The attention to customer service at this hotel was very much welcome and appreciated. I thoroughly enjoyed the gym and the pool and definitely encourage others to use the amenities while staying here.
4 stars
Sheraton Grand Sacramento Hotel
Photos of Sheraton Grand Sacramento Hotel
Overview
Featuring an outdoor pool and a bowling alley, Sheraton Grand Sacramento is located in Sacramento and is a brief walk from Cathedral of Blessed Sacrament and Senator Hotel. It is situated a short stroll from the California State Capitol Museum and California State Capitol.
The hotel features a 24/7 reception, plus an express check-in and check-out feature and valet parking. For added convenience, it offers a 24-hour business centre, a car rental desk and a concierge. The hotel also features a well-equipped fitness centre.
Sheraton Grand Sacramento offers 503 rooms, all of which are equipped with a hair dryer.
Sheraton Grand Sacramento has its own on-site restaurant, convenient for guests wishing to eat in. In the evening, guests are welcome to enjoy a drink in the comfortable lounge bar. A wide variety of cafés and restaurants are also found close by.
Local attractions near the hotel include The California Museum and Westfield Downtown Plaza. Additionally, many tourist destinations are in easy reach.
Latest deals for Sheraton Grand Sacramento Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Sheraton Grand Sacramento Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
Basics
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
- Lowered sink
- Toilet with grab rails
General
- Window
- Executive lounge access
- Family rooms
- Seating area
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
- Storage available
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- EV charging station
- Parking
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
- Smartphone dock
Things to do
- Hiking
- Bicycle rental
- Cycling
- Bowling
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Wardrobe or closet
Workspace
- Laptop safe
- Desk
Pool
- Heated pool
- Outdoor pool
Outdoor
- Garden
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Sheraton Grand Sacramento Hotel
7.6
Good
548 verified ratings
Wonderful
206
Very good
102
Good
68
Okay
42
Fair
52
Mediocre
25
Poor
53
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting the nice rooms and views. However, many expressed dissatisfaction with the parking situation, citing it as expensive and cumbersome, and noted issues with service, particularly regarding wifi and amenities. Some guests also reported problems with maintenance and responsiveness from staff.AI-Generated from customer reviews
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Score by provider
7.9 out of 10
356 reviews
6.7 out of 10
84 reviews
8.8 out of 10
1 review
8.6 out of 10
15 reviews
All reviews
Pros (+) The cleanliness of the room and that you can get more points for not having your room cleaned.
Cons (-) We were placed in the room right next to the elevator so we didn't get the best nights sleep. Kept hearing everyone talk, cell phones ringing and such.
Pros (+) The room was very clean and up to date. I like that there was both a bar and restaurant in the hotel. The location was very good.
Cons (-) As others have noted, the parking is problematic. The self-parking lot is across the street, and isn't a very good value. We had issues leaving with our room key card, but the response over the intercom was prompt and effective.
Pros (+) The location is perfect for the location for my meeting.
Pros (+) The customer service was very good and all the employees, with one exception, were extremely friendly and helpful. The bed was very comfortable and there was a little sitting area with a big window and city view.
Cons (-) The pool was very small and stayed shaded almost all day. Even at noon only half of the pool had sun on it. In terms of the room there was no fan in the bathroom to help ventilation.
Pros (+) Location
Cons (-) Not new, worn, dated
Pros (+) That’s a is close to everything downtown
Cons (-) I hated paying $32 per night for valet parking
Pros (+) Restaurant services available
Cons (-) Limited menu at restaurant and room service. Very pricey.
Pros (+) Everything!
Cons (-) Nothing!
Pros (+) I like everything
Cons (-) We stayed at floor 25 , and you can hear the noise of the elevator all night long.....
Location
1230 J Street, Sacramento, CA 95814
What's nearby
- Cathedral of Blessed Sacrament155 m
- The Citizen Hotel, Autograph Collection329 m
- California State Capitol401 m
- California State Capitol Museum0.4 km
- Governor's Mansion State Historic Park0.5 km
- California State Library0.7 km
- The California Museum0.7 km
- Bank of the West Tower1 km
- California State Railroad Museum1.4 km
- Discovery Museum Gold Rush History Center1.4 km
- Old Sacramento State Historic Park1.4 km
- Crocker Art Museum1.4 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Sheraton Grand Sacramento Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Sheraton Grand Sacramento Hotel
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See most recommended stays in SacramentoGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 0.4 km |
Nearest Airport | Sacramento Intl |
Distance to airport | 15.6 km |