Perfect location! Everything was in walking distance. I loved the self check in/out station. Staff was very friendly and helpful! Rooms were nice although a little small. Overall, I would definitely recommend this hotel to anyone visiting.
4 stars
citizenM New York Times Square
Photos of citizenM New York Times Square
Overview
This chic hotel is situated in Theatre District, and offers a 24-hour reception, a rooftop terrace and an express check-in and check-out feature. It is located a short stroll from Rockefeller Center, Times Square and the New York City Center.
There are a variety of amenities on offer to those staying at Citizenm New York Times Square, such as a business centre, luggage storage and a gift shop. A gym is available to guests wanting to keep up their exercise regimes while away. The hotel's multilingual staff will be glad to provide dining suggestions and assist in organising itineraries.
Equipped to ensure an enjoyable stay, rooms feature a refrigerator, a private bathroom and a laptop safe. They are all soundproofed and include a radio, a telephone and heating.
Citizenm New York Times Square has an on-site restaurant, ideal for guests who wish to dine in. Each evening, guests are able to enjoy a drink in the lounge bar.
Citizenm New York Times Square is close to Times Square 42nd Street New York City Subway, making it easy for guests to travel around New York City and its surrounding areas. Guests are also able to visit Broadway, the New York Public Library and The Museum of Modern Art.
Latest deals for citizenM New York Times Square
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at citizenM New York Times Square
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Accessibility and suitability
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Lowered sink
- Non-feather pillow
- Upper floors accessible by elevator
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Tablet
- TV
- Smartphone dock
Bathroom
- Raised toilet
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- Business center
- Safety deposit box
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
General
- Hardwood or parquet floors
- Telephone
- City view
- Storage available
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Wardrobe or closet
Laundry
- Ironing service
- Iron and ironing board
Workspace
- Laptop safe
- Desk
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of citizenM New York Times Square
8.8
Very good
6238 verified ratings
Wonderful
4179
Very good
1105
Good
532
Okay
177
Fair
127
Mediocre
38
Poor
80
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly staff, making their stay enjoyable. However, many reviews mentioned the small room sizes and some cleanliness issues, particularly with dirty sheets and maintenance concerns. Overall, the hotel offers a modern experience but may not be suitable for those needing more space.AI-Generated from customer reviews
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Score by provider
8.8 out of 10
2403 reviews
9.2 out of 10
15 reviews
8.1 out of 10
18 reviews
9.1 out of 10
7 reviews
All reviews
Pros (+) The rooms are little pods, but really fine for the price. Very clean. They are having issues with the some of the iPads that control room temp, lights, etc, but assured me this was a temporary glitch, as this was a new batch. The lobby is amazing and the location stellar. The staff might be the nicest and friendliest of any hotel I've ever stayed in. Inexpensive and tasty buffet breakfast at commu...
Cons (-) Just the iPad situation, and that was very minor compared to all the positives. The controls were still functional, so no real problem on my end. Just had to frequently reboot.
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Cons (-) Dirty sheets in the new room. Did not clean our the room the whole day
Cons (-) Iron in room. Small gift shop. I was sick and had to walk out in snow to buy medicine.
Pros (+) Exactly what I needed for a one night business trip. Room is compact, but designed to be so, and spotlessly clean. Has a great location, fast wifi, brilliant communal spaces for getting out the laptop, and it took less than a minute to check in and out.
Pros (+) Private rooftop bar and cozy lobby hangout space. European style breakfast lounge and 24 hr snack pantry. Room was small (though big for New York!) yet thoughtfully laid out with clever use of space. Fun/funky upscale low key vibe just perfect. Midtown location excellent for exploring NYC and checking out theatre scene. Daily complimentary bottled water. Friendly, helpful staff
Cons (-) If you pay for your breakfasts when you check in you save a couple bucks vs. paying on day of. I can understand that you'd want to have an estimate of how many diners they will be but, come on, this felt a little nickel and dime-y when everything else was so seamless.
Pros (+) definitely a different style hotel but we still loved the concept. staff was very friendly. we would definitely stay here again.
Cons (-) since there wasn't any superfluous people like bell boys or concierge desks, I wish I saw a lil more savings and value in the price to stay here.
Location
218 West 50th Street, New York, NY 10019
What's nearby
- Broadway105 m
- Theatre District151 m
- Times Square290 m
- New York City Center0.5 km
- Rockefeller Center0.6 km
- Museum of Modern Art0.6 km
- Midtown Center0.9 km
- Tiffany & Co.0.9 km
- Lincoln Center1.2 km
- Madison Square Garden1.4 km
- Empire State Building1.5 km
- Fifth Avenue1.5 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about citizenM New York Times Square
Low season | June |
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High season | August |
Average price (weeknight) | ₱16,215 |
Average price (weekend night) | ₱20,659 |
When to book a room at citizenM New York Times Square
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.2 |
|---|---|
Distance to city center | 0.6 km |
Nearest Airport | New York LaGuardia |
Distance to airport | 9.6 km |