Everything was great but the room felt humid even with the AC cold. It stayed humid the whole time
3 stars
Best Western Orlando Gateway Hotel
7299 Universal Boulevard, Orlando, FL 32819-8353, United States
Orlando, FL
See location+1 407 351 5009Photos of Best Western Orlando Gateway Hotel
Overview
This modern hotel is conveniently positioned in International Drive and offers its guests a Jacuzzi, outdoor tennis courts and an outdoor heated pool. It is ideally located for those wanting to sightsee in the area.
There are a range of facilities available to guests of Best Western Orlando Gateway Hotel, such as an express check-in and check-out feature, a coffee bar and a sun deck. Reception operates 24/7 and the friendly staff can suggest sights to visit and provide other tourist information.
This hotel provides traditional rooms with an en suite bathroom, air conditioning and a TV. They each include heating, a refrigerator and a bathtub.
Guests of Best Western Orlando Gateway Hotel can relax with a drink at the in-house bar, or have dinner at Sharky & Jack’s Restaurant. Room service is also available during limited hours.
Best Western Orlando Gateway Hotel provides easy access to Walt Disney World Resort, Universal's Islands of Adventure and Universal Studios Florida. SeaWorld Orlando is only a short car trip away.
Latest deals for Best Western Orlando Gateway Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Best Western Orlando Gateway Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Shuttle service (free)
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Tour desk
- Key card access
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled Access
- Roll-in shower
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
- Private entrance
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Sofa
- Telephone
- Pool view
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Streaming service
- TV
Parking and transportation
- Shuttle service (free)
- EV charging station
- Free parking
- Private parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Golf
Outdoor
- Terrace/Patio
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Best Western Orlando Gateway Hotel
7.4
Good
7069 verified ratings
Wonderful
2930
Very good
1279
Good
1187
Okay
476
Fair
437
Mediocre
248
Poor
512
Summary of reviews
Guests say
Guests appreciated the hotel's location and value for money, but many expressed dissatisfaction with the service and cleanliness of the rooms. Issues included receiving the wrong room type, inadequate housekeeping, and noise from neighboring rooms. However, some guests had positive experiences with the staff and enjoyed the amenities offered.AI-Generated from customer reviews
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Score by provider
7.4 out of 10
1547 reviews
7.5 out of 10
3 reviews
8.1 out of 10
3 reviews
7.9 out of 10
29 reviews
All reviews
Humidity smell in the room and constant weed smell on the hallway
Pros (+) Pool and hot tub areas were nice. Convenience store open until midnight.
Cons (-) Upon getting in we were immediately accosted by time share resort salespeople who were very aggressive and wanted us to pay a down payment to listen to their spiel. The shuttle (not affiliated with the hotel) to universal studios is only by advance booking and the booking person wasn't available in the afternoon, so you have to wake up early to hope you can reserve seats. It also takes an hour, so...
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Pros (+) Facilities and location.
Cons (-) Door lock was broken, to enter room had to turn knob up and not down like a normal room. The room had a smell not sure the reason but it was not welcoming. Thanks
Pros (+) Room was huge. We had a suite. Pool, hot tub area fantastic. Nice bar, restaurant. Staff was unreal. Cannot say enough from the front desk on arrival to the cleaning and maintenance staff everybody was super friendly, helpful and always acknowledged us.
Cons (-) Room was a little dated but we were only really in it to sleep. Rest of hotel was very updated looking. Would not keep me from coming back. I would stay again in a heartbeat.
Pros (+) Location is good, female reception staff are friendly and has a smile.
Cons (-) Shower was that slow, it felt like it was a watering can that was blocked. Reported this but nothing can of it. Male reception staff are unfriendly and face that looked like it was slapped with a wet fish. No pillow just cushions for sleeping on, what's this all about:
Pros (+) Location is good as it is near Prime 1 oulets, restaurants like IHOP, KFC, Subway are also close by. The female reception staff are frienly and build a rapport with you, Parking is free and plenty of spaces. Laundry is a bonus
Cons (-) Were do I start, the male reception staff are cold unfriendly and do not smile. The decor is out dated in the corridors and the room, feels like they brought in six million somkers and let them somke away, not good. The pillows are not pillows in the room they are cushions why!! The AC unit is to load, barely get through the night with the noise. The biggest issue we had was the shower, it felt li...
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Pros (+) Room had a fridge n microwave which are always appreciated. Nice pool n nice staff.
Cons (-) The place had a off odor. Not terrible but not good. I bought some febreeze n nuked the room n hallway a couple times while there.
Pros (+) The toilet broke 3 times. Shouldn't have to worry about that when you pay almost $200 to stay there. Just wanted to relax.
Pros (+) Nice staff
Cons (-) Iffy restaurant
Location
7299 Universal Boulevard, Orlando, FL 32819-8353
What's nearby
- Universal's Islands of Adventure1.6 km
- Universal Orlando Resort1.7 km
- International Drive3.1 km
- Orange County Convention Center3.3 km
- Holy Land Experience5.1 km
- SeaWorld Orlando5.4 km
- Discovery Cove5.8 km
- The Florida Mall6.9 km
- Camping World Stadium10.8 km
- Disney's Typhoon Lagoon Water Park12 km
- Church Street Station12.2 km
- Magic Kingdom Park12.3 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Best Western Orlando Gateway Hotel
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Nearby hotels and places to stay
Closest
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See most recommended stays in OrlandoGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 12.2 km |
Nearest Airport | Orlando |
Distance to airport | 15.5 km |