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4 stars
NH Collection Palermo Palazzo Sitano
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Overview
NH Collection Palermo Palazzo Sitano is located in Via Vittorio Emanuele, in the center of Palermo. Thanks to its superb location, the hotel is walking distance from many of the city’s top attractions, including the Church of Santa Maria dell'Ammiraglio, the Chiesa del Gesù, the port of La Cala and the famous market of La Vucciria. The hotel itself is located within an antique Baroque palace. Although it has been redesigned with the 21st century traveler in mind, the hotel has retained several of the building’s original design features, including magnificent columns, colorful frescoes and iron-railed balconies. The hotel’s guest rooms are newly refurbished. They feature a wide selection of modern amenities, including flat-screen TVs and complimentary Wi-Fi. The hotel also offers a room type to suit every traveler, from families to couples on romantic retreats and even those looking for a spacious suite. Walking throughout the hotel, you will uncover a local restaurant that serves a delicious breakfast buffet, a cozy bar, a fitness center, a sauna and a steam room.
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Amenities at NH Collection Palermo Palazzo Sitano
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- 24hr front desk
Dining
- Electric kettle
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Slippers
- Soundproof rooms
- Storage available
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
Pool and spa
- Spa
- Sauna
- Steam room
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Media and entertainment
- Cable or satellite TV
- TV
Outdoor
- Balcony
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Complimentary breakfast
Reviews of NH Collection Palermo Palazzo Sitano
8.6
Very good
1872 verified ratings
Wonderful
804
Very good
427
Good
307
Okay
140
Fair
112
Mediocre
35
Poor
47
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location, making it easy to explore nearby attractions and restaurants. However, there were significant complaints about the service, with many guests feeling that staff were unhelpful or dismissive. Cleanliness also emerged as a concern, with several reviews mentioning issues with room maintenance and bathroom hygiene.AI-Generated from customer reviews
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Score by provider
8.6 out of 10
664 reviews
8.2 out of 10
7 reviews
8.6 out of 10
1 review
All reviews
Pros (+) It was a very nice property, some of the rooms are spectacular, breakfast was also very nice. I would consider going back as long as they have heat and hot water....
Cons (-) We should have been informed at check-in about that there was no hot water and no heat. We overheard a guest complaining at check-in and we where sold that it was resolved and everything would be OK within a few hours. To add insult to injury I was given a room that did not resemble anything that I booked although immediately after complaining I was shown another room that was what I did book. (An...
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Location
Via Vittorio Emanuele, 114, 90133 Palermo, Sicily
What's nearby
- Palazzo Abatellis330 m
- The Triumph of Death333 m
- Santa Maria della Gancia352 m
- The Martorana0.5 km
- Chiesa di San Cataldo0.5 km
- Piazza Pretoria0.5 km
- Quattro Canti0.5 km
- Palazzo Riso0.6 km
- Museo Archeologico Regionale Antonio Salinas0.6 km
- Chiesa del Gesu0.7 km
- Foro Italico0.8 km
- Teatro Massimo0.9 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 19082053A254771, IT082053A1Y68C2V5Q
When to book a room at NH Collection Palermo Palazzo Sitano
Price per night. Prices are not fixed and may vary with time.
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See most recommended stays in PalermoGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.0 | 0.6 km | Palermo Punta Raisi | 24.9 km |
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