The temperature in the room was too warm and no one could come to adjust it.
3 stars
Embassy Suites by Hilton Palm Desert
Photos of Embassy Suites by Hilton Palm Desert
Overview
Boasting an outdoor pool, outdoor tennis courts and a Jacuzzi, Embassy Suites Palm Desert Resort is situated in Palm Desert and provides comfortable accommodation. It also features a 24-hour business centre, a 24-hour reception and an express check-in and check-out feature.
The resort has 198 rooms and has been recently refurbished. In sunny weather, an outdoor terrace provides an ideal spot to relax. The resort also offers a well-equipped fitness centre.
Equipped to ensure a comfortable stay, rooms provide tea and coffee making facilities and a refrigerator. They are also equipped with a microwave and a hair dryer.
Embassy Suites Palm Desert Resort's on-site restaurant, Sonoma Grille, is a popular spot to enjoy a meal.
Embassy Suites Palm Desert Resort provides a convenient place to explore the Juan Bautista de Anza National Historic Trail and Indian Wells Masters, as well as everything the local area has to offer. The Living Desert is a quick car trip away.
Latest deals for Embassy Suites by Hilton Palm Desert
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Embassy Suites by Hilton Palm Desert
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Free toiletries
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic pillow
- No smoking
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
Things to do
- Gift shop
- Hiking
- Golf
- Cycling
- Pool table
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Pool and spa
- Spa
- Hot tub
- Outdoor pool
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Private parking
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Fitness
- Fitness center
- Tennis
Bathroom
- Hairdryer
Reviews of Embassy Suites by Hilton Palm Desert
6.5
Okay
1092 verified ratings
Wonderful
297
Very good
135
Good
144
Okay
103
Fair
119
Mediocre
76
Poor
218
Summary of reviews
Guests say
Guests appreciated the great service and spacious rooms, but many expressed concerns about cleanliness, with issues like smoke smells and dated facilities. The breakfast experience was also criticized for being overcrowded and poorly managed during peak times.AI-Generated from customer reviews
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Score by provider
6.5 out of 10
636 reviews
6.5 out of 10
254 reviews
5.9 out of 10
8 reviews
6.8 out of 10
2 reviews
6.5 out of 10
12 reviews
All reviews
Was a nice renovated old building, very comfortable. The free breakfast and the evening cocktails are very nice touch, and Kenny behind the bar was wonderful! Unfortunately, our ceiling vent for the air conditioner was leaking all night even though I maintenance man came to drain the pan at about 1030. we put a trashcan under it and it was fine, and when we notified the staff, they were quite apol...
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Pros (+) Nithing
Cons (-) Hotel had afire the day before but no one ever called to notify us - drove 3 1/2 hrs into the desert just to find out we had no place to stay
Pros (+) It was nice and quiet. The pool renovations are done. The pool and hot tub both have handicap features too. Great value for my stay in Palm Desert!
Pros (+) The breakfasts were great’, I was able to stick to my low carb meal plan
Cons (-) My showerleaked water had chipped porcelain and mold in the grout, could use some sprucing up.
Cons (-) The pool was closed which was the only reason I picked this hotel. Apparently they stated this on their website, but it was not listed on Kayak or priceline. Once we got there, it was non refundable, and at 108 degrees it was a miserable trip with no pool. The movies and TVs didn't work well. Just overall not good. And I have never complained about a hotel before, but this was a uniquely bad exper...
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Pros (+) The grounds are nice. Breakfast was good
Cons (-) Room were smelly. Old furniture. No heat ( was cold). No TV in sitting area. Would not recommend or stay there again
Pros (+) Room size good Nice breakfast Nice facilities Beaitiful buildin
Cons (-) Some of staffs were not kind but some was
Pros (+) We arrived to a beautiful lobby and were quickly checked in to our room. The hotel had a complimentary happy hour at the time of arrival. Our two room suite was spacious, clean, and nicely decorated, and felt like a great deal for the price. Our room was quiet, and the complimentary breakfast in the morning had a great selection. We were only a few miles from shopping centers, and just feet from a...
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Pros (+) One of the worst hotel stays ever. No wonder TripAdvisor rates them 22 of 23 hotels in Palm Desert. I can't imagine there could be one worse. I paid an extra amount to reserve two beds -- for physical reasons since it was two males traveling and one of them has a broken elbow that can't be touched. But they had no two-bed rooms and basically said sure we overpaid but tough
Cons (-) I had to get my attorney involved with the Getaway in order to get a refund at the horrible place (which is undergoing a huge renovation) which I didn't see on their listing. The worst of the worst.
Location
74700 Highway 111, Palm Desert, CA 92260
What's nearby
- Arthur Newman Theatre1.6 km
- R E Welch Gallery1.7 km
- The Golf Center at Palm Desert1.8 km
- Desert Holocaust Memorial1.8 km
- Palm Desert Community Center & Gymnasium2 km
- Adagio Galleries2.2 km
- Christopher Morgan Galleries2.2 km
- Coda Gallery2.4 km
- McCallum Theatre2.6 km
- Living Desert Zoo and Gardens2.6 km
- Westfield Palm Desert Shopping Center3 km
- Palms to Pines Shopping Center3.1 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Embassy Suites by Hilton Palm Desert
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Palm DesertGood to know
Value for money | 6.9 |
|---|---|
Distance to city center | 1.3 km |
Nearest Airport | Palm Springs |
Distance to airport | 17.8 km |