The room we were assigned smelt mouldy and had an incessant vibration in the bathroom that made it impossible to sleep. The staff kindly moved us to a much nicer room but that they were still using the first, inadequate one is a worrying sign.
4 stars
Sudima Hotel Lake Rotorua
Photos of Sudima Hotel Lake Rotorua
Overview
Situated just a few steps from Polynesian Spa, this award-winning hotel offers both a bar and a restaurant. It also provides a mineral bath, an indoor pool and a Jacuzzi.
There are a range of facilities on offer to guests of Sudima Hotel Lake Rotorua, such as body treatments, 24-hour room service and a beauty centre. For a fast and effortless check-in and departure experience, guests can take advantage of the express check-in/check-out facility.
The traditional rooms at this 4-star hotel feature a flat-screen TV, movies-on-demand and a CD player. Private bathrooms include a spa bath, ideal for indulging in a relaxing soak.
Sudima Hotel is ideally located for sightseeing in Rotorua, with the Rotorua Museum, Government Gardens and Rotorua Arts Village just moments away on foot. Lake Rotorua and Whakarewarewa are a 10-minute drive away.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Sudima Hotel Lake Rotorua
- Indoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Cable or satellite TV
- Free toiletries
Services and conveniences
- Conference rooms
- Business center
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Indoor play area
Accessibility and suitability
- Disabled Access
- Elevator
- No smoking
- Designated smoking area
Things to do
- Gift shop
- Golf
- Cycling
- Pool table
Pool and spa
- Spa
- Hot tub
- Indoor pool
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
General
- Family rooms
- Storage available
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Outdoor
- Garden
Reviews of Sudima Hotel Lake Rotorua
7.4
Good
2511 verified ratings
Wonderful
816
Very good
489
Good
534
Okay
246
Fair
216
Mediocre
106
Poor
104
Summary of reviews
Guests say
Guests appreciated the hotel's great location near attractions like the Polynesian spa and the lake. However, many reviews highlighted significant issues with cleanliness and service, with several guests expressing dissatisfaction with the state of the rooms and the responsiveness of the staff. Overall, while the location is a strong point, the hotel falls short in maintaining cleanliness and providing adequate service.AI-Generated from customer reviews
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Score by provider
7.4 out of 10
1 review
All reviews
Location
1000 Eruera Street, Rotorua 3201
What's nearby
- Polynesian Spa226 m
- Rotorua Arts Village282 m
- Tamaki Maori Village333 m
- Rotorua Museum0.5 km
- Government Gardens0.5 km
- Rotorua Health and Spa0.6 km
- Sulphur Point0.6 km
- Rotorua Hospital1.4 km
- Pohutu Geyser2.6 km
- Whakarewarewa2.7 km
- Te Puia New Zealand Maori Arts and Crafts Institute2.8 km
- Smallbone Park2.8 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Sudima Hotel Lake Rotorua
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Sudima Hotel Lake Rotorua
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See most recommended stays in RotoruaGood to know
Value for money | 7.3 |
|---|---|
Distance to city center | 1.0 km |
Nearest Airport | Rotorua |
Distance to airport | 6.3 km |