Cons (-) The bathroom only had one bar of soap, should have for sink and for shower. They advertise bathrobes but should know if one or two people are staying and have enough robes.
2 stars
Hotel 27 by LuxUrban
Photos of Hotel 27 by LuxUrban
Overview
Art Deco New York hotel in Manhattan with a 24-hour front desk Along with a 24-hour front desk, this smoke-free hotel has express check-out and free wired internet in public areas. Other amenities include multilingual staff. Change of towels is available on request. Hotel 27 by LuxUrban offers 72 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Hotel 27 by LuxUrban
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hotel 27 by LuxUrban
- Room service
- Free Wi-Fi
- Valet parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Parking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Body soap
- Linens
- Towels
- Air-conditioned
- Free toiletries
- Shampoo
- Heating
- Trash cans
- Conditioner
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Hypoallergenic
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Shower
- Bathrobe
- Private bathroom
Services and conveniences
- Express check-out
- Room service
- 24hr front desk
- Key card access
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Wardrobe or closet
- Alarm clock
General
- Telephone
- Hardwood or parquet floors
- Storage available
Parking and transportation
- Parking
- Valet parking
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Things to do
- Bicycle rental
Reviews of Hotel 27 by LuxUrban
7.1
Good
782 verified ratings
Wonderful
163
Very good
124
Good
169
Okay
75
Fair
81
Mediocre
54
Poor
116
Summary of reviews
Guests say
Guests appreciated the hotel's prime location in New York City, noting its accessibility and reasonable pricing compared to other options. However, many were dissatisfied with the small size of the rooms and were concerned about cleanliness, mentioning issues such as dirty windows and poor housekeeping. Service also received criticism, particularly in relation to overbooking and lack of responsibility from staff. While some amenities were lacking—like coffee makers in the rooms—others found the internet and breakfast options insufficient. Despite these issues, the friendly staff and comfortable beds were often highlighted positively.AI-Generated from customer reviews
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Score by provider
7.1 out of 10
138 reviews
8.1 out of 10
3 reviews
All reviews
Pros (+) It was quiet
Cons (-) The rooms were SO tiny and I had a bug in my bathroom so wasn't sure how clean it was. Housekeeping did a poor job in my opinion.
Pros (+) The MAve, or the Madison Avenue hotel, is above all "Efficient." And I mean this in the best way. I stayed in the Full size room, and there is NO wasted space, but at the same time it is entirely feasible. The bathrooms are relatively spacious and clean, with new faucets and amenities. The bed was EXCELLENT, and the pillows were great. The front desk employees were VERY friendly and welcoming, eve...
Cons (-) Hot water took 5 minutes to arrive. Breakfast was kind of a joke, but it was free and I can't blame them for trying.
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Pros (+) Our room was a nice size, had an awesomely comfortable King bed. Shower had power. Room got chilly but there was a window unit to fix that. The whole stay I did not hear one peep from any neighboring room. Street sounds of course but that is to be expected.
Cons (-) Breakfast is like a circling of the vultures. The table tends to run out of stuff and people wait to pounce. But the quality of the coffee and pastries is worth a small wait.
Location
62 Madison Avenue, New York, NY 10016
What's nearby
- Empire State Building0.6 km
- Bryant Park1.1 km
- New York Public Library1.1 km
- Grand Central Terminal1.2 km
- High Line1.6 km
- Times Square1.7 km
- Washington Square Park1.8 km
- Rockefeller Center1.8 km
- Broadway1.9 km
- Museum of Modern Art2.1 km
- Fifth Avenue3.1 km
- Frick Collection3.5 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel 27 by LuxUrban
Low season | March |
|---|---|
High season | March |
Average price (weeknight) | ₱11,234 |
When to book a room at Hotel 27 by LuxUrban
Price per night. Prices are not fixed and may vary with time.
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Average nightly price
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Value for money | 7.3 |
|---|---|
Distance to city center | 1.5 km |
Nearest Airport | New York LaGuardia |
Distance to airport | 10.2 km |