24-hour front desk Along with coffee/tea in a common area, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a front-desk safe are onsite. Housekeeping is available on request. Extended Stay America San Diego - Sorrento Mesa offers 135 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
Latest deals for Extended Stay America Suites - San Diego - Sorrento Mesa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Extended Stay America Suites - San Diego - Sorrento Mesa
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Parking
Kitchen
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Heating
- Air-conditioned
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
General
- Family rooms
- Sofa
- Telephone
- Carpeted
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- No smoking
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Laundry
- Laundry facilities
- Iron and ironing board
Services and conveniences
- Wake-up service
- 24hr front desk
Parking and transportation
- Parking
Outdoor
- Grill
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Reviews of Extended Stay America Suites - San Diego - Sorrento Mesa
6.6
Okay
569 verified ratings
Wonderful
139
Very good
69
Good
89
Okay
60
Fair
60
Mediocre
38
Poor
114
Summary of reviews
Guests say
Guests generally appreciated the location and the courteous service from the staff. However, many reviews highlighted significant cleanliness issues, with reports of unclean rooms and inadequate maintenance. The lack of breakfast and other advertised amenities also contributed to dissatisfaction among guests.AI-Generated from customer reviews
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Score by provider
6.6 out of 10
7 reviews
6.9 out of 10
5 reviews
All reviews
Pros (+) It was well located for my need. Parking way well lit. Check in and out was smooth. Night manager lent an adapter so I could charge my phone in the room.
Cons (-) Room smelled like cigarettes, although this is a non smoking facility. I imagine this was originally (yes it's old) a smoking allowed hotel and a new coat of paint will not get rid of that smell. Additionally, the carpet had some major stains, there was not even one cup or glass in the room (it's billed as an extended stay) and I'm hoping that I'm wrong but the bed may not have had clean sheets be...
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Pros (+) We reserved a non-smoking room. It reeked of smoke. Extended Stay had put us in a non-smoking room, but apparently someone smoked anyway. The staff kindly moved us to a different room.
Cons (-) I traveled with a friend and we reserved two rooms. One of the rooms was handicapped accessible and both were to be non smoking. The accessible room had a terrible odor of smoke and my friend asked to be moved to another room. They found a lower level room for her, but it was not accessible. My friend managed, but we were disappointed that the room was not as we reserved it.
Pros (+) I was disappointed to see that I had inadvertently reserved a smoking room. Gladys went to an extra effort to get me moved into a non-smoking room. We were there for 5 nights and being in a non-smoking room made a huge difference in the quality of our stay.
Location
9880 Pacific Heights Boulevard, San Diego, CA 92121
What's nearby
- Qualcomm0.8 km
- University of California, San Diego4.7 km
- La Jolla Playhouse5.8 km
- Marine Corps Air Station Miramar6.7 km
- La Jolla Shores7.8 km
- University of San Diego14.1 km
- Mission Beach15.1 km
- SeaWorld San Diego15.2 km
- Old Town San Diego State Historic Park16 km
- San Diego State University17.4 km
- Marine Corps Recruit Depot17.6 km
- Naval Training Center San Diego18.3 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Extended Stay America Suites - San Diego - Sorrento Mesa
Price per night. Prices are not fixed and may vary with time.
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Value for money | 6.8 |
|---|---|
Distance to city center | 20.6 km |
Nearest Airport | San Diego |
Distance to airport | 18.5 km |