We were there for 1 night for a doctor visit in NYC. No frills HGI. Room was small but OK for our purposes
3 stars
Hilton Garden Inn New York/Times Square Central
Photos of Hilton Garden Inn New York/Times Square Central
Overview
Situated a short walk from Pennsylvania Station, Hilton Garden Inn Times Square Central offers guests an ideal base while in New York City. It is close to Times Square, restaurants and shops.
There are a variety of facilities available to guests of the hotel, including a 24-hour business centre, a 24-hour reception and an express check-in and check-out feature. In addition, the multilingual staff are on hand to offer local information.
Hilton Garden Inn Times Square Central has 282 modern rooms offering all the necessities to ensure a comfortable stay. They are also fitted with a microwave and a hair dryer.
During their stay at the hotel, guests can dine at The Garden Grille®, which serves Italian dishes. Beverages are available at bar.
Hilton Garden Inn Times Square Central is within walking distance of Rockefeller Center, Madison Square Garden and Empire State Building. It is also a short walk from the New York Public Library.
Latest deals for Hilton Garden Inn New York/Times Square Central
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hilton Garden Inn New York/Times Square Central
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- TV
Dining
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
Media and entertainment
- Radio
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
General
- Telephone
- Privacy curtain
- Storage available
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness center
Parking and transportation
- Parking
Bathroom
- Hairdryer
Bedroom
- Feather pillow
Things to do
- Gift shop
Family friendly
- Kids meals
Reviews of Hilton Garden Inn New York/Times Square Central
7.7
Good
2467 verified ratings
Wonderful
939
Very good
508
Good
471
Okay
185
Fair
178
Mediocre
62
Poor
124
Summary of reviews
Guests say
Guests commonly praised the hotel's location, noting it as excellent and close to various dining, shopping, and entertainment options. However, many expressed disappointment regarding cleanliness issues and the overall value for the price, citing problems such as false advertising, high parking and breakfast costs, and uncomfortable rooms. The customer service experiences were mixed, with some noting friendly staff while others reported rudeness and inconvenience.AI-Generated from customer reviews
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Score by provider
7.7 out of 10
272 reviews
7.9 out of 10
2 reviews
7.8 out of 10
8 reviews
All reviews
So I paid extra money for a corner king size room. The staff took about an hour to check me in because they couldn’t find my reservation, then asked me to pay for the whole six night stay again which I had already purchased. I get a room which is super small it smelled like dog pee with sweat and was super tiny also not a CORNER. After that they gave me another room also NOT A CORNER, with a queen...
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Cons (-) The website LIES about having parking. We specifically chose this hotel because they said they had parking, which is unusual in times square. We circled the hotel for half an hour trying to find the entrance to their garage, while stuck on hold with the front desk (which never picked up). We finally illegally parked so we could run in and ask the front desk where to park, and they said they don't ...
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Pros (+) Location and price
Cons (-) Stayed here before, this time room felt more cramped. “Closet” had an ironing board stuffed inside at an angle that made it impossible to hang clothes. Kleenex ran out and not replaced, only had decaf coffee, handle fell off shower water control, bed was uncomfortable
Pros (+) Location and cleanliness
Cons (-) Nothing to not like!!!
Pros (+) Perfect location
Pros (+) Location
Pros (+) Great location! Most of staff tried to be helpful.
Cons (-) Rooms are tiny, no doorman on duty day & night (simply there early evening hours), hotel is so small laundry carts are left out in the halls. Charge extra for room with a view - view is simply a building across the street. Breakfast is full buffet or nothing - no a la carte pastry or fruit.
Pros (+) This is a great hotel for sight seeing in down town New York City. The subway makes getting around the city easy.
Cons (-) We didn't get your room for a couple hours but we were able to leave our luggage and go site seeing.
Pros (+) Very friendly staff very close to Bryant Park and the heart of Times Square.
Location
136 West 42nd Street, New York, NY 10036
What's nearby
- Times Square0.4 km
- Broadway0.6 km
- Theatre District0.7 km
- Rockefeller Center0.7 km
- Empire State Building0.8 km
- Madison Square Garden0.8 km
- Koreatown0.9 km
- Museum of Modern Art0.9 km
- New York City Center1.1 km
- Midtown Center1.2 km
- Tiffany & Co.1.3 km
- United Nations Headquarters1.6 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hilton Garden Inn New York/Times Square Central
Price per night. Prices are not fixed and may vary with time.
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Nearby hotels and places to stay
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See most recommended stays in New YorkGood to know
Value for money | 7.3 |
|---|---|
Distance to city center | 0.3 km |
Nearest Airport | New York LaGuardia |
Distance to airport | 9.8 km |