Pros (+) The hotel was nice and clean
Cons (-) The staff were not very Friendly, the beds are horrible. Rock hard mattresses even onsoftest setTing, I cancelled my 2nd night and stayed at hotel nearby. Cheaper rate much better bed
3 stars
Hilton Garden Inn New Braunfels
1501 IH-35 North, New Braunfels, TX 78130, United States
New Braunfels, TX
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Overview
New Braunfels which translated from German, which means brown rock, is the ideal place to find the Hilton Garden Inn. Quietly nestled in the middle of the tranquil community of New Braunfels which replicates the spirit of the German culture in the heart of Texas. Located just off Interstate 35 between Austin and San Antonio just south of San Marcos and Texas State University, the hotel exhibits the latest in technology as well as a trendy relaxed environment. The Guadalupe and the Comal River run gently through the area offering a peaceful backdrop to both the business traveler as well as the fun seeker on vacation. Hilton Garden Inn embodies innovative business requirements as well as the doorway to over the top fun. World class Schlitterbahn Waterpark Resort is just a few minutes away with marathon shopping available at both Prime and Tanger Outlet Malls located a couple miles north on Interstate 35. High speed internet will keep you connected wherever you go, in the guestrooms as well as all public areas. Catch up on your laptop in the luxury of the lobby in front of the majestic fireplace. The Great American Grill and the Lobby Lounge both offer an array of food and drink to keep you satisfied. Menu items include traditional American favorites as well as some local recipes displaying both German and Texan flair. Abundant greenery with native rock and plants enfold the courtyard area which features a crystal clear blue pool. Flexible meeting space is available for groups ranging from ten people to one hundred and the Hilton Garden Inn on site staff is fully trained and certified to ensure your event is a hassle free success. The Hilton Garden Inn New Braunfels is in the right location with the right amenities at the right price.
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Amenities at Hilton Garden Inn New Braunfels
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Designated smoking area
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Dining
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
- Vending machine (snacks)
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bathroom
- Shower
- Hairdryer
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Outdoor
- Terrace/Patio
Things to do
- Gift shop
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Hilton Garden Inn New Braunfels
8.0
Very good
523 verified ratings
Wonderful
255
Very good
87
Good
61
Okay
31
Fair
41
Mediocre
11
Poor
37
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and the friendly service provided by the staff. However, many were disappointed with the bed comfort, describing them as hard and uncomfortable. Noise from neighboring rooms and hallways was also a common complaint, affecting the overall experience. The location was convenient for some, but not ideal for those seeking nearby amenities.AI-Generated from customer reviews
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Score by provider
8.2 out of 10
370 reviews
8 out of 10
93 reviews
7.5 out of 10
5 reviews
All reviews
Pros (+) The staff was deligtful.
Pros (+) Clean rooms, decent facilities
Cons (-) Room smelled like smoke
Pros (+) Rooms were clean, staff was nice..
Cons (-) The breakfast buffet charged my card 2 times. Once for the cost of breakfast totaling 49.95 and they also charged my card an additional 495.95 and failed to tell me they made a mistake. Now I am trying to get the money back from the hotel.
Pros (+) Breakfast omelette was good. Friendly staff Clean and well stocked bath Room was very nice
Cons (-) Crab soup was not good. . Limited TV channels. Hotel was hard to see from I 35
Location
1501 IH-35 North, New Braunfels, TX 78130
What's nearby
- Museum of Texas Handmade Furniture0.8 km
- New Braunfels MarketPlace1.8 km
- Lindheimer House2.9 km
- Vineyard at Gruene3.1 km
- Prince Solms Park3.1 km
- Schlitterbahn Waterpark3.2 km
- First Protestant Church3.3 km
- Water 2 Wine3.3 km
- Gruene Hall3.5 km
- Sophienburg Museum and Archive3.5 km
- Brauntex Performing Arts Theatre3.6 km
- Winery on the Gruene3.6 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hilton Garden Inn New Braunfels
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hilton Garden Inn New Braunfels
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in New BraunfelsGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 3.4 km |
Nearest Airport | San Antonio |
Distance to airport | 41.6 km |