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El Sueño Hotel & Spa
4 stars

El Sueño Hotel & Spa

9 Oriente No. 12 Centro Histórico, 72500 Puebla City, Puebla, Mexico
Puebla City, Mexico
See location+52 222 232 6489
From
₱4,922
Cheapest

rate per night

8.3
Very good
based on 943 reviews
943 reviews
Room type
Provider
Nightly total
Double room
₱4,922
King room
₱5,270
Standard room
₱6,239
10 more El Sueño Hotel & Spa deals
10 more El Sueño Hotel & Spa deals

Photos of El Sueño Hotel & Spa

Overview

Rating
Adults-only hotel with 2 restaurants and a full-service spa Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. El Sueño Hotel & Spa offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and irons/ironing boards can be requested. Recreational amenities at the hotel include an indoor pool. Children under 12 years old are not allowed in the swimming pool without adult supervision.
Rating
8.3
Very good
Based on 943 verified guest reviews

Latest deals for El Sueño Hotel & Spa

Sat 5/3
Sun 5/4
Double room
2 double beds
₱4,922
2 double beds
₱4,929
2 double beds
₱6,549
Standard room
1 king bed
₱6,239
1 king bed
₱7,349
2 double beds
₱8,551
King room
bed type unknown
₱5,270
bed type unknown
₱7,440
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at El Sueño Hotel & Spa

  • Adults only
  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking

Basics

  • Free Wi-Fi
  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Air-conditioned

Bathroom

  • Shower
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Pool and spa

  • Spa and wellness center
  • Massage
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Bottle of water
  • 24hr front desk

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Pants press

General

  • Seating area
  • Inner courtyard view
  • Sofa
  • Telephone
  • Storage available

Parking and transportation

  • Airport shuttle
  • Free parking
  • Valet parking
  • Private parking

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Coffee machine

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Adults only
  • No smoking

Bedroom

  • Alarm clock
  • Wardrobe or closet

Workspace

  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Outdoor

  • Terrace/Patio

Family friendly

  • Complimentary breakfast

Reviews of El Sueño Hotel & Spa

8.3
Very good
943 verified ratings
Wonderful
596
Very good
130
Good
93
Okay
41
Fair
34
Mediocre
21
Poor
28

Summary of reviews

Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting its proximity to attractions and well-maintained facilities. However, there were complaints about the lack of windows in some rooms, uncomfortable beds, and issues with service, particularly at the front desk. Overall, while many enjoyed their stay, some felt the hotel did not meet expectations for the price paid.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Room Size8.5 out of 10
Value for Price3 out of 10
Bed Comfort3 out of 10
Service2.5 out of 10
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Score by provider

All reviews

8.8
Very good
Anonymous, Jan 2016
Pros (+) The staff and the location were both great. Just a couple of blocks from the Zocolo. The hotel itself was very clean and beautiful. The staff was very attentive and took care of our requests promptly. Breakfast was also great with varied options for all tastes.

Location

9 Oriente No. 12 Centro Histórico, 72500 Puebla City, Puebla

What's nearby

  • Amparo Museum88 m
  • Biblioteca Palafoxiana171 m
  • Catedral de Puebla244 m
  • Zócalo de Puebla344 m
  • Capilla del Rosario0.6 km
  • Templo de Santo Domingo0.7 km
  • Street of Candies0.7 km
  • Mercado el Parian0.7 km
  • Artist Quarter0.8 km
  • Museo de Arte Popular1.1 km
  • Downtown Puebla1.2 km
  • Museo Poblano de Arte Virreinal1.8 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at El Sueño Hotel & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at El Sueño Hotel & Spa

  • Where is El Sueño Hotel & Spa located?

    El Sueño Hotel & Spa is located at 9 Oriente No. 12 Centro Histórico, 0.4 km from the center of Puebla City. Amparo Museum is the closest landmark to El Sueño Hotel & Spa.

  • When is check-in time and check-out time at El Sueño Hotel & Spa?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at El Sueño Hotel & Spa.

  • Does El Sueño Hotel & Spa offer free Wi-Fi?

    Yes, El Sueño Hotel & Spa offers free Wi-Fi.

  • Does El Sueño Hotel & Spa offer free parking?

    Yes, El Sueño Hotel & Spa offers free parking.

  • How far is El Sueño Hotel & Spa from the airport?

    El Sueño Hotel & Spa is 22.5 km from Puebla City Huejotzingo. El Sueño Hotel & Spa is 101.8 km from Mexico City Benito Juarez.

  • Does El Sueño Hotel & Spa have a pool?

    Yes, El Sueño Hotel & Spa has a pool onsite.

  • How does KAYAK find such great El Sueño Hotel & Spa hotel deals?

    KAYAK scours the web for all room deals available at El Sueño Hotel & Spa in Puebla City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at El Sueño Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for El Sueño Hotel & Spa.

See more FAQs

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Most recommended

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3-star hotel
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3-star hotel
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Good to know

Value for money

8.1

Distance to city center

0.4 km

Nearest Airport

Puebla City Huejotzingo

Distance to airport

22.3 km

Everything you need to know for your stay in Puebla City

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