Pros (+) The price...although the hotel didn’t honor the rate that was posted from booking.com
Cons (-) Rude staff. Dismissive and unhelpful. Elevator took 20 minutes to arrive at the 19th floor. Not exaggerating.
3 stars
Candlewood Suites New York City- Times Square
Photos of Candlewood Suites New York City- Times Square
Overview
Candlewood Suites NYC -Times Square is situated in New York City and is within a short walk of local attractions, such as Times Square and Madison Square Garden. Surrounded by local bars and restaurants, it is within walking distance from Pennsylvania Station.
This modern hotel offers free Wi-Fi, an express check-in and check-out feature and 24-hour room service. Welcoming and professional staff are available 24 hours a day.
The hotel's rooms are bright and offer a kitchenette that is equipped with a refrigerator, a microwave and a dishwasher. They all have a flat-screen TV, a laptop safe and movies-on-demand.
Candlewood Suites NYC -Times Square has its own on-site restaurant, perfect for guests who prefer to eat in. In pleasant weather, guests are invited to enjoy their meals on the outdoor terrace.
Places of interest near Candlewood Suites NYC -Times Square include the New York Public Library, Jacob K. Javits Convention Center and Bryant Park. It is also a 20-minute walk from 34th Street Penn Station Irt Broadway Seventh Avenue Line.
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Amenities at Candlewood Suites New York City- Times Square
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Electric kettle
- Dishwasher
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Kettle
- Toaster
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
- DVD player
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
General
- Seating area
- Telephone
- Carpeted
- City view
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- No smoking
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Valet parking
- Private parking
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Dining
- Restaurant
- Vending machine (drinks)
- Vending machine (snacks)
Things to do
- Board games/puzzles
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Candlewood Suites New York City- Times Square
8.2
Very good
3895 verified ratings
Wonderful
1407
Very good
849
Good
803
Okay
279
Fair
264
Mediocre
89
Poor
204
Summary of reviews
Guests say
Guests generally appreciated the great location and comfortable beds of the hotel. However, many reviews highlighted significant cleanliness issues, such as unclean rooms and inadequate service. Additionally, some guests experienced slow elevators and unhelpful staff, which detracted from their overall experience. Despite these concerns, some guests found the hotel to be a good value for the price, especially considering its proximity to key attractions.AI-Generated from customer reviews
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Score by provider
8.2 out of 10
11 reviews
All reviews
Pros (+) Beds were very comfortable
Cons (-) Rooms a bit small, but nicely appointed.
Pros (+) Central location in NYC, you could open the windows, no noise in the hallways, friendly staff. Very reasonably priced.
Cons (-) The carpet in the room was clean but but worn out in some spots. Should be replaced in the near future.
Location
339 West 39th Street, New York, NY 10018
What's nearby
- Madison Square Garden0.7 km
- Times Square0.8 km
- Broadway0.9 km
- Theatre District1 km
- Koreatown1 km
- Empire State Building1 km
- Rockefeller Center1.2 km
- Museum of Modern Art1.4 km
- New York City Center1.4 km
- Midtown Center1.7 km
- Tiffany & Co.1.8 km
- Lincoln Center2 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Candlewood Suites New York City- Times Square
Low season | April |
|---|---|
High season | April |
Average price (weeknight) | ₱17,689 |
When to book a room at Candlewood Suites New York City- Times Square
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.1 |
|---|---|
Distance to city center | 0.5 km |
Nearest Airport | New York LaGuardia |
Distance to airport | 10.4 km |