Pros (+) Kinda icky but I survived
Cons (-) Kinda icky but I survived
2 stars
Best Western Plus Newport News Inn & Suites
500 Operations Drive, Newport News, VA 23602-6989, United States
Newport News, VA
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Overview
Welcome to Best Western Plus Newport News Inn & Suites! Guests who need to be close to Newport News Airport PHF can enjoy an easy commute for those flights when staying at this accommodating Newport News hotel. Stay near Busch Gardens® where the excitement of the park is only a few minutes away. With Fort Eustis and Christopher Newport University also in the neighborhood, it's never been easier to mix business with pleasure. Travelers can make that campus event and then schedule the rest of the day at fine dining restaurants, sightseeing adventures or simply relaxing. The Patrick Henry Mall is a great place to start any vacation and is a shopper's paradise. This Newport News hotel is close to all major restaurants and corporate areas, making zipping around the area simple. However, with a seasonal hot tub and outdoor pool, many guests prefer to stick close to their rooms. All rooms are mini suites, so there's plenty of space to stretch out and rejuvenate. Just 12 miles away is Busch Gardens®, and the Virginia Beach is a quick 45 minute drive away. Whether beach bumming or thrill rides are more your speed, you can have it all. Yorktown and Jamestown are nearby historic areas and musts for history buffs or anyone who prefers a little culture. The Mariners Museum is a real treat and the perfect complement to any itinerary. Business travelers with Jefferson Lab often stay at this Newport News hotel, and there's a special negotiated rate just for these employees. Workers with Cannon are also frequent guests as well as many business travelers in town for meetings and conventions. Airport travelers are always welcome, especially considering the property is less than a mile from the airport and highway exit. However, this is no traditional airport hotel. There are more than runways close to this Newport News hotel. The nearby Hampton Coliseum always has something fun happening, and is an excellent choice for a little recreational fun. Enjoy your stay!
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Best Western Plus Newport News Inn & Suites
- Outdoor pool
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Adapted bath
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
- Storage available
Services and conveniences
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
Dining
- Microwave
- Restaurant
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Pool and spa
- Hot tub
- Outdoor pool
- Pool towels
Parking and transportation
- Airport shuttle
- Free parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Golf
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Best Western Plus Newport News Inn & Suites
7.2
Good
650 verified ratings
Wonderful
274
Very good
118
Good
76
Okay
36
Fair
50
Mediocre
32
Poor
64
Summary of reviews
Guests say
Guests appreciated the friendly staff and the nice breakfast options, but many expressed concerns about cleanliness, including mold, stains, and unclean rooms. The service was generally seen as adequate, though some guests felt it could be improved. Overall, the hotel had a family-like atmosphere but struggled with maintaining cleanliness standards.AI-Generated from customer reviews
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Cons (-) The pool and hot tub were un serviceable they looked really dirty
Pros (+) The staff was awesome. We really enjoyed our stay. Everyone was very friendly. Breakfast was also good.
Pros (+) The staff was very friendly and the amenities were very good.
Cons (-) My friends and I have stayed at this location for the last few years since all hotels in Hampton, VA are booked for the Hampton Jazz Festival and I thought I asked for a non-smoking room and that wasn't the case. All of our clothes and belongings smelled of smoke. I wanted to request another room, however there was a sign at the front desk stating no vacancies. I will know better next year.
Pros (+) Large spacious suite. The breakfast was decent, the staff was kind and very helpful.
Cons (-) The beds could be more comfortable.
Pros (+) The room was a nice size and clean. We let them know we would be a late check-in at 12am, and we were there at 12:05am...They were 100% booked and I am grateful they held our room for us. The front desk staff were courteous and helpful. I would stay here again as the location was easy to access from I-64.
Cons (-) The breakfast was ok; however, it was free so I won't complain. I would suggest the eggs and sausage be cooked a bit differently, less soggy/runny. I should have asked for extra blankets because the comforters on the beds are thin. This is just a personal preference. I was hesitant to call room service at 2am for this. It may be helpful to keep a couple of extra blankets in the closet for guests.
Location
500 Operations Drive, Newport News, VA 23602-6989
What's nearby
- Patrick Henry Mall387 m
- Hampton Roads Iceplex3 km
- Virginia Living Museum4.8 km
- Christopher Newport University5.2 km
- York County Sports Complex5.5 km
- Mariners' Museum6 km
- Peninsula Fine Arts Center6.1 km
- U.S. Army Transportation Museum9.2 km
- Fort Eustis9.4 km
- Hilton Village9.5 km
- Newport News Amtrak Station10.5 km
- Virginia War Museum10.7 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Best Western Plus Newport News Inn & Suites
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See most recommended stays in Newport NewsGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 3.9 km |
Nearest Airport | Newport News Intl |
Distance to airport | 2.6 km |