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Excelsior Hotel
3 stars

Excelsior Hotel

45 West 81st Street, New York, NY 10024, United States
New York, NY
See location+1 212 362 9200
8.2
Very good
based on 1272 reviews
1,272 reviews
Provider
Provider for Excelsior Hotel
Provider for Excelsior Hotel
Provider for Excelsior Hotel

Photos of Excelsior Hotel

Overview

Rating

Excelsior Hotel New York City offers art deco accommodation in New York City and is within a five-minute walk of 81st Street - Museum of Natural History IND Eighth Avenue Line Subway Station. It is a short stroll from Belvedere Castle, the American Museum of Natural History and 257 Central Park West, and showcases views of the American Museum of Natural History.

There are a variety of amenities on offer to guests of Excelsior New York, such as a 24-hour reception, an express check-in and check-out feature and an airport shuttle. A gym is available to guests wishing to keep up their exercise regimes while away.

The air conditioned rooms at Excelsior Hotel are well-appointed.

Excelsior Hotel in New York's in-house eatery is an ideal option for those wishing to dine in.

Excelsior Hotel in New York City is surrounded by the area's sightseeing attractions, including Bethesda Fountain, the Metropolitan Museum of Art and the Beacon Theatre, which are within walking distance. It has easy access to public transport with 86th Street IRT Broadway - Seventh Avenue Line Subway Station within walking distance.

Rating
8.2
Very good
Based on 1,272 verified guest reviews

Latest deals for Excelsior Hotel

พฤ. 5/1
ศ. 5/2

Amenities at Excelsior Hotel

  • Fitness center
  • Restaurant
  • Free Wi-Fi
  • Airport shuttle
  • Meeting/Banquet facilities
  • Internet
  • Parking
  • Laundry service
  • Express check-out
  • 24hr front desk

Services and conveniences

  • Express check-out
  • Meeting/Banquet facilities
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Internet
  • Air-conditioned

Parking and transportation

  • Airport shuttle
  • Parking

Accessibility and suitability

  • Disabled Access
  • Elevator

Laundry

  • Laundry service

Dining

  • Restaurant

Things to do

  • Gift shop

General

  • Storage available

Health and safety

  • Safe

Fitness

  • Fitness center

Reviews of Excelsior Hotel

8.2
Very good
1272 verified ratings
Wonderful
509
Very good
288
Good
290
Okay
78
Fair
70
Mediocre
17
Poor
20

Summary of reviews

Guests say
Guests appreciated the hotel's great location, close to Central Park and public transport, making it convenient for exploring the city. However, many reviews highlighted significant issues with cleanliness, particularly in bathrooms, and a lack of friendly service from the staff. Some guests also reported noise disturbances that affected their sleep quality.
AI-Generated from customer reviews
Location10 out of 10
Service2 out of 10
Cleanliness1.5 out of 10
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All reviews

8.8
Very good
Anonymous, Aug 2017
Pros (+) Breakfast included would have been nice.
Cons (-) Right by Central Park!
8.8
Very good
Anonymous, Apr 2017
Pros (+) Love the location, staff helpful & friendly.
Cons (-) Windows did not close properly, drafty & noisy.
9.4
Wonderful
Steve, Nov 2016
Pros (+) Great service and close to many destinations
9.7
Wonderful
Anonymous, Aug 2016
Pros (+) The staff was friendly and helpful providing subway directions and breakfast suggestions. They had umbrellas available when we had rain.
9.7
Wonderful
Cheryl, Jul 2016
Pros (+) From the location to the helpful, friendly staff, I loved this hotel. It was clean, comfortable and beautiful. The on-site restaurant was very good as well.
Cons (-) I didn't like leaving to go home!
7.7
Good
Anonymous, Jun 2016
Pros (+) The hotel was nice, but it is really the location that sells the place. Can't beat it. A block from Central Park, across from the Museum of Natural History.
Cons (-) Bathrooms were a bit dated, and the plumbing seemed temperamental, but it was more than adequate.
10
Wonderful
Anonymous, Apr 2016
Cons (-) Drained very slowly
8.5
Very good
Anonymous, Nov 2015
Pros (+) The location was great. Half block to Central Park, subway and bus. Bed comfy. Bathroom small but clean and plush. Restaurant had great food.
Cons (-) Scaffolding obscures view and workers during daytime decrease privacy. Friday am, noisy road work started 4:30. No doorman to help when leaving and needing a cab. Pay for in room WiFi. Room cost increased by ~25% various taxes.
6.2
Okay
Anonymous, Jun 2015
Pros (+) I loved the location.
4.2
Mediocre
amy, May 2015
Pros (+) Great location, pretty, away from the hustle and bustle of Times Square/Midtown
Cons (-) Not a business hotel. Need to pay for WIFI. No room service. No coffee machine. Only coffee available is at the breakfast room and they charge you $2.50 just to get a cup in the morning. Not the expense but the nuisance and inconvenience. No shops on site. Just vending machine. They try to pretend to be upscale here but nothing about it is upscale - from the property to amenities to service. Hugel...
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Location

45 West 81st Street, New York, NY 10024

What's nearby

  • American Museum of Natural History193 m
  • Central Park0.7 km
  • Lincoln Center1.4 km
  • Fifth Avenue1.6 km
  • New York City Center2.2 km
  • Tiffany & Co.2.3 km
  • Midtown Center2.4 km
  • Museum of Modern Art2.4 km
  • Theatre District2.6 km
  • Broadway2.6 km
  • Rockefeller Center2.7 km
  • Times Square2.8 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Excelsior Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Excelsior Hotel

  • Where is Excelsior Hotel located?

    Excelsior Hotel is located at 45 West 81st Street in Upper West Side, 3.1 km from the center of New York. American Museum of Natural History is the closest landmark to Excelsior Hotel.

  • When is check-in time and check-out time at Excelsior Hotel?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Excelsior Hotel.

  • Does Excelsior Hotel offer free Wi-Fi?

    Yes, Excelsior Hotel offers free Wi-Fi.

  • How far is Excelsior Hotel from the airport?

    Excelsior Hotel is 5.3 km from New York Skyports SPB.

  • How does KAYAK find such great Excelsior Hotel hotel deals?

    KAYAK scours the web for all room deals available at Excelsior Hotel in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Excelsior Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Excelsior Hotel.

See more FAQs

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Good to know

Value for money

8.4

Distance to city center

3.1 km

Nearest Airport

New York LaGuardia

Distance to airport

8.5 km

Everything you need to know for your stay in New York