Cons (-) Workers in room service were not in when I called. The recording said to leave my name and room number, so they will call me back when they returned. I never got a call. I ended up calling them back.
3 stars
Embassy Suites by Hilton Phoenix Downtown North
Photos of Embassy Suites by Hilton Phoenix Downtown North
Overview
Embassy Suites by Hilton in Phoenix’s downtown provides a comfortable stay whether guests are traveling for business or pleasure. The property has a convenient location that is close to areas like the airport and the convention center. The hotel underwent a recent renovation, and it has 242 rooms. Languages spoken at the property include English, Spanish and French.
The rooms at the property have a range of quality amenities included. Guests will find air conditioning, televisions, coffee and services and refrigerators. Hypoallergenic bedding is available on request. The rooms have daily housekeeping, and more.
In the morning, guests can enjoy the cooked to order breakfast that is served between 7 am and 9 am. This hotel has express check-in and check-out, along with a 24-hour front desk. The hotel provides a business center, a gift shop, an on site convenience store, a fitness center, pool, and other recreational amenities.
Travelers who are staying at Embassy Suites by Hilton in Phoenix’s downtown north hotel will be close to the Heard Museum, Phoenix Theatre, St. Joseph’s Hospital and Medical Center, and several golf courses. In addition, it is only a short distance from the I-10 and other freeways, as well as a range of dining options.
Latest deals for Embassy Suites by Hilton Phoenix Downtown North
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Embassy Suites by Hilton Phoenix Downtown North
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Wi-Fi available in all areas
- TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Grocery deliveries
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Things to do
- Gift shop
- Hiking
- Board games/puzzles
- Golf
- Cycling
- Bingo
- Horse riding
- Pool table
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Kitchen
- Microwave
- Refrigerator
- Coffee machine
- Kitchenette
General
- Seating area
- Telephone
- Privacy curtain
- Storage available
Pool and spa
- Hot tub
- Indoor pool
- Sauna
Parking and transportation
- EV charging station
- Parking
- Airport shuttle
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Cribs available
- Kids meals
- Complimentary breakfast
Bathroom
- Hairdryer
- Bathrobe
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Embassy Suites by Hilton Phoenix Downtown North
8.8
Very good
403 verified ratings
Wonderful
260
Very good
60
Good
31
Okay
17
Fair
15
Mediocre
6
Poor
14
Summary of reviews
Guests say
Guests appreciated the excellent service and friendly staff, with many highlighting the enjoyable breakfast options. However, there were notable complaints about the hotel's location being misleading, parking difficulties, and some issues with room service and amenities.AI-Generated from customer reviews
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8.8 out of 10
297 reviews
9 out of 10
52 reviews
9.4 out of 10
4 reviews
9.7 out of 10
1 review
All reviews
Location
10 East Thomas Road, Phoenix, AZ 85012-3114
What's nearby
- Heard Museum0.9 km
- FQ Story Neighborhood Historic District2.5 km
- Westward Ho2.8 km
- Arizona Center3 km
- Heritage Square3.4 km
- Arizona Science Center3.6 km
- Phoenix Convention Center3.6 km
- Arizona Women's Hall of Fame3.8 km
- Chase Field3.9 km
- Arizona Mining & Mineral Museum3.9 km
- Union Station4.1 km
- Arizona State Capitol4.2 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Embassy Suites by Hilton Phoenix Downtown North
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Value for money | 8.5 |
|---|---|
Distance to city center | 3.5 km |
Nearest Airport | Phoenix Sky Harbor Intl |
Distance to airport | 8.5 km |