Showed that it had free breakfast on the Marriott app, it did not. Otherwise, good location one street back from the noise.
3 stars
Courtyard by Marriott Norfolk Downtown
Photos of Courtyard by Marriott Norfolk Downtown
Overview
Located a short stroll from York Street Freemason Station, Courtyard by Marriott Norfolk Downtown offers guests a convenient base while visiting Norfolk. Some of the popular features provided at this charming 3-star hotel include an indoor pool and a Jacuzzi.
There are a range of amenities on offer to guests of Courtyard by Marriott Norfolk Downtown, such as an express check-in and check-out feature, valet parking and a 24-hour business centre. Reception operates around the clock and the friendly staff can recommend sights to visit and provide other tourist information.
Rooms at the hotel feature hair dryers and refrigerators.
Courtyard by Marriott Norfolk Downtown is within a short walk of 150 West Main Street, the USS Wisconsin and the Hampton Roads Naval Museum. Norfolk Scope Arena and Walter E Hoffman United States Courthouse are also located within a 20-minute walk away.
Latest deals for Courtyard by Marriott Norfolk Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Courtyard by Marriott Norfolk Downtown
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled Access
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Non-feather pillow
- Pets not allowed
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Parking and transportation
- Parking
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Pool and spa
- Hot tub
- Indoor pool
Outdoor
- Terrace/Patio
- Garden
Family friendly
- Babysitting or child care
- Cribs available
Workspace
- Desk
Things to do
- Gift shop
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Courtyard by Marriott Norfolk Downtown
7.5
Good
994 verified ratings
Wonderful
416
Very good
152
Good
131
Okay
78
Fair
83
Mediocre
49
Poor
85
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, but many expressed dissatisfaction with the cleanliness of the rooms and the service provided. Issues such as outdated rooms, unclean bathrooms, and poor communication regarding parking were frequently mentioned. Overall, while the location and some amenities like the pool were praised, the hotel fell short in other areas.AI-Generated from customer reviews
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Score by provider
7.2 out of 10
642 reviews
7.9 out of 10
211 reviews
7.9 out of 10
3 reviews
7.7 out of 10
9 reviews
All reviews
Pros (+) The staff was amazing, made sure we had everything we needed and since we’d just driven through the night for 13 hrs even got us into our room earlier than 3pm check- in
Cons (-) Their valet parking is not set up well and caused problems several times throughout the weekend including us being late for the wedding photos- the price of valet only parking vs the service was not equal. We also lacked in towels due to the busy weekend
Cons (-) Room didn't seem clean, second day we didn't have a bath mat or washcloths in our room.
Pros (+) Valet staff was extremely nice. All staff was but valet staff was so kind.
Cons (-) I did not have a working toilet and I called for maintenance and no one came to fix it.
Pros (+) Location was great. Bed was comfortable.
Cons (-) The parking situation was a joke. There was a line a mile long for the valet, which was the only option. My AC didn't work, so the room was incredibly hot. I told the front desk about it, and they didn't do anything about it.
Pros (+) Very comfy bed and clean room. Very nice staff
Cons (-) Wallpaper was peeling off the walls
Pros (+) The location
Cons (-) That we had to pay $19 a day to have my car parked there. I asked the valet guy to park it on the first floor... He took it to the 3rd floor. The terrace was filthy. Sticky carpet in the hallway.
Pros (+) great mattress oversized rooms good downtown location
Cons (-) Not a great value $19 for parking on Saturday night
Pros (+) Location is really good!
Cons (-) No parking included and it wasn't advertised.
Location
520 Plume Street, Norfolk, VA 23510
What's nearby
- MacArthur Center244 m
- St. Paul's Episcopal Church250 m
- Norfolk Wells Theatre367 m
- Dominion Tower375 m
- The NorVa0.4 km
- Town Point Park0.6 km
- Hampton Roads Naval Museum0.6 km
- Chrysler Hall0.7 km
- Nauticus0.7 km
- USS Wisconsin BB-640.7 km
- Scope Arena0.7 km
- Harbor Park Stadium0.9 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Courtyard by Marriott Norfolk Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in NorfolkGood to know
Value for money | 7.1 |
|---|---|
Distance to city center | 0.4 km |
Nearest Airport | Norfolk |
Distance to airport | 9.5 km |