Cons (-) Rooms need updating. Service was poor.
4 stars
Sheraton Orlando Lake Buena Vista Resort
12205 South Apopka Vineland Road, Orlando, FL 32836, United States
Orlando, FL
See location+1 407 239 0444Photos of Sheraton Orlando Lake Buena Vista Resort
Overview
Located in Lake Buena Vista, Sheraton Orlando Lake Buena Vista Resort provides 4-star accommodation and a free shuttle service, a Jacuzzi and an outdoor pool. It is situated a brief walk from Walt Disney World Resort.
Guests can enjoy a range of relaxing treatments and beauty therapy at the on-site spa and wellness centre, Top of the Palms. Guests can enjoy the recreational activities on offer, such as a bowling alley, a playground and water slides.
Rooms at the hotel are unique and feature a refrigerator, cable/satellite channels and a flat-screen TV. They are air conditioned and offer a private bathroom, a private terrace and a laptop safe.
Sheraton Orlando Lake Buena Vista Resort's in-house restaurant, 27 Palms, is a popular place to have a meal. In the evening, guests are welcome to enjoy a drink in the on-site bar. A choice of cafés and restaurants are also found in close proximity to the property.
The hotel is an ideal base to explore nearby Universal Studios Florida and SeaWorld Orlando. The staff at the tour desk are available to book tours and sightseeing trips in Orlando.
Latest deals for Sheraton Orlando Lake Buena Vista Resort
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Sheraton Orlando Lake Buena Vista Resort
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
Bathroom
- Hairdryer
- Private bathroom
- Shared bathroom
- Shared toilet
- Shower
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness center
- Massage
- Pool bar
- Water slide
General
- Family rooms
- Interconnected room(s) available
- Pool view
- Storage available
- Seating area
- Sofa
- Telephone
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Playground
Parking and transportation
- Parking
- Private parking
- Shuttle service (free)
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
- Smartphone dock
Things to do
- Gift shop
- Fishing
- Game room
- Golf
- Canoeing
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Sheraton Orlando Lake Buena Vista Resort
6.7
Okay
2723 verified ratings
Wonderful
911
Very good
353
Good
363
Okay
234
Fair
253
Mediocre
180
Poor
429
Summary of reviews
Guests say
Guests appreciated the hotel's great location, especially for visiting Disney World, and enjoyed the amenities like the pool and gym. However, many expressed dissatisfaction with cleanliness, hidden fees, and noise levels, questioning the hotel's 4-star rating.AI-Generated from customer reviews
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Score by provider
6.8 out of 10
1464 reviews
6.3 out of 10
317 reviews
8.3 out of 10
18 reviews
7.6 out of 10
19 reviews
All reviews
Pros (+) The only positive thing about the stay was checking out and leaving.
Cons (-) Everything could have been better.
Pros (+) Valet service was great
Pros (+) Beautiful location and nice staff.
Cons (-) They are very sneaky when it comes to charging twice for the room and the resort fees. I paid in advance and they charged me again at the counter plus resort fees and held that money until after I left. I was also charged daily. Imagine being on vacation and over $500 is unnecessarily being held in your account. She claimed it was an accident but I know it was on purpose. Thank God the money didn’...
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Cons (-) The elevators were extremely slow and self parking is a bit pricey
Pros (+) Close to disney
Cons (-) Need renovation. Place too old. Not a friendly staff
Pros (+) The pool area was great for the children
Pros (+) everything. service is great. the pool is awesome and the closeness to the park and other areas in orlando
Cons (-) n/a
Pros (+) i liked the service, the room, the amenities. never disappoints and we always come back. it's out to go place to stay.
Cons (-) nothing
Pros (+) Great location! Good for shopping and close to mayor parks.
Cons (-) Doesn't offer as much as other hotels in the area.
Location
12205 South Apopka Vineland Road, Orlando, FL 32836
What's nearby
- Disney's Typhoon Lagoon Water Park3.2 km
- Epcot4.5 km
- SeaWorld Orlando4.8 km
- Discovery Cove4.9 km
- International Drive5.9 km
- Disney's Hollywood Studios6.1 km
- Orange County Convention Center6.2 km
- Walt Disney World Resort6.3 km
- ESPN Wide World of Sports Complex7.1 km
- Disney's Blizzard Beach7.9 km
- Magic Kingdom Park8.2 km
- Disney's Animal Kingdom9 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Sheraton Orlando Lake Buena Vista Resort
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Value for money | 7.0 |
|---|---|
Distance to city center | 20.8 km |
Nearest Airport | Orlando |
Distance to airport | 19.9 km |